You are on Introduction. Skip to the next section.

Introduction

• Nottingham Urology Centre is located in the Blue Zone, on North Road and off the North Corridor, N1a area.

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Nottingham City Hospital is located in the North of the city.
    From the M1 leave at Junction 26 to take the A610 towards the city centre.
    Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout.
  • There are several open air car parks situated around the site.
    Some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are several bus services run by Nottingham City Transport that stop at the site.
    There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC.
  • There is an onsite bus stop.
  • There are bus stops located off Hucknell and Valley Road.
  • The bus stops are sheltered, and the majority have fixed seating.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings, which have dropped kerbs, with most having tactile paving.
• By Train View
  • Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
    Nottingham Station is approximately 4 miles or 6.4km from the hospital.
    Services which stop at the station are Cross Country, East Midlands and Northern Rail.
• By Tram View
  • There is not a tram stop on site, however you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
• Useful Links View
  • For information on travelling by car and parking at City Hospital please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is a car park for public use within 200m (approx).
• The name of the car park is Outpatients Car Park.
• The car park is located adjacent to the Urology Centre.
• On street marked Blue Badge bays are not available.
• Clearly signed and / or standard marked parking bays are not available.
• There is a designated drop off point.
• The drop off point is located in front of the main entrance.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

You are on Hospital Parking (Outpatients Blue Badge Holders Only). Skip to the next section.

Hospital Parking (Outpatients Blue Badge Holders Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located off North Road, outside the outpatients entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 540cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 38m (41yd 1ft) from the outpatients entrance.
• Comments View
  • There are only Blue Badge Bays available at this entrance and they are on a first come first served basis.

You are on Outside Access (Outpatients Entrance). Skip to the next section.

Outside Access (Outpatients Entrance)

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• Entrance Details View
  • This information is for the entrance located in the Blue Zone, to the West of the hospital, accessed via North Road.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 202cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 167cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading to the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a face mask dispenser next to the hand sanitiser on the left of the second entrance door (photograph 6).
  • This is at a height of 130cm.
  • At the time of survey patients should only be using this as an entrance to the Outpatients department.

You are on Outside Access (Urology Centre Entrance). Skip to the next section.

Outside Access (Urology Centre Entrance)

• This information is for the entrance located on North Road.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 140cm (4ft 7in) wide.

You are on Level Change (Urology Centre Entrance). Skip to the next section.

Level Change (Urology Centre Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

You are on Outside Access (Access from North Corridor). Skip to the next section.

Outside Access (Access from North Corridor)

• This information is for the entrance located on the North Corridor.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are permanently held open.
• The door opening is 159cm (5ft 3in) wide.

You are on Level Change (Access from North Corridor). Skip to the next section.

Level Change (Access from North Corridor)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Wayfinding signage is available.
• Tactile signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are B-G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main foyer area.
• The lift is 10m (10yd 2ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-G-1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 154cm x 240cm (5ft 1in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• The vending machine controls are not within 120cm (4ft) from floor level.
• The waiting room / area does not have background music playing.
• There is not a television.
• Vending machines are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • The accessible toilet is located to the right of reception.
  • The accessible toilet is 17m (18yd 1ft) from the main entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • The female adapted toilet is identical.
  • A key is not required for the accessible toilet.
  • The door opens inwards and outwards.
  • The door is locked by a twist lock.
  • The door weight is heavy.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 190cm x 205cm (6ft 3in x 6ft 9in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • It is a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 116cm (3ft 10in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the external door and wall is poor.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Blue Zone link (new tab) - click here.
• Nottingham City Hospital Parking Guide link (new tab) - click here.
• Urology Daycase Unit link (new tab) - click here.
• Urology Outpatients link (new tab) - click here.