Access Guide
Overview (Causeway Hospital)
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About
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- This is a Northern Trust acute hospital.
- Facilities available in the venue include: a café, restaurant, toilets with adaptations, standard toilets, a parent and baby room, a corner shop, and a pharmacy.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Coleraine.
- The nearest bus station is Coleraine Bus Centre.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
- There is an onsite bus stop located directly in front of the main hospital entrance.
The 319B bus comes every half an hour.
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- The ground floor and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair, walking aids and mobility scooter charging facilities.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the mortuary viewing room and discharge lounge.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine and Wi-Fi.
- Related Access Guides View
Getting Around (Causeway Hospital)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
Seating Area (Main Entrance Foyer)
- The seating area is located immediately on the left as you enter via the main hospital entrance.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Lift (Left Wing - Lift 2)
- The lift surveyed is located to the rear of the left wing corridor.
- The distance from the main hospital entrance is 55m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground floor and the first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 128cm.
- The internal dimensions of the lift are 160cm (width) x 243cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Main Lifts - 3 and 4)
- The lift surveyed is located at the start of the right wing corridor.
- The distance from the main hospital entrance is 23m.
- The most accessible route to the lift has step-free level access.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 107cm.
- The internal dimensions of the lift are 170cm (width) x 161cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Lift (Right Wing - Lift 5)
- The lift surveyed is located midway along the right wing corridor.
- The distance from the main hospital entrance is 60m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 160cm (width) x 243cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Right Wing - Lift 6)
- The lift surveyed is located at the far end of the right wing corridor.
- The distance from the main hospital entrance is 100m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground floor and the first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 160cm (width) x 243cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Main Staircase)
- The stairs surveyed are located straight ahead from the main hospital entrance.
- The ground floor and the first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Right Wing - Staircase 3)
- The stairs surveyed are located at the far end of the right wing corridor.
- There are double manual doors to access the stairwell.
- The ground floor and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
- There is a similar staircase (staircase 2) which is also located along the right wing corridor.
Stairs (Left Wing - Staircase 1)
- The stairs surveyed are located along the left wing corridor.
- There are double manual doors to access the stairwell.
- The ground floor and the first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were low at the time of the survey.