Access Guide
Getting To (Kingfisher Ward)
- The most accessible route from the Welland Centre for Mental Health car park has step-free level access and uneven surfaces.
- Access to the Kingfisher Ward is via the Welland Centre for Mental Health entrance.
- There is not a drop-off point at this entrance.
- The Kingfisher Ward is located on the ground floor, on the left side of the Welland Centre.
- The Kingfisher Ward is approximately 12m from the Welland Centre for Mental Health entrance.
- Enter via the Welland Centre for Mental Health entrance, go through the double doors on the left and continue ahead.
The Kingfisher Ward is ahead. - Internally the most accessible route has step-free level access and manual doors.
- Some flooring along the route is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
- View more information on getting to and around the hospital (opens new tab)
Parking (Welland Centre For Mental Health)
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Car Park
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- The car park is located in front of the Welland Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 477cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 127cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the Welland Centre for Mental Health entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 90 minutes.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Welland Centre For Mental Health Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 154cm.
- There is a key fob/card reader at a height of 123cm.
- The height of the hand sanitiser is 138cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 142cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors .
- The second set of doors open towards you.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
Ward (Kingfisher Ward)
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Ward Information
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- This is an acute inpatient ward.
- This is a shared ward.
- There are 10 side rooms available.
- There are 10 beds in total on the ward.
- There are 2 consultation/medical rooms available.
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Location and Access
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- There is pictorial and written text signage on or near the door.
- There is step-free level access into this ward.
- There is a key fob/card reader at a height of 116cm.
- There is a bell at a height of 113cm.
- The height of the hand sanitiser is 123cm.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
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Reception / Nurses' Station
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- The height of the desk is 92cm.
- There is not a lowered section at the desk.
- The desk has glazed screens.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs without armrests, armchairs and stools.
- There is not a hearing assistance system.
- There is a relatives' room for the ward.
- The following facilities are available for patients: washrooms.
- The nearest toilet with adaptations for visitors is located to the left of the Welland Centre for Mental Health entrance.
- Visiting Hours View
Toilet and Changing Facilities (Kingfisher Ward)
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located within each of the siderooms.
Room (Visiting Room)
- The room is located off the right side corridor.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.