Skip to main content

Valebrook House

Nottingham University Hospitals NHS Trust, City Hospital Campus, Hucknall Road, Nottingham, NG5 1PB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include Adult Social Care and Health Department.
  • Comments View
    • Valebrook House can be accessed from South Road or Valebrook Road.
    • The accessible entrance is accessed from Valebrook Road.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Sherwood.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bulwell.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 330cm x 590cm (10ft 10in x 19ft 4in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
    • The furthest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.

Level Change (Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 100cm (3ft 3in).

Reception

  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is not generally staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are varied.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Disability awareness training is available for staff.
  • The most commonly used documents can be produced in different formats on request.
  • Different formats may include Braille, large print, different languages, voice recognition CD and audio.
  • Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.
  • Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.
  • An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.
  • Punjabi, Hindi and Urdu are the core languages covered.
  • Also covered are :
  • Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.
  • In core languages the Agency guarantees an interpreter within two hours.
  • Other languages are also offered - please contact the Agency for advice.
  • The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.
  • They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.
  • Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.
  • The assistance dog spending area is located to the left of the Trust HQ building. Please click here to view the site map
  • Switchboard staff are Type Talk aware.
  • A textphone is available in the Outpatients Department.
  • Help with luggage is available for inpatients.
  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is no charge for mobility aids.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is not a mobility scooter charging point at the hospital.
  • Portable hearing loop systems are not available at the hospital.
  • Children are generally welcomed in most departments but should be accompanied by an adult.