Access Guide
Introduction
- Dressings, Plastics and Physiotherapy Clinics are located in the Green Zone, in Gillies Ward on the first floor of the South Corridor, S1, S3 or W4 area.
Getting To The Hospital
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By Road
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- Nottingham City Hospital is located in the North of the city.
From the M1 leave at Junction 26 to take the A610 towards the city centre.
Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout. - There are several open air car parks situated around the site.
Some of which are specifically for staff or Blue Badge holders only.
- Nottingham City Hospital is located in the North of the city.
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By Bus
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- There are several bus services run by Nottingham City Transport that stop at the site.
There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC. - There is an onsite bus stop.
- There are bus stops located off Hucknall and Valley Road.
- The bus stops are sheltered, and the majority have fixed seating.
- The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings, which have dropped kerbs, with most having tactile paving.
- There are several bus services run by Nottingham City Transport that stop at the site.
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By Train
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- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
Nottingham Station is approximately 4 miles or 6.4km from the hospital.
Services which stop at the station are Cross Country, East Midlands and Northern Rail.
- Bulwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
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By Tram
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- There is not a tram stop on site however, you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
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Useful Links
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- For information on travelling by car and parking at City Hospital please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.
- Useful Links View
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Comments
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.
Hospital Parking (South Entrance Parking - Green Car Park 1)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on South Road, between the South Entrance and the Endoscopy Centre entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 605cm (12ft 6in x 19ft 10in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front and to the right of the South Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the South Entrance.
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Comments
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- Green Car Park 1 has two areas of Blue Badge bays.
- The Blue Badge bays are of varying sizes.
- This is a pay on foot car park, and a ticket must be purchased and displayed in the car window.
Outside Access (South Entrance)
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Entrance Details
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- This information is for the entrance located to the South of the hospital accessed via South Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 135cm (4ft 5in).
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 169cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 165cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located between the two entrance doors and just beyond the second entrance door into the hospital.
- The ramp/slope gradient is slight.
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Comments
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- There is a mask dispenser at this entrance next to the hand sanitiser, at a height of 135cm.
Other Floors (Junction S1)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are LG, G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are low to moderate.
Lift (Junction S1 - Lift C9 - South Entrance)
- There is a lift for public use.
- The lift is located in the main corridor from the South Entrance.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 24m (26yd 9in) from the South Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The external call button is 117cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is medium.
- The clear door width is 130cm.
- The dimensions of the lift are 160cm x 274cm.
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls are within 98cm - 123cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- There are currently social distancing measures in operation in the lift, with a maximum of 4 people allowed at any time.
- There are social distancing markers on the floor of this lift.
Opening Times
- Monday 08:00 - 16:30.
- Tuesday 08:00 - 16:30.
- Wednesday 08:00 - 16:30.
- Thursday 08:00 - 16:30.
- Friday 08:00 - 16:30.
Outside Access (Gillies Ward Entrance)
- This information is for the entrance located in the Green Zone, on the first floor of the South Corridor, S1, S3 or W4 area.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 216cm (7ft 1in).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Customers cannot charge scooters or wheelchairs at the venue.
- The type of flooring in walkways and corridors is non slip.
- Lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 18m (20yd) from the ward entrance .
- There is level access into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
Consultation / Treatment Room (Burns and Plastics/Physiotherapy Room)
- There are 4 consultation/treatment rooms available.
- The room surveyed was the Burns and Plastics/Physiotherapy Room.
- The consultation / treatment room is 25m (27yd) from the ward entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 86cm (2ft 10in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No chairs with armrests available.
- No tables are permanently fixed.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Consultation / Treatment Room (Plastic Surgery Nurse Practioner)
- There are 4 consultation/treatment rooms available.
- The room surveyed was Plastic Surgery Nurse Practioner.
- The consultation / treatment room is 21m (23yd) from the ward entrance .
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 86cm (2ft 10in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No chairs with armrests available.
- No tables are permanently fixed.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
- Standard unisex toilets are available immediately outside Gillies Ward.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Green Zone link (new tab) - click here.
- Gillies Ward link (new tab) - click here.
- Nottingham City Hospital Parking Guide link (new tab) - click here.