Access Guide
Overview
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About
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- This is a wildlife reserve with visitor centre and café.
- Facilities available in the venue include: various wildlife trails, bird hides, visitor centre and café.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Acklington.
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the visitor centre and certain wildlife trails.
- The following areas have stepped access: some wildlife trails.
- Access throughout may include uneven surfaces and bollards.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Car Park
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- The car park is located in front of the visitor centre.
- The car park is open air/surface.
- The car park surface consists of compacted earth and unsurfaced areas.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bay is signposted but has no markings.
- There are no hatched/marked zones.
- The nearest designated bay is 20m from visitor centre entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
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Charges and Restrictions
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- Parking is not free for all users.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- Payment machines are located at the front of the car park, towards the visitor centre path.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Opening Times
- The venue has seasonal opening times.
- Please click here for information on opening times.
Entrance (Visitor Centre)
- This entrance is located at the front of the visitor centre.
- The approach to the entrance has uneven surfaces and a bollard.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door is permanently held open.
- The width of the opening is 109cm.
- There is a small lip on the threshold of the opening.
Counter
- The counter is located in the Visitor Centre, past the first door and to the right.
- The distance from Visitor Centre entrance is 2m.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is not a lowered section at the counter.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
Visitor Centre
- The Visitor Centre is located near the wildlife reserve car park.
- Inside there is a 150cm by 150cm space for a wheelchair user to manoeuvre.
- The flooring is vinyl and may appear to be shiny. Lighting levels are even and good.
- There are information posters and information displays, some of which are in large print text.
- There is a TV with live camera feeds of bird cameras on the reserve.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter the visitor's centre.
- The distance from the main entrance is 6m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 79cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 194cm (width) x 252cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 113cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 124cm and 124cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces
- The following is available in this area: open countryside and a visitor centre.
- Additional facilities in this area include: wildlife trails, a circular walk and bird hides (including 2 accessible ones) .
- Outdoor areas consists of concrete or tarmac, loose chippings, grass, gravel, compact earth, uncompacted earth and decking.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the majority of the wildlife trails.
- The following areas have stepped access: some wildlife trails.
- There are some seats situated along the paths for people to rest.
- The paths have gates and uneven surfaces.
- There are picnic benches with a space for a wheelchair user at the rear of the visitor centre.
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Playground
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- There is a fenced play area with an access point under 100cm wide.
- There are no firm and even routes over 150cm wide around the play equipment.
- The play equipment is not within easy reach for a range of users.
- The following play experiences are available: climbing, balancing, crawling and viewing.
- There is a lowered tunnel to access the playground area.
