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Glenamara House Halls Of Residence

The University of Northumbria, Camden Street, Newcastle-upon-Tyne, NE2 1XE

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Access Guide

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Introduction

  • Services / facilities within the building include 4 accommodation blocks.
  • Comments View
    • The accommodation block surveyed was Tynemouth block.
    • All other accommodation blocks are similar, but do not have accessible rooms or accessible bathrooms.

Opening Times (Main Reception)

  • Monday 08:30 - 17:30.
  • Tuesday 08:30 - 17:30.
  • Wednesday 08:30 - 17:30.
  • Thursday 08:30 - 17:30.
  • Friday 08:30 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

  • By Road View
    • The City Campus is located off the A167(M) in the centre of Newcastle.
    • The University of Northumbria's parking partner APCOA manages parking at the University. University car parks are for the use of permit holders only and are subject to the parking regulations. Permits are available for visitors to the university with 48 hours' notice.
  • By Bus View
    • City Campus East is served by the number 12, 22, 39, 40, 62, 63, Blue Arrow 11 and Coaster 1 buses from the Newcastle Manors bus stop on New Bridge Street.
  • By Train View
    • The City Campus is approximately 1 mile from Newcastle Central Station, the city's main train station. Buses are available from the station to the campus.
  • By Underground View
    • City Campus East is approximately a quarter of a mile from the Manors metro station.
  • Useful Links View

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by students.
    • There are no parking charges that apply on the day.
    • The car park is located at the rear of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 2 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 357cm x 671cm (11ft 9in x 22ft).
    • The dimensions of the designated bays do vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 12m (13yd 4in) from the Heaton Block rear entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance .
    • Assistance may be required because there is / are slopes/ramps.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Heaton Block Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • A key card is required for access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 95cm (3ft 1in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 109cm (3ft 7in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 2 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • This entrance gives access to all blocks and the main reception.
    • The exit button is 93cm.

Outside Access (Heaton Block Car Park Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of Heaton Block, in the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 137cm (4ft 6in).
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 97cm (3ft 2in).
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 116cm (3ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.

Reception (Main Reception)

  • Main Reception is located on the right as you enter Heaton Block main entrance.
  • The desk is 2m (2yd 7in) from the Heaton Block main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.
  • Comments View
    • There is seating in the reception area.
    • The seating does have armrests.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played in the reception foyer.
    • There is not a hearing assistance system.

Other Floors (Heaton Block)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
    • The stairs are located to the right as you enter the Heaton Block main entrance.
    • The stairs are approximately 7m from the Heaton Block main entrance.
    • There are 15+ steps between floors.
    • There are manual, light, single doors to access the stairwell on all floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a similar staircase in each block.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are accommodation from the first floor upwards in Tynemouth and Longbenton blocks.

Lift (Heaton Block)

  • There is a lift for public use.
  • The lift is located ahead on the right as you enter the Heaton Block main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5 and 6.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 600kg.
  • The lift is approximately 5m (5yd 1ft) from the Heaton Block main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 76cm (2ft 6in).
  • The dimensions of the lift are 104cm x 140cm (3ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The height of the controls are between 107cm - 131cm.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a similar lift in Manors block which gives access to floors G, 1, 2, 3, 4 and 5.

Outside Access (Laundry Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the laundry building, in the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 100cm (3ft 3in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are push pad activated when exiting.
    • The door(s) is / are single.
    • The width of the door opening is 73cm (2ft 5in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left and right of the entrance as you face it.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The width of the ramp is 101cm (3ft 4in).
  • Comments View
    • The ramp has a handrail on the opposite side to the building.

Laundry

  • There are 5 washing machines and 5 tumble dryers.
  • All washing machines and tumble dryers are floor level.
  • The height to the top control on all machines is 106cm.
  • There is a circuit card dispenser and a card top up machine.
  • The height to the top controls on the dispenser and top up machine are 150cm.
  • The circuit card machines are obstructed by the washing machines, the clear route is 24cm.
  • There are 3 flip down seats.
  • The seats are fixed.
  • The seats do not have armrests.

Outside Access (Tynemouth Block Entrance)

  • Entrance View
    • This information is for the entrance located at the front of Tynemouth Block in the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 98cm (3ft 3in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 82cm (2ft 8in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the left going up the ramp.
  • Comments View
    • The handrail is only on the ramp to the right of the entrance.

Outside Access (Longbenton Entrance)

  • Entrance View
    • This information is for the entrance located To the rear of the building.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 102cm (3ft 4in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 79cm (2ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a step in the threashold to get in of 7cm.

Outside Access (Manors entrance)

  • Entrance View
    • This information is for the entrance located To rear of the carpark.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the card reader/lock is 98cm (3ft 3in).
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 78cm (2ft 7in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Accommodation (Ground Floor Tynemouth Suite Rooms 4 and 5)

  • Location of Accessible Accommodation View
    • The establishment provides 2 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to Rooms 5.
    • The accessible facilities are located on the ground floor of Tynemouth Block.
    • There is level access from an accessible entrance.
    • The room number viewed was Room 5.
    • The width of the door to the room is 85cm (2ft 9in).
    • The dimensions of the clear floor space are 415cm x 431cm (13ft 7in x 14ft 2in).
    • The bed is 53cm (1ft 9in) high.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • Other accessible facilities available in the bedroom are ceiling tracking hoist covering the bed and going into the bathroom, raised power sockets and phone socket.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The door opens sliding.
    • The width of the door to the bathroom is 86cm (2ft 10in).
    • The door weight is light.
    • There is not a functional emergency alarm in the bathroom.
    • It is tied up and out of reach (higher than 10cm (4") from floor).
    • The door is locked by a (no lock).
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 95cm (3ft 1in).
    • There is not a mixer tap.
    • The tap type is twist/turn.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 83cm (2ft 9in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • Wall mounted grab rails are not available.
    • There are not mirrors.
    • Disposal facilities are available.
  • Bath and Shower View
    • There is a bath.
    • The height of the side of the bath from floor level is 57cm (1ft 10in).
    • The tap type is twist/turn.
    • There is a mixer tap.
    • There is a shower over the bath.
    • The shower head height is adjustable.
    • There are not handrails available.
  • Wheel In Shower View
    • There is not a wheel in shower.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is poor.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is poor.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • None of the rooms have auxiliary aids for people with sensory impairments.
    • The accommodation does provide other auxiliary aids for people with mobility impairments.
    • Available mobility auxiliary aids include ceiling tracking hoists are available.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There is / are 2 accessible room(s) with a bath.
    • There is / are 0 accessible room(s) with a wheel in shower.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • None of these rooms are accessed by platform lift.
    • Rooms are located on the ground floor of all accommodation blocks.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • Adjoining rooms are not available.
  • Comments View
    • The doors leading into the flat and the room open automatically using the keyfob.
    • The door to the room can be opened by push pad to exit the room.
    • The toilet is a clos-o-mat toilet.
    • The shower is an attachment to the bath taps.
    • There are drop down rails on both sides of the toilet.
    • There are only lifts in Manors and Heaton blocks.

Kitchen Ground Floor Tynemouth Block Flat 2

  • The kitchen is located to the left as you enter the flat.
  • The kitchen is 11m from the Tynemouth Block entrance.
  • The height of the worktops is 93cm.
  • There are 2 sinks.
  • The height of the sink is 93cm.
  • There is a lowered sink.
  • The height of the lowered sink is 80cm.
  • Both sinks have separate lever taps with a mixer.
  • There is a fridge.
  • The height to the top of the handle is 78cm.
  • There is a freezer.
  • The height to the top of the handle is 78cm.
  • There is a microwave.
  • The height to the top control is 112cm.
  • There is a standalone oven and hob.
  • The height to the highest cooker control is 85cm.
  • The height to the top of the hob is 90cm.
  • There is an extractor hood over the hob.
  • The height to the controls of the extractor hood is 170cm.
  • There is a seating area.
  • There is a table with 6 chairs.
  • The height of the table is 73cm.
  • The chairs do not have armrests.
  • There are a 2 seater sofa and a 3 seater sofa.
  • The sofas have armrests.

Standard Shower (Ground Floor Tynemouth Block Flat 2)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located at the front right of the flat as you enter.
  • There is level access to the services from the shower facilities.
  • Comments View
    • The shower tray creates a deep step.
    • The shower head is fixed height.
    • The height of the shower head is 190cm.
    • The shower controls are twist/turn.
    • The door opening is 38cm.

Accessible Bathroom (Ground Floor Tynemouth Block Flat 2)

  • Accessible bathroom facilities are available.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is written or text signage on or near the accessible bathroom door.
    • The accessible bathroom is 10m (10yd 2ft) from the entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 85cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the bathroom are 325cm x 223cm (10ft 8in x 7ft 4in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available.
    • There is not a coat hook.
  • Position of fixtures View
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 69cm (2ft 3in).
    • The tap type is lever.
    • There is a mixer tap for the wash basin.
    • There is a lateral transfer space.
    • The lateral transfer space is 93cm (3ft 1in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
    • Wall mounted rails are not available.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 55cm (1ft 10in).
    • The height is not adjustable.
    • A hoist is not available.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • There are wall mounted handrails available.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is lever.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 53cm (1ft 9in).
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a dropdown rail on the left of the shower.

Accessible Toilet (Main Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the Heaton Block main entrance.
    • This accessible toilet is located to the left as you enter the Heaton Block main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 152cm x 214cm (4ft 12in x 7ft).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s) (Ground Floor Tynemouth Block Flat 2)

  • Location of Standard Toilet(s) View
    • There are shared standard toilets facilities on all floors.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located at the front right of the flat as you enter.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 10m from the Tynemouth Block entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.