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WRVS Coffee Shop - Physiotherapy

Nottingham City Hospital, Red Zone, Nottingham University Hospitals NHS Trust, Hucknall Road, Nottingham, NG5 1PB

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Access Guide

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Introduction

  • WRVS Coffee Shop is located in the Red Zone, off the Physiotherapy Corridor, P1 area.

Getting To The Hospital

  • By Road View
    • Nottingham City Hospital is located in the North of the city.
      From the M1 leave at Junction 26 to take the A610 towards the city centre.
      Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout.
    • There are several open air car parks situated around the site.
      Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are several bus services run by Nottingham City Transport that stop at the site.
      There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC.
    • There is an onsite bus stop.
    • There are bus stops located off Hucknell and Valley Road.
    • The bus stops are sheltered, and the majority have fixed seating.
    • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
      There are road crossings, which have dropped kerbs, with most having tactile paving.
  • By Train View
    • Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
      Nottingham Station is approximately 4 miles or 6.4km from the hospital.
      Services which stop at the station are Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is not a tram stop on site, however you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.

Hospital Parking (Physiotherapy Entrance - Blue Badge Holders Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located off North Road, outside the Physiotherapy Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 490cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Physiotherapy Entrance.

Outside Access (Physiotherapy Entrance)

  • Entrance Details View
    • This information is for the entrance located in the Red Zone, to the West of the hospital, P1 area.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
  • Ramp/Slope Details View
    • The ramp/slope is located between the entrance doors.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a mask dispenser on the right as you enter through the first set of entrance doors.

Opening Times

  • Monday 09:00 - 16:00.
  • Tuesday 09:00 - 16:00.
  • Wednesday 09:00 - 16:00.
  • Thursday 09:00 - 16:00.
  • Friday 09:00 - 13:00.

Outside Access (Physiotherapy Unit Entrance)

  • This information is for the entrance located in the Red Zone, along the Physiotherapy Corridor, P1 area.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 220cm (7ft 3in).

Counter

  • The counter is 16m (17yd) from the unit entrance .
  • There is level access to the counter from the entrance.
  • The height of the counter is medium.
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are bright.

Eating and Drinking

  • The following information is for the refectory.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is approximately 12m (13yd 4in) from the physiotherapy unit entrance.
  • The distance between the floor and the lowest table is 38cm (1ft 3in).
  • The distance between the floor and the highest table is 62cm (2ft).
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of food served here is snacks.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is located at the rear of the unit.
    • This accessible toilet is approximately 20m (21yd 2ft) from the physiotherapy unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a male only toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The door is heavy.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 160cm x 165cm (5ft 3in x 5ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is no dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 107cm (3ft 6in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

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