Access Guide
Overview
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About
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- Facilities available in the venue include: a picnic area and snack shack.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Morpeth.
- The nearest Metro station is Newcastle Airport.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- Access throughout may include uneven surfaces and manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Sensory bags are available from the admissions kiosk.
- There is a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the animal management centre.
- The toilet with adaptations has a right hand transfer space.
- The male and female toilet facilities are located in the animal management centre.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located in front of the zoo.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 231cm (width) x 484cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 7m from the zoo entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
Entrance (Northumberland College Zoo)
- This entrance is located at the front of the zoo.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual gates at this entrance, however one gate is locked or bolted.
- The gate is permanently held open.
- The width of the opening is 98cm.
- The gate has a low visual contrast.
Counter (Entrance Kiosk)
- The counter is located to the left as you proceed through the kiosk.
- The most accessible route to the counter has uneven surfaces.
- There is step-free level access to the counter.
- The height of the counter is 118cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- There is not a hearing assistance system.
Entrance (Animal Management Centre)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The door opens towards you.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 89cm.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the animal management centre.
- The distance from the entrance is 9m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 154cm (width) x 237cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 113cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 96cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
