You are on Getting To The Hospital (Queen's Medical Centre). Skip to the next section.

Getting To The Hospital (Queen's Medical Centre)

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of Nottingham.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There are Medilink services that run to and from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are 4 onsite bus stops that serve different parts of the hospital site.
  • The bus stops are sheltered, with the majority of them having fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the Queen's Medical Centre.
    Services which stop at the station include; Cross Country, East Midlands, and Northern Rail.
• By Tram View
  • There is a tram stop on site at Queens Medical Centre.
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Queen's Medical Centre). Skip to the next section.

Getting Help and Assistance (Queen's Medical Centre)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor to the right of reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact service for those who are Deaf/Deafened/Hard of Hearing 07812 270 003.

You are on Hospital Parking (Main Accessible Parking). Skip to the next section.

Hospital Parking (Main Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located on the west side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 234cm x 472cm (7ft 8in x 15ft 6in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the Emergency Care Centre Entrance.

You are on Hospital Parking (Car Park 1). Skip to the next section.

Hospital Parking (Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on the west side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located by the exit to the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 63m (68yd 2ft) from the East Block Entrance.

You are on Hospital Parking (Standard Drop-off Points). Skip to the next section.

Hospital Parking (Standard Drop-off Points)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located on the road outside the Children's Emergency Department.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Children's Emergency Department.

You are on Outside Access (Urgent and Emergency Care Centre Entrance). Skip to the next section.

Outside Access (Urgent and Emergency Care Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located below the main hospital entrance opposite the main hospital car park.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 119cm (3ft 11in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 119cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 119cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located immediately before the entrance door.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Opening Times (Adult Emergency Department). Skip to the next section.

Opening Times (Adult Emergency Department)

• The venue is open 24hrs.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located ahead as you enter.
  • The reception point is approximately 13m (14yd 8in) from the Urgent and Emergency Care Centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 24/05/2023.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Reception (Urgent Treatment Unit). Skip to the next section.

Reception (Urgent Treatment Unit)

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• Reception View
  • The reception point is located on the far left after entering the department.
  • The reception point is approximately 22m (24yd 2in) from the Urgent and Emergency Care Centre entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Department / Service (Adult Emergency Department). Skip to the next section.

Department / Service (Adult Emergency Department)

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• Department / Service Access View
  • Adult Emergency Department is located in the West Block located under the area of the main hospital entrance.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, sub receptions, sub waiting areas, treatment rooms, accessible toilet facilities for everyone and standard toilet facilities.
  • There are 54 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Waiting Room / Area (Children's Waiting Area). Skip to the next section.

Waiting Room / Area (Children's Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 37m from the Urgent and Emergency Care Centre entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 127cm (4ft 2in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Early Assessment 3). Skip to the next section.

Consultation / Treatment Room (Early Assessment 3)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Early Assessment 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Treatment 1 and 2 - Triage). Skip to the next section.

Consultation / Treatment Room (Treatment 1 and 2 - Triage)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment 1 and 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) may be difficult to open.
• The width of the door opening is 82cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Room 11). Skip to the next section.

Consultation / Treatment Room (Room 11)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 11.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.

You are on Consultation / Treatment Room (Room 17). Skip to the next section.

Consultation / Treatment Room (Room 17)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 17.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Bay 8). Skip to the next section.

Consultation / Treatment Room (Bay 8)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bay 8.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Room / Area (Majors Unit). Skip to the next section.

Room / Area (Majors Unit)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Majors Unit.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • There are 31 curtained treatment bays around the periphery of this area.
  • This area was extremely busy and no photographs of the area or the bays could be taken.

You are on Waiting Room / Area (ED Ambulatory). Skip to the next section.

Waiting Room / Area (ED Ambulatory)

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the ED Ambulatory Room entrance.
• There is level access into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 46cm.
• The surface height of the highest table is 46cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Room / Area (ED Ambulatory). Skip to the next section.

Room / Area (ED Ambulatory)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; ED Ambulatory.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 115cm (3ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is not a chair.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • There is a long nurses station in the middle of the room which could not be photographed. This is 95cm high.

You are on Consultation / Treatment Room (ED Ambulatory - Room 5). Skip to the next section.

Consultation / Treatment Room (ED Ambulatory - Room 5)

• There is / are 10 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ED Ambulatory - Room 5.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (ED Ambulatory - Bay 11). Skip to the next section.

Consultation / Treatment Room (ED Ambulatory - Bay 11)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ED Ambulatory - Bay 11.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (ED Ambulatory - Treatment Room 1). Skip to the next section.

Consultation / Treatment Room (ED Ambulatory - Treatment Room 1)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ED Ambulatory - Treatment Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Entrance (James Camamile Suite). Skip to the next section.

Entrance (James Camamile Suite)

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• Entrance Details View
  • This information is for the entrance located on A floor in the Adult Emergency department.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 75cm.
• Comments View
  • The corridor immediately after the entrance door is 99cm wide.

You are on Day Room / Lounge Area (James Camamile Suite - Relatives Room 3). Skip to the next section.

Day Room / Lounge Area (James Camamile Suite - Relatives Room 3)

• There is a day room/lounge area.
• The day room/lounge area is approximately 108m from the Urgent and Emergency Care Centre entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 52cm (1ft 8in).
• The distance between the floor and the highest table is 53cm (1ft 9in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Day Room / Lounge Area (James Camamile Suite - Lily of the Valley Suite). Skip to the next section.

Day Room / Lounge Area (James Camamile Suite - Lily of the Valley Suite)

• There is a day room/lounge area.
• The day room/lounge area is approximately 125m from the Urgent and Emergency Care Centre entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 53cm (1ft 9in).
• The distance between the floor and the highest table is 53cm (1ft 9in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Reception - No Transfer Space). Skip to the next section.

Accessible Toilet(s) (Reception - No Transfer Space)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left after entering the Adult Emergency Department.
  • This accessible toilet is approximately 11m from the Urgent and Emergency Care Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and Makaton signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 137cm x 317cm (4ft 6in x 10ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 131cm from floor level.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 96cm (3ft 2in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.
• Comments View
  • This toilet is also used as a standard toilet.

You are on Accessible Toilet(s) (Reception - No Transfer Space With Baby Change). Skip to the next section.

Accessible Toilet(s) (Reception - No Transfer Space With Baby Change)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left after entering the department.
  • This accessible toilet is approximately 9m from the Urgent and Emergency Care Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and Makaton signage on or near the toilet door.
  • The contrast between the external door and wall is fair.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 137cm x 318cm (4ft 6in x 10ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 94cm (3ft 1in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 62cm.
• Comments View
  • This toilet is also used as a standard toilet.

You are on Accessible Toilet(s) (Speciality Bed Wait Corridor - No Transfer Space). Skip to the next section.

Accessible Toilet(s) (Speciality Bed Wait Corridor - No Transfer Space)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the Speciality Bed Wait corridor.
  • This accessible toilet is approximately 68m from the Urgent and Emergency Care Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and Makaton signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 78cm (2ft 7in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 94cm x 218cm (3ft 1in x 7ft 2in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is no dropdown rail.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 109cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 124cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (First Contact Trolleys Corridor- Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (First Contact Trolleys Corridor- Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the First Contact Trolleys corridor.
  • This accessible toilet is approximately 89m from the Urgent and Emergency Care Centre entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text, Makaton and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 209cm x 230cm (6ft 10in x 7ft 7in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 144cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 96cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 113cm (3ft 8in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 71cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 107cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 109cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is fair.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the First Contact Trolleys corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 92m from the Urgent and Emergency Care Centre entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 75cm.
  • The wash basin(s) tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The shared toilet is located in the James Camamile Suite.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 108m from the Urgent and Emergency Care Centre entrance.
  • There is Braille, pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 77cm.
  • The wash basin(s) tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located to the right of the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities (Queen's Medical Centre). Skip to the next section.

Location of Toilet/Changing Facilities (Queen's Medical Centre)

• Changing Places facilities are located in Central Block just off the corridor to West Block.
• Accessible toilet facilities are located in West Block on B floor and E floor. in Central Block just off the corridor to West Block. in Central Block just off the corridor to East Block. in East Block on A, D, and E floors in the Eye, Ear Nose and Throat Centre on floors B and C.
• Male standard toilet facilities are located in West Block along the corridors of floors C, D, E, and F in Central Block just off the corridor to West Block in East block on B, C, D, and E floors in South Block on Floor A In the Eye, Ear Nose and Throat Centre on floors A and B.
• Shared standard toilet facilities are located in West Block on floors B and D in East block on A, C, D, and E floors In South Block on A, B, C and D floors.
• Female standard toilet facilities are located in West Block along the corridors of floors C, D, E, and F in Central Block just off the corridor to West Block in Central block, on the corridor to East Block in East block on B, C, D, and E floors in South Block on Floor A in the Eye, Ear Nose and Throat Centre on floors A and B.
• Parent and baby changing facilities are located in West Block on B floor in Central Block just off the corridor to West Block.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Queen's Medical Centre Building Guide link (new tab) - click here.
• Queen's Medical Centre Parking Guide link (new tab) - click here.
• Queen's Medical Centre Toilet Guide link (new tab) - click here.