Access Guide
Introduction
- PALS is located in the Green Zone, on lower ground of the South Corridor, S6 area by the Green Entrance.
Getting To The Hospital
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By Road
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- Nottingham City Hospital is located in the North of the city.
From the M1 leave at Junction 26 to take the A610 towards the city centre.
Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout. - There are several open air car parks situated around the site.
Some of which are specifically for staff or Blue Badge holders only.
- Nottingham City Hospital is located in the North of the city.
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By Bus
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- There are several bus services run by Nottingham City Transport that stop at the site.
There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC. - There is an onsite bus stop.
- There are bus stops located off Hucknell and Valley Road.
- The bus stops are sheltered, and the majority have fixed seating.
- The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings, which have dropped kerbs, with most having tactile paving.
- There are several bus services run by Nottingham City Transport that stop at the site.
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By Train
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- Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
Nottingham Station is approximately 4 miles or 6.4km from the hospital.
Services which stop at the station are Cross Country, East Midlands and Northern Rail.
- Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
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By Tram
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- There is not a tram stop on site, however you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
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Useful Links
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- For information on travelling by car and parking at City Hospital please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.
- Useful Links View
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Comments
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing - 07812 270 003.
Hospital Parking (South Entrance Parking - Green Car Park 1)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on South Road, between the South Entrance and the Endoscopy Centre entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 605cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front and to the right of the South Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the South Entrance.
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Comments
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- Green Car Park 1 has 2 areas of Blue Badge bays, that are of varying sizes.
- This is a pay on foot car park and a ticket must be purchased and displayed in the car window.
Hospital Parking (Green Entrance Parking - Blue Badge Bays Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located off South Road, directly outside the Green Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 495cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located on the left as you enter the car park.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Green Entrance.
Outside Access (Green Entrance)
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Entrance Details
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- This information is for the entrance located off South Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
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Ramp/Slope Details
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- The ramp/slope is located on the approach to the Green Entrance.
- The ramp/slope gradient is slight.
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Comments
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- There is a mask dispenser at this entrance at a height of 150cm.
- There were no wheelchairs for patients to use at this entrance at time of survey.
Opening Times
- Monday 09:30 - 16:30.
- Tuesday 09:30 - 16:30.
- Wednesday 09:30 - 16:30.
- Thursday 09:30 - 16:30.
- Friday 09:30 - 16:30.
Outside Access (PALS Office)
- This information is for the entrance located in the Green Zone, on lower ground floor of the South Corridor, S6 area.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 75cm (2ft 6in).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is carpet and non slip.
- Lighting levels are bright.
Consultation / Treatment Room (Interview Room)
- There are 1 consultation/treatment rooms available.
- The room surveyed was Interview Room.
- The consultation / treatment room is 2m (6ft 7in) from the unit entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- All chairs with armrests available.
- No tables are permanently fixed.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Green Zone link (new tab) - click here.
- Nottingham City Hospital Parking Guide link (new tab) - click here.