You are on Getting To The Hospital (Causeway Hospital Building). Skip to the next section.

Getting To The Hospital (Causeway Hospital Building)

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• By Road View
  • From the South East take the A26 towards Coleraine. The hospital is located off the A26 just before Coleraine.
    From the South take the A29 towards Coleraine. At Drumcroon Road roundabout take the second exit to continue along the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the West take the A37 towards Coleraine. At Drumcroon Road roundabout take the second exit to proceed onto the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the North West take the A2 towards Coleraine. On the outskirts of the town turn right onto the B201 (Wheatsheaf Road) towards Garvagh (A29) and the ring road. Proceed straight across the first roundabout and take the second exit at the next roundabout onto the A29 onto the ring road. Continue straight across the next roundabout, after which the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
    From the North East take the B17 towards Coleraine. Continue along the B17 to the outskirts of Coleraine. At the Bushmills Road roundabout take the 1st exit onto the ring road. Continue along the ring road straight across the next roundabout. At the next roundabout take the 1st exit onto the A26 and take the left hand lane. The hospital is on the left.
  • There are 2 open air car parks around the Causeway Hospital Site.
    The main car park is located directly in front of the main entrance and contains Blue Badge bays.
    There is a barrier system in place to enter and exit the car parks.
    Payment machines are located at the main entrance inside the foyer and also outside the Emergency Department entrance.
• By Bus View
  • Ulster Bus route 319b stops at the on site bus stop for the hospital.
    There is an additional bus stop on the access road to the site.
    Ulster Bus routes 171 and 178 stop at this bus stop.
  • There is an onsite bus stop.
  • The bus stop is located to the left of the main entrance, between the access road and the drop off point.
  • The bus stop is not sheltered and there is no seating.
  • The route to the hospital may require assistance due to dropped kerbs.
    The hospital main entrance is visible from the bus stop.
    There is a path leading from the bus stop to cross the main car park drop off/pick up area.
    The main car park drop off/pick up area may be busy and traffic moves from left to right.
    The bus stop is approximately 16m from the main entrance.
• By Train View
  • The nearest train station is Coleraine Rail Station, approximately 2.0km away.
    There are several taxi services that run from the station.
    By bus the 319b service runs from the station to the hospital.
• Useful Links View
  • Google Map of Causeway Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Route from Coleraine Rail Station to Causeway Hospital.
  • To view the web page described above click here (opens in new tab).
  • Translink timetables for Ulster bus services.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Causeway Hospital Building). Skip to the next section.

Getting Help and Assistance (Causeway Hospital Building)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• There are not volunteers available for help and assistance at the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

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• Comments View
  • The meet and greet volunteers are not at either hospital at present due to COVID-19, no date has been set for their return.

You are on Hospital Parking (Car Park Number 1). Skip to the next section.

Hospital Parking (Car Park Number 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 333cm x 470cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main entrance.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located in the atrium.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 26m (28yd 1ft) from the main entrance.
• Comments View
  • There is a low kerb along the entire length of the drop off point.

You are on Getting To (Maternity Outpatients). Skip to the next section.

Getting To (Maternity Outpatients)

• Maternity Outpatients is/are located on the first floor of the hospital.
• Access to Maternity Outpatients is via the main entrance.
• Enter the hospital via the main entrance.
  Proceed straight ahead.
  To the rear of the atrium turn right and proceed along the right hand corridor of the building.
  The main lifts are located on the left.
  Take the lift to the first floor.
  On exiting the lift turn left and proceed along the corridor.
  Continue along the corridor past the Coronary Care Unit / Medical Monitoring Unit.
  Proceed past the Medical Assessment Unit.
  Maternity Outpatients is on the left hand side of the corridor opposite Surgical Ward 1.
• There is step free access to Maternity Outpatients.
• Maternity Outpatients is approximately 39m from the main lifts.
• There is a/are manual, double door(s) which may be difficult to open between the main lifts and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 166cm (5ft 5in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 183cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a third set of doors.
  • The doors open away from you (push).
  • The doors are heavy.
  • The door width is 182cm.
  • There is a fourth set of doors.
  • The doors open automatically.
  • The door width is 192cm.
  • Please note that due to Covid-19 restrictions, the left hand side of the entrance is used for entering the hospital and the right hand side of the entrance is used for exiting the hospital.
  • There are hand sanitisers located at this entrance.
  • There is a hand sanitiser located at the second set of doors, between the entrance and exit doors, and another located between the third and fourth sets of doors, on the left and right hand sides of the entrance area.
  • There is clear signage for collection and drop off of wheelchairs.

You are on Other Floors (Central Stairs). Skip to the next section.

Other Floors (Central Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • These stairs are spiral and the going varies from 21cm to 45cm.
  • Currently the stairways are designated either as Up or Down only to comply with social distancing measures.
  • The stairways are clearly signed to which direction they can be used.
  • There are 3 additional stairways along the main corridors.

You are on Lift (Main Lifts (Lifts 3 and 4)). Skip to the next section.

Lift (Main Lifts (Lifts 3 and 4))

• There is a lift for public use.
• The lift is located to the rear right of the atrium.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 108cm.
• The dimensions of the lift are 167cm x 160cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There are 2 lifts in this location.
  • The lift surveyed was the right hand lift.
  • There is currently a maximum of 2 people allowed in the lift at any time.
  • There are hand sanitisers in the lift lobbies on both floors.
  • The hand sanitisers are located on the wall between both lifts at a height of 112cm.

You are on Department / Service (Maternity Outpatients). Skip to the next section.

Department / Service (Maternity Outpatients)

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• Department / Service Access View
  • Maternity Outpatients is located on the first floor of the hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 127cm (4ft 2in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a waiting room/area, accessible toilet facilities for everyone, a sub waiting area, a main reception and consultation rooms.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
• Comments View
  • During the Covid-19 pandemic there are strict limits on the number of people attending appointments.
  • Partners are only allowed to accompany patients for certain appointments.
  • Please check with the department before attending.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.

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• Comments View
  • Opening times vary depending on clinics being run.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located along the corridor ahead as you enter the department.
  • The reception point is approximately 8m (8yd 2ft) from the department entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Entrance Waiting Area). Skip to the next section.

Waiting Room / Area (Entrance Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Waiting Room / Area (Main Waiting Room). Skip to the next section.

Waiting Room / Area (Main Waiting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 15m from the department entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 53cm.
• The surface height of the highest table is 70cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are not available.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Imaging Room (Ultrasound Scan Room). Skip to the next section.

Imaging Room (Ultrasound Scan Room)

• This section describes the Ultrasound Scan Room(s), located to the centre of the department.
• There is / are 1 Ultrasound Scan Room(s) available.
• The name / number of the room surveyed was; Ultrasound Scan Room.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The changing room is approximately 7m from the reception.
  • The changing room is approximately 1m from the main waiting area.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are easy to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 87cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is no hoist available.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.
  • Due to the Covid-19 pandemic there are floor markings to help with social distancing.

You are on Consultation / Treatment Room (Antenatal Clinic). Skip to the next section.

Consultation / Treatment Room (Antenatal Clinic)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Antenatal Clinic.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 96cm (3ft 2in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a hand sanitiser on the right hand wall immediately beyond the door at a height of 128cm.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • Due to the Covid-19 pandemic there are floor markings to help with social distancing.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the main corridor, opposite the reception desk.
  • This accessible toilet is approximately 9m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 85cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 153cm x 220cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 153cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 97cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 163cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 126cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 127cm (4ft 2in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the ground floor in the atrium.
  The female accessible toilet is located on the right hand side.
  The male accessible toilet is located on the left hand side.
• Female and male standard toilet facilities are located on the ground floor in the atrium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Causeway Hospital Building link (new tab) - click here.