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Pandon Building

University of Northumbria, Camden Street, Newcastle-upon-Tyne, NE2 1XE

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Access Guide

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Introduction

  • Services / facilities within the building include Lower Ground Floor - Breakout Zone, Grab 'n' Go café, Exams base room Ground Floor - reception, Campus Services, Finance, Human Resources, Legal Services, Strategic Planning, Governance Services, and meeting rooms First Floor - Marketing, Research & Innovation, Business & Enterprise, International, Transformation Management and meeting rooms Second Floor - Academic Registry, IT Services and meeting rooms.

COVID-19 Information

  • The information in this section was taken in November 2020.
  • There is not a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The height of the hand sanitisers range between 93cm and 106cm.
  • Hand sanitisers are available inside the venue.
  • The lowest hand sanitisers at the entrance are wall mounted. The highest hand sanitiser at the entrance is freestanding. There are hand held hand sanitisers on the desk in front of reception and throughout the offices. There are freestanding hand sanitisers throughout the building.
  • There is not a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • The one-way system on the ground floor leads through to reception and around the ground floor offices. This route uses the steps ahead as entrance for exiting the reception area. The route can be overcome for those requiring use of lift for mobility reasons.
  • There are disposable disinfectant wipes on all tables in the breakout area, and at the sign in point at the reception desk.
  • There is clear signage inside to help with social distancing.
  • There is clear signage throughout the building displaying social distancing measures in place. The is a 'keep left system also in place.
  • There are protective clear screens located at desks/counters.
  • There is a protective clear screen at the reception desk.
  • There is a keep left system in place on the stairs which is clearly marked with floor markings.
  • The maximum occupancy for the lift is clearly signed on the lift doors on all floors.
  • Toilets are available.
  • Grab 'n' go closed.

Opening Times

  • Monday 08:00 - 22:00.
  • Tuesday 08:00 - 22:00.
  • Wednesday 08:00 - 22:00.
  • Thursday 08:00 - 22:00.
  • Friday 08:00 - 22:00.
  • Saturday 08:00 - 17:00.
  • Sunday 08:00 - 17:00.

Opening Times (Basement)

  • This service is open 24 hours.

Getting Here

  • By Road View
    • The City Campus is located off the A167(M) in the centre of Newcastle.
    • The University of Northumbria's parking partner APCOA manages parking at the University. University car parks are for the use of permit holders only and are subject to the parking regulations. Permits are available for visitors to the university with 48 hours' notice.
  • By Bus View
    • City Campus East is served by the number 12, 22, 39, 40, 62, 63, Blue Arrow 11 and Coaster 1 buses from the Newcastle Manors bus stop on New Bridge Street.
  • By Train View
    • The City Campus is approximately 1 mile from Newcastle Central Station, the city's main train station. Buses are available from the station to the campus.
  • By Underground View
    • City Campus East is approximately a quarter of a mile from the Manors metro station.
  • Useful Links View

Useful Information

Site/Campus Car Park (Camden Street Car Park)

  • Car Park View
    • The car park is located off Camden Street.
    • The nearest building(s) to this car park is/are Pandon Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 360cm x 482cm (11ft 10in x 15ft 10in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders and staff permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is ramped access to the car park from the Pandon Building.
    • This car park is not clearly signposted from the Pandon Building.
    • The nearest designated bay is 95m (103yd 2ft) from the Pandon Building main entrance.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Main CCE Car Park.
    • The car park is located to the rear of the Pandon Building, outside of Northumbria Nursery.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on Camden Street.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 145cm (4ft 9in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 145cm (4ft 9in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located on the pathway leading to the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The doorway on the left as you enter the building is the building entrance.
    • The doorway on the right as you face the building is the building exit (shown in photographs 5 and 6).
    • The details are the same for both doorways.
    • A Key Card is required to access this building out of hours. The height of the Key Card is 110cm.

Reception (Campus Services Visitor / Contractor Reception)

  • Campus Services Visitor / Contractor Reception is located to the far left as you enter the building.
  • The desk is 14m (15yd 11in) from the main entrance.
  • Clear signage for the reception area is visible from the entrance.
  • There is stepped access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing system is available only on request.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • Comments View
    • There is sofa seating and high backed chairs available in the reception area.
    • The seating has armrests on either end.

Getting Around (Ground Floor)

  • Access View
    • There is/are 6 clearly marked step(s), with a handrail on the right going up, for access to staff offices.
    • The step(s) is/are medium height (11cm - 17cm).
    • Level change 1 is shown in photographs 1 and 2.
    • There is/are 5 clearly marked step(s), with a handrail on the right going up, for access to the main stairwell in the lobby area and the visitor / contractor reception area.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a slight ramp, with no handrails, for access to visitor / contractor reception area.
    • The width of the ramp is 92cm (3ft).
    • The ramp or slope does not bypass the step(s).
    • Level change 2 steps are shown in photographs 3 and 4. Level change 2 ramp is shown in photographs 5 and 6.
    • There is a slight ramp, with no handrails, for access to the area between the entry and exit doors of the main entrance.
    • The width of the ramp is 131cm (4ft 4in).
    • Level change 3 is shown in photographs 7 and 8.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • The stairs are located to the left as you enter the building.
    • The stairs are approximately 8m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are moderate to good.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a second similar staircase to the right as you enter the building. This staircase leads between the lower ground floor and the ground floor. This staircase is shown in photographs 3 and 4.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1 and 2.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 1000kg.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.

Getting Around (Basement Level)

  • Access View
    • There is/are 2 clearly marked step(s), with no handrails, for access to the upper level of the basement staff breakout area.
    • The step(s) is/are medium height (11cm - 17cm).
    • There are 2 sets of similar steps to access this area. These steps are shown in photographs 1 - 4.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played Low level from café area.
    • There is not a hearing assistance system.
  • Comments View
    • There is a very slight ramp in the basement area to the lift, which does not meet the criteria.

Eating and Drinking (Grab 'n' Go)

  • The following information is for the café.
  • Food or drinks are ordered from the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • The type of food served here is hot and cold snacks.

Getting Around (First and Second Floors)

  • Access View
    • There is step free access throughout the area.
    • There is a steep ramp, with no handrails, for access to the second floor, at the top of the main stairs.
    • The width of the ramp is 131cm (4ft 4in).
    • Level change 1 is shown in photographs 1 and 2.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is no directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located in the basement to the rear of the building and to the right of Grab 'n' Go, and on the ground, first, and second floors to the rear right of the building. The toilets on the ground, first, and second floors are located in the same area. The toilets on the ground and first floors are left hand transfer, the toilet on the second floor is right hand transfer. The toilets on the ground and second floors have smaller dimensions and do not have a clear turning space.
  • Female and male standard toilet facilities are located in the basement to the rear of the building and to the right of Grab 'n' Go, and on the ground, first, and second floors to the rear right of the building.

Standard Shower (Basement Level)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located on the basement level, to the right rear of the staff breakout area, to the right of Grab 'n' Go.
  • There is level access to the services from the shower facilities.
  • Comments View
    • There are two heavy single doors to enter the shower room of 76cm width opening. In the shower cubicles there are 3 large shower trays and 2 smaller ones with doors into the shower cubicle of 74cm width opening.
    • There is a 16cm step up to access the shower and the controls are about 145cm twist turn. A full length mirror is installed to each shower room with hooks to the back of the doors at 153cm.
    • There are lockers with coded locks, a sink with a lever mixer tap of 82cm, soap dispenser of 100cm and hairdryer 145cm attached to the wall. There is also a hand dryer of 95cm.

Accessible Toilet(s) (Basement Level)

  • Location and Access View
    • This accessible toilet is located on the basement level, to the right rear of the computer area, to the right of Grab 'n' Go.
    • This accessible toilet is approximately 28m (30yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 90cm (2ft 11in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 134cm x 213cm (4ft 5in x 6ft 12in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 119cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 69cm (2ft 3in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 192cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 118cm (3ft 10in).
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.

Accessible Toilet(s) (First Floor)

  • Location and Access View
    • This accessible toilet is located on the first floor, to the rear right of the building.
    • This accessible toilet is approximately 28m (30yd 1ft) from the lift.
    • There is step-free access to the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 196cm x 193cm (6ft 5in x 6ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 51cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 128cm (4ft 2in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder is on the dropdown rail.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 101cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 109cm (3ft 7in).
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located in the basement, to the rear of the building, to the right of Grab 'n' Go.
    • There is step-free access to the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 26m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • It was not possible to access the male toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.