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The Loughview Restaurant

Antrim Area Hospital, Bush Road, Antrim, Northern Ireland, BT41 2RL

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Access Guide

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Overview (Antrim Area Hospital)

  • About View
    • This is an acute hospital with multiple services available.
    • Facilities available in the venue include: a pharmacy, a chapel, a hospital shop, a cash office, Ground Floor Coffee Bar and Loughview Restaurant.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There are 2 main entrances at Antrim Area Hospital which are located at the front of the main hospital building.
      One entrance has an automatic door and one has a revolving door.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: there is a slight ramp to access the Pre-Admission Unit and Ward C7 on Level C of the main hospital building.
    • Access throughout may include doors permanently held open.
    • Levels A, B and C can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
    • Staff receive the following training: manual handling training.

Parking (Main Entrance - Blue Badge Holders and Drop Off Only)

  • Car Park View
    • The car park is located in front of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 424cm (width) x 490cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 122cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 7m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located close to the Blue Badge parking bays and inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the entrance to the car park, on the left.
    • There is a 15 minute maximum wait time at this drop off point.

Parking (Car Park 1 - Main Patient and Visitor Car Park)

  • Car Park View
    • The car park is located at the front of the main hospital building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located outside the main hospital entrance and inside the hospital building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Loughview Restaurant)

  • The Loughview Restaurant is/are located on level C to the left of the main corridor.
  • Access to the Loughview Restaurant is via the Main Entrance.
  • Enter via Main Entrance and take the lifts on your right to level C. Exit the lift, turn left and continue down the corridor to the end. Turn left again and the entrance to the Loughview Restaurant is located on the right.
  • There is step free access, via lift, to the Loughview Restaurant.
  • The Loughview Restaurant is approximately 58m from the Main Entrance lifts.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Hospital Entrance - Automatic Door)

  • This entrance is located at the front of the main hospital building, to the right of the revolving doors.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 100cm.
  • The width of the opening is 119cm.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 104cm.
  • There is step-free level access as you enter.
  • This entrance gives access to Level B of the main hospital building.

Lift (Main Lifts - 1 and 2)

  • The lift surveyed is located immediately to the right as you enter via the main hospital entrance.
  • The distance from the main hospital entrance is 4m.
  • The most accessible route to the lift has step-free level access.
  • Level A, B and C are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 148cm (width) x 290cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Stairs (Main Lifts - 1 and 2)

  • The stairs surveyed are located to the right as you enter via the main hospital entrance, beyond the Main Lifts (1 and 2).
  • There are double automatic doors to access the stairwell.
  • Level A, B and C can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • The height of the push pad to operate the automatic doors is 95cm.

Opening Times (Loughview Restaurant)

  • Monday 08:45 - 23:00.
  • Tuesday 08:45 - 23:00.
  • Wednesday 08:45 - 23:00.
  • Thursday 08:45 - 23:00.
  • Friday 08:45 - 23:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Breakfast is served between 8.00 - 10.30
    • Lunch is served between 12.00 - 14.00
    • Afternoon tea is served between 14.00 - 15.45
    • High Tea is served between 16.00 - 19.15
    • Evening/Night service is 19.15 - 23.00.

Eating and Drinking (Loughview Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on level C on the left of the main corridor.
    • There is step-free access, via lift, to the restaurant.
    • For access there is a single manual door which may be difficult to open.
    • There are hand sanitisers at this entrance set at 118cm from the floor.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a buffet counter and a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • The height of the tray counter/rail is 85cm.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.
  • Self-Service Counter(s) View
    • The height of the counter is 88cm.
    • The height of the tray counter/rail is 85cm.
  • Payment Counter View
    • The height of the counter is 89cm.
    • The height of the tray counter/rail is 85cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 71cm.
    • The surface height of the lowest table is 74cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also long tables.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • The tables are set out with a maximum capacity to ensure social distancing guidelines are followed. Each table has a sign with the maximum number of seats for that table.
  • Comments View
    • There are self service vending machines available in the Loughview Restaurant. The controls are set between 75cm and 177cm from the floor.

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