Access Guide
Introduction
- Hayward House is located off South Road and has an Inpatient Ward and a Daycare Unit.
Getting To The Hospital
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By Road
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- Nottingham City Hospital is located in the North of the city.
From the M1 leave at Junction 26 to take the A610 towards the city centre.
Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout. - There are several open air car parks situated around the site.
Some of which are specifically for staff or Blue Badge holders only.
- Nottingham City Hospital is located in the North of the city.
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By Bus
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- There are several bus services run by Nottingham City Transport that stop at the site.
There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC. - There is an onsite bus stop.
- There are bus stops located off Hucknell and Valley Road.
- The bus stops are sheltered, and the majority have fixed seating.
- The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings, which have dropped kerbs, with most having tactile paving.
- There are several bus services run by Nottingham City Transport that stop at the site.
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By Train
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- Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
Nottingham Station is approximately 4 miles or 6.4km from the hospital.
Services which stop at the station are Cross Country, East Midlands and Northern Rail.
- Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
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By Tram
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- There is not a tram stop on site, however you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
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Useful Links
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- For information on travelling by car and parking at City Hospital please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.
- Useful Links View
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Comments
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 530cm (7ft 10in x 17ft 5in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Opening Times
- The venue is open 24hrs.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are double width.
- The door opening is 146cm (4ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 146cm (4ft 9in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- Route finding signage is not available.
- Some pictorial signage is available.
- The type of flooring in walkways and corridors is tiles.
- Lighting levels are bright.
Waiting Room / Area
- The vending machine controls are not within 120cm (3ft 11in) from floor level.
- Announcements are in person.
- The room does not have background music playing.
- There is a television.
- Subtitles are not available.
- Vending machines are available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are medium.
Consultation / Treatment Room (Daycare Unit)
- There are 3 consultation/treatment rooms available.
- The room surveyed was Consulting Room 3.
- The consultation / treatment room is 40m (43yd 2ft) from the main entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- All chairs have armrests available.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Ward
- There is level access to the ward.
- The ward is unisex.
- The is not ward single sex.
- There are 4 bays available.
- There are 4 side rooms available.
- The area / room / bay surveyed was The Grantham and District Room.
- The area / room / bay is 30m (33yd) from the main entrance .
- There are doors to the bay / side room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 134cm (4ft 5in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre between beds.
- All beds are adjustable.
- All beds have bedside storage.
- Bedside services available are television.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is an accessible toilet for visitors to use on the ward.
- There is a bathroom on the ward.
- Lighting levels are bright.
- A flashing alarm is not available.
- A vibrating alarm is not available.
Washroom (Daycare Unit)
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Washroom Details
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- The washroom surveyed has a height adjustable bath, a toilet and a wash basin.
- The washroom surveyed is approximately 40m from the unit entrance.
- There is step free access to the washroom surveyed once inside the unit.
- This washroom is shared.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 130cm (4ft 3in).
- The dimensions of the washroom are 330cm x 460cm (10ft 10in x 15ft 1in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 75cm.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
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Bath Details
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- The bath is height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is height adjustable.
- There are not wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is low.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are bright.
Toilet with Adaptations (Central Corridor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the left as you enter the building.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 140cm x 280cm (4ft 7in x 9ft 2in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the adapted toilet in the central corridor.
- The height of the baby change table once extended is 86cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.
Toilet with Adaptations (Daycare Unit)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is located in the Daycare Unit.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 54cm (1ft 9in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are similar accessible facilities either side.
Toilet with Adaptations (Inpatient Ward)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located in every inpatient ward bay.
- This accessible toilet is approximately 25m (27yd 1ft) from the main lift.
- There is level access to this accessible toilet.
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Features and Dimensions
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- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The dimensions of the accessible toilet are 160cm x 160cm (5ft 3in x 5ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The toilet signage is interchangeable for male and female.
Washroom (Inpatient Ward)
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Washroom Details
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- The washroom surveyed has a height adjustable bath and a wash basin.
- The washroom surveyed is approximately 25m from the unit entrance.
- There is step free access to the washroom surveyed once inside the unit.
- This is an interchangeable between male and female washroom.
- There is an emergency pull cord alarm.
- There is a wash basin.
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Colour Contrast and Lighting
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- Lighting levels are bright.
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Comments
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- The bath is height adjustable
- A bath hoist chair is available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located off the waiting/reception area.
- Unisex toilets are 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
Washroom (Blue Bay)
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Washroom Details
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- The accessible washroom surveyed has a wheel in shower, a toilet and a wash basin.
- The accessible washroom surveyed is approximately 50m from the unit entrance.
- There is step free access to the accessible washroom surveyed once inside the unit.
- This is a male accessible washroom.
- The accessible washroom is not for the sole use of disabled people.
- There is no additional signage on or near the accessible washroom door.
- The accessible washroom door(s) open(s) outwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the accessible washroom are 190cm x 310cm (6ft 3in x 10ft 2in).
- The accessible washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is a mirror.
- There is a tall mirror, with suitable specifictions, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 76cm.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 105cm.
- Disposal facilities are available.
- The accessible washroom has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip down/tip up seat for the shower.
- The height of the flip down/tip up or fixed seat is 55cm (1ft 10in).
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external accessible washroom door and wall is good.
- The colour contrast between the internal accessible washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the accessible washroom floor and walls is good.
- Lighting levels are bright.
Washroom
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is approximately 45m from the unit entrance.
- There is step free access to the washroom surveyed once inside the unit.
- This is a shared washroom.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 125cm (4ft 1in).
- The dimensions of the washroom are 270cm x 290cm (8ft 10in x 9ft 6in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is a mirror.
- There is not a tall mirror, with suitable specifictions, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 75cm.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 120cm.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 125cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip down/tip up seat for the shower.
- The height of the flip down/tip up or fixed seat is 57cm (1ft 10in).
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are medium.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Nottingham City Hospital Parking Guide link (new tab) - click here.