Access Guide
Introduction
- Services / facilities within the building include GP surgeries, phlebotomy, physiotherapy, dentist, speech therapy, dietary advice service. Community Nursing (Northampton East & South Team), Breast Feeding Support Services, Health Visiting East & South Team and the Community Podiatry (South Team) can also be accessed from this centre.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Northampton.
Opening Times
- Please contact the venue for details of opening times.
Getting Help and Assistance
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
- The nearest designated bay is 12m (13yd 4in) from the main entrance.
- The furthest designated bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- The car park mentioned above contains 2 spaces for disabled drivers only.
- Drop off for disabled passengers or Blue Badge parking is available in the adjacent (unnamed) public car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately in front of the main entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception (Main)
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are medium.
- There is not a hearing assistance system.
- There is sufficient space to write or sign documents on the desk/counter.
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Comments
View
- This is the Main Reception.
- There are separate desks for the GP practices and dental services.
Waiting Room / Area (Main GP and Centre Waiting Area)
- There is a waiting room / area.
- The waiting room / area is 4m (4yd 1ft) from the main entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are available.
- Some chairs with armrests are available.
- Information is available in large print on request and different languages.
- Information in other languages and formats is available on request.
- Announcements are in person.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Customers cannot charge scooters or wheelchairs at the venue.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is vinyl.
- The lighting levels are bright.
Reception (GP Reception)
- The desk/counter is 25m (27yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
- There is a prescription box.
- The prescription box is not at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
Consultation / Treatment Room (GP Consultation Rooms)
- There are 14 consultation/treatment rooms available.
- The room surveyed was A5.
- The consultation / treatment room is 35m (38yd 10in) from the main entrance.
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- All chairs have armrests available.
- The room does not have background music playing.
- Lighting levels are medium.
Waiting Room / Area (Podiatry)
- There is a waiting room / area.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Consultation / Treatment Room (Podiatry)
- There are 3 consultation/treatment rooms available.
- The room surveyed was 3.
- The consultation / treatment room is 35m (38yd 10in) from the main entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 78cm (2ft 7in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- All chairs are permanently fixed.
- The chair is adjustable.
- All chairs have armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to left of the main entrance.
- The lift is 12m (13yd 4in) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Consultation / Treatment Room (Physiotherapy)
- There are 1 consultation/treatment rooms available.
- The consultation / treatment room is 15m (16yd 1ft) from the lift.
- There is level access to the consultation / treatment room.
- This is by lift.
- There are doors into the consultation / treatment room.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 78cm (2ft 7in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
Consultation / Treatment Room (Speech Therapy)
- There are 1 consultation/treatment rooms available.
- The consultation / treatment room is 4m (4yd 1ft) from the lift.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 88cm (2ft 11in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
Reception (Dentist)
- The desk/counter is 15m (16yd 1ft) from the lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
Waiting Room / Area (Dentist)
- There is a waiting room / area.
- The waiting room / area is 10m (10yd 2ft) from the lift.
- There is level access into the waiting room / area.
- There are doors into the waiting room / area.
- The doors are double width.
- The doors are light.
- The door opening is 140cm (4ft 7in) wide.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are available.
- Some chairs with armrests are available.
- Announcements are in person.
- The room does have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
Consultation / Treatment Room (Dentist)
- There are 7 consultation/treatment rooms available.
- The room surveyed was 3.
- The consultation / treatment room is 15m (16yd 1ft) from the clinic reception.
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- All chairs are permanently fixed.
- The chair is adjustable.
- All chairs have armrests available.
- The room does have background music playing.
- Lighting levels are bright.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the right of the waiting area.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is light.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The dimensions of the accessible toilet are 160cm x 170cm (5ft 3in x 5ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- There is a baby change table available in this cubicle, 103cm high when extended.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left of the entrance, at the rear of the waiting room.
- The female toilets are 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
View
- The male toilets are located to the left of the entrance, at the rear of the waiting room.
- The male toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Comments
View
- There are additional male and female toilets on the first floor, opposite the lift.