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Physiotherapy Department

Antrim Area Hospital, Bush Road, Antrim, Northern Ireland, BT41 2RL

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Access Guide

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COVID-19 Information (Northern Health and Social Care Trust - Antrim Hospital)

  • The information in this section was taken in January 2021.
  • Opening times may be subject to change due to Covid-19 restrictions.
  • There have been no changes to the parking at Antrim Hospital.
  • The front main entrance has barriers directing the flow of visitors as an entrance and an exit.
  • Additional hand sanitising stations have been installed at entrances, and in staff change areas.
  • The Café is closed to visitors.
  • The number of chairs at the entrance areas have reduced.
  • Various wards and departments have reduced visitors and visiting times in line with Department of Health guidance.
  • A one way system has been introduced to assist with social distancing in most areas.
  • Signage has been introduced to ensure people keep to the left or right in corridors and also as a reminder to keep 2m apart. Floor markings have also been added to assist with social distancing.
  • Protective screens have been installed at counters and most reception areas throughout the hospital.
  • Patients and visitors are now asked to use the stairs as signposted to go up or go down only.
  • Additional toilets have been added at the main entrance and ED entrance.
  • Additional shower and changing facilities for staff have been introduced.
  • COVID compliance officers have been introduced on the site.
  • Face masks are required in all internal spaces.
  • Track and trace protocols are in place.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Getting To The Hospital (Antrim Area Hospital)

  • By Road View
    • If coming from the north west or south east the easiest route is via the M2 motorway. Leave at Junction 7 and the entrance to the hospital is just off the island. If coming from Antrim town then use the A26 and leave at Oriel Road. Head towards the train station and then turn left on to Steeple Road. Continue ahead until you come to the junction with the B518. Go straight over at the lights onto Bush road and follow this road all the way to the M2 motorway access island at junction 7. Take the 5th exit onto the hospital site. Access to the main hospital car park is via the second entrance on the right.
    • There are several open air car parks around the Antrim Area Hospital Site. The main car park is located directly in front of the main entrances and contains both Blue Badge bays and Parent and Child bays. There is a barrier system in place to enter and exit the car parks. Payment machines are located at the main entrance inside the foyer and also outside the main entrance. There is a payment machine located also inside the entrance to the Emergency Department Building.
  • By Bus View
    • Ulster Bus routes 154, 168B, 321E and 219 all stop at the on site bus stop for the hospital.
    • There is an onsite bus stop.
    • The bus stop is located to the right of the main entrance and next to the Day Surgery/MRI parking.
    • The bus shelter is covered and mostly enclosed. The bus shelter has fixed seating with ample room for a wheelchair.
    • The route to the hospital may require assistance due to uneven pavement. The hospital main entrances are visible from the bus shelter. There is a path leading from the bus shelter to the main entrances. The bus shelter is approximately 70M to the main entrances.
  • By Train View
    • The nearest Train station is Antrim Railway Station and is approximately 3.2km There are several taxi services that run from the station. By Bus the 321E service runs from the station to the hospital.
  • Useful Links View

Getting Help and Assistance (Antrim Area Hospital)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located on level B of the main hospital building.
  • Comments View
    • The meet and greet volunteers are not at either hospital at present due to COVID-19, no date has been set for their return.

Hospital Parking (Main Visitor Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located directly in front of the Main Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 530cm (11ft 6in x 17ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the left of the Main Entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • Payment machines are located in front of the Main Entrance.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Main Entrance.
  • Comments View
    • There is a 15 minute free parking for dropping off and picking up patients.

Getting To (Physiotherapy Department)

  • The Physiotherapy Department is/are located on level A of the hospital.
  • Access to the Physiotherapy Department is via the Main Entrance.
  • Enter via the Main Entrance and take the lifts on the right to level A. Exit the lift and cross over the main corridor. Continue down the corridor marked Outpatients 4 and 6 and follow the corridor past the Outpatients entrances. The entrance to the Physiotherapy Department is located on the right.
  • There is step free access, via lift, to the Physiotherapy Department.
  • The Physiotherapy Department is approximately 50m from the Main Entrance lifts.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance - Revolving Door - Entrance Only)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) by revolving.
    • The door(s) is/are double width.
    • The width of the door opening is 240cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • Please note that due to Covid-19 restrictions this door is for entering the hospital only and the accessible door to the right is used to exit the hospital only.
    • There is a slow down button on the revolving door set at 100cm from the floor.
    • There are currently no wheelchairs located for patients at this entrance, should you require a wheelchair please ask at reception.

Outside Access (Accessible Main Entrance - Currently Exit Only)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 100cm (3ft 3in).
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located as you exit the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • These doors are currently exit onl?y.

Other Floors (Corridor Stairs)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are A,B,C.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.
  • Comments View
    • Currently the main corridor stairways are designated either as up or down only to comply with social distancing measures.
    • The stairways are clearly signed to which direction they can be used.
    • There are 4 stairways on the main corridor.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located in the centre of the main hospital corridor.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are A,B,C.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 150cm x 280cm (4ft 11in x 9ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is currently a maximum of 2 people allowed in the lift at any time.

Opening Times (Physiotherapy Department)

  • Access is by appointment only.
  • Comments View
    • The Physiotherapy Department is currently closed to patients.

Consultation / Treatment Room (Physiotherapy Department)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Physiotherapy Department.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • The Physiotherapy Department is a one room service normally used by in-patients.
    • The Physiotherapy Department is currently closed to patients.

Location of Toilet/Changing Facilities (Antrim Area Hospital)

  • Changing Places facilities are located on level B of the main hospital corridor, this is also used as an accessible toilet. For access to the changing facilities you need to contact the main reception.
  • Accessible toilet facilities are located on level A opposite the Chapel, on level B in the corridor leading to the Discharge Lounge and on the main corridor to the left of reception, on level C outside the Loughview Restaurant.
  • Female and male standard toilet facilities are located on level C outside the Loughview Restaurant.
  • Shared standard toilet facilities are located on level B in the corridor leading to the Discharge Lounge also on level B leading to the Acute Assessment Unit on level A corridor leading to Outpatients 4 and 6.

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