You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Speech and Language Therapy, Podiatrists, Paediatrics, a resource centre and a dental clinic.

You are on Getting Here (Willowbrook Health Centre). Skip to the next section.

Getting Here (Willowbrook Health Centre)

Collapse all Expand all

• By Road View
  • Willowbrook Health Centre is situated within the grounds of the Corby Health Complex. The Corby Health Complex is located to the West of Corby town centre just off the A427 (Cottingham Road).
  • The Health Centre has its own car park located to the left of the building.
• By Bus View
  • The nearest bus stop is just outside the Corby Health Complex main entrance on Cottingham Road.
• By Train View
  • The nearest train station is Corby approximately 2.6 km away.
• Useful Links View
  • Traveline Journey Planner.
  • To view the web page described above click here (opens in new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 10 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 270cm x 400cm (8ft 10in x 13ft 1in).
• The nearest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
• The furthest Blue Badge bay is 34m (37yd 7in) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are dropped kerbs.
• The car park surface is block paving.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 130cm (4ft 3in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• Level access to the desk/counter is via lift.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are not trained to use the system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Wayfinding signage is available.
• Pictorial signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate and stone.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• The lift is located immediately beyond the reception.
• The lift is 14m (15yd 11in) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 75cm (2ft 6in).
• The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lighting level in the lift is bright.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• There is level access into the waiting room / area.
• Level access is by lift.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet.
• Some chairs are permanently fixed.
• Some chairs with armrests are available.
• Some tables are permanently fixed.
• Announcements are in person.
• There is not a television.
• Vending machines are not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Paediatrics). Skip to the next section.

Consultation / Treatment Room (Paediatrics)

• There are 6 consultation/treatment rooms available.
• The room surveyed was 73.
• The consultation / treatment room is 10m (10yd 2ft) from the waiting room.
• There is level access to the consultation / treatment room.
• This is by lift.
• There are doors into the consultation / treatment room.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are light.
• The door opening is 140cm (4ft 7in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• A flashing alarm is not available.
• A vibrating alarm is not available.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Podiatry). Skip to the next section.

Consultation / Treatment Room (Podiatry)

• The room surveyed was Clinical Room 4.
• The consultation / treatment room is 21m (22yd 2ft) from the waiting room.
• There is level access to the consultation / treatment room.
• This is by lift.
• There are doors into the consultation / treatment room.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are light.
• The door opening is 160cm (5ft 3in) wide.
• The type of flooring is carpet and tiles.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• A flashing alarm is not available.
• A vibrating alarm is not available.
• Lighting levels are bright.

You are on Outside Access (Dental Clinic). Skip to the next section.

Outside Access (Dental Clinic)

• This information is for the entrance located to the right as you enter the main entrance.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 135cm (4ft 5in).

You are on Reception (Dental Clinic). Skip to the next section.

Reception (Dental Clinic)

• The desk/counter is 19m (20yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Waiting Room / Area (Dental Clinic). Skip to the next section.

Waiting Room / Area (Dental Clinic)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) automatically away from you.
• The automatic door(s) is/are push pad activated.
• The door(s) is/are single width.
• The width of the door opening is 76cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Dental Clinic). Skip to the next section.

Consultation / Treatment Room (Dental Clinic)

• The name / number of the room surveyed was; 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate and tiles.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• Lighting levels are bright.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located to the rear of the reception.
  • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The dimensions of the accessible toilet are 365cm x 230cm (11ft 12in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 280cm (9ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Accessible Toilet (1st Floor Waiting Room). Skip to the next section.

Accessible Toilet (1st Floor Waiting Room)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is located in the waiting room.
  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 310cm x 200cm (10ft 2in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Waiting Room). Skip to the next section.

Standard Toilet(s) (Waiting Room)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the waiting room.
  • The female and male toilets are 10m (10yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the ground floor accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Dental Clinic). Skip to the next section.

Standard Toilet(s) (Dental Clinic)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located immediately before the Dental Clinic.
  • The female and male toilets are 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness / equality training can be provided for hospital staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print and different languages format can be requested.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.