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Teenage Cancer Trust

Nottingham City Hospital, Nottingham University Hospitals NHS Trust, Hucknall Road, Nottingham, NG5 1PB

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Access Guide

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Opening Times

  • Monday 14:30 - 20:30.
  • Tuesday 14:30 - 20:30.
  • Wednesday 14:30 - 20:30.
  • Thursday 14:30 - 20:30.
  • Friday 14:30 - 20:30.
  • Saturday 14:30 - 20:30.
  • Sunday 14:30 - 20:30.

Introduction

  • Comments View
    • Teenage Cancer Trust is located within the Hogarth Ward.
    • The Hogarth Ward is located on the ground floor on the South corridor.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Sherwood.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bulwell.

Parking (South Entrance)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 335cm x 455cm (10ft 12in x 14ft 11in).
    • The nearest Blue Badge bay is 56m (61yd 9in) from the south entrance.
    • The furthest Blue Badge bay is 60m (65yd 1ft) from the south entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located in front of the south entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View

Outside Access (South Entrance)

  • This information is for the entrance located on South Road.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 168cm (5ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 164cm (5ft 5in).

Level Change (South Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located immediately beyond the entrance and leading to the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located in the foyer area as you enter.
  • The lift is 15m (16yd 1ft) from the south entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 128cm (4ft 2in).
  • The dimensions of the lift are 148cm x 260cm (4ft 10in x 8ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ward Entrance)

  • This information is for the entrance located on the ground floor of the South corridor.
  • There is level access into the venue.
  • Level access is via lift.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 166cm (5ft 5in) wide.

Outside Access (Teenage Cancer Trust)

  • This information is for the entrance located at the rear of the Hogarth Ward.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 168cm (5ft 6in) wide.

Outside Access (Balcony)

  • This information is for the entrance located at the rear of the unit.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 95cm (3ft 1in).

Level Change (Balcony)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located immediately after the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception

  • The desk/counter is 4m (4yd 1ft) from the Teenage Cancer Trust Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk/counter.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Chestnut Suite.
  • The area / room / bay is 18m (20yd) from the ward entrance .
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 134cm (4ft 5in) wide.
  • The type of flooring is wood.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television and internet.
  • These services are chargeable.
  • There is not an accessible toilet for visitors to use on the ward.
  • There is not an accessible toilet for visitors to use outside the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.

Washroom (Chestnut Suite)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is approximately 18m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 220cm x 225cm (7ft 3in x 7ft 5in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 79cm.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 120cm.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The cistern is not close coupled and no back rest is provided.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The washroom surveyed is approximately 35m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 154cm x 275cm (5ft 1in x 9ft).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 120cm.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The cistern is close coupled and can act as a back rest.
    • There are dropdown rails on both sides of the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip down/tip up seat for the shower.
    • The height of the flip down/tip up or fixed seat is 50cm (1ft 8in).
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is poor.
    • Lighting levels are medium.

Additional Info Health

  • Disability awareness training is available for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.
  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.
  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.
  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.
  • Punjabi, Hindi and Urdu are the core languages covered.
  • Also covered are :
  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
  • In core languages the Agency guarantees an interpreter within two hours.
  • Other languages are also offered - please contact the Agency for advice.
  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.
  • They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
  • Switchboard staff are Type Talk aware.
  • A textphone is available in the Outpatients Department.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are not available at the hospital.
  • Children are generally welcomed in most departments but should be accompanied by an adult.

Additional Info

  • Disability awareness training is available for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.
  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.
  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.
  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.
  • Punjabi, Hindi and Urdu are the core languages covered.
  • Also covered are :
  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
  • In core languages the Agency guarantees an interpreter within two hours.
  • Other languages are also offered - please contact the Agency for advice.
  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.
  • They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
  • The assistance dog spending area is located to the left of the Trust HQ building. Please click here to view the site map
  • Switchboard staff are Type Talk aware.
  • A textphone is available in the Outpatients Department.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are not available at the hospital.
  • Children are generally welcomed in most departments but should be accompanied by an adult.