Access Guide
Overview
- About View
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Parking and Public Transport
View
- The venue does not have its own car park.
- There is on-street standard parking.
- The nearest train station is Chathill.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- The following facilities are available: a seat/chair and a water bowl for assistance dogs.
- The venue can provide large print documents.
Entrance (Main)
- This entrance is located at the front of the museum.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 160cm.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: benches and chairs without armrests.
Shop
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Getting Around
View
- There is step-free level access throughout all areas.
- There may be background noise.
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Payment
View
- The checkout area is located to your right as you enter the main entrance.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The height of the payment counter is 90cm.
- There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
- There is not a hearing assistance system.
Entrance (Museum)
- This entrance is located ahead as you enter the building.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 82cm.
Exhibition Space (Ground Floor)
- The museum is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There may be background noise.
- Display information includes: televisions/screens, BSL and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- There are shows/talks with designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- There is step-free level access throughout the tour.
- Wayfinding signage is not provided throughout the tour.
Stairs
- The stairs surveyed are located to the right as you proceed past the counter.
- The ground and first floors can be accessed by these stairs.
- There are 18 steps between floors which are clearly marked and have handrails on both sides.
Lift
- The lift surveyed is located to your left as you proceed past the counter.
- The journey time to this lift from the entrance is approximately less than a minute.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 97cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a separate door to exit.
Room (First Floor - Flexible Space)
- The room is located on the first floor of the museum.
- The most accessible route to the room has a platform lift.
- There is step-free level access into the room.
- There is an entry system at a height of 90cm.
- There are double manual doors which open towards you.
- The width of the opening is 150cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.