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Children's Clinic East

Nottingham University Hospitals NHS Trust, Queen’s Medical Centre Campus, Derby Road, Nottingham, NG7 2UH

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Access Guide

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Introduction

  • Comments View
    • Children's Clinic East is located on B floor of East Block.

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the southwest side of the city. From the M1 leave at junction 25 to take the A52 Brian Clough Way towards the city centre. At the roundabout go straight across and the entrance to the hospital will be on you right.
    • There are several open air car parks situated around the site. Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are varies bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medibus that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, and the majority have fixed seating. There is room for a wheelchair in the bus shelter.
    • The route from the bus stops to the hospital buildings are by tarmac paths, some of which are uneven. There are road crossings, which have dropped kerbs, and most have tactile paving. The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2.5 miles from the site. Services which stop at the station as Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre). Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre. The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor in the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is PALS@nuh.nhs.uk.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Main Entrance Car Park)

Outside Access (Main Entrance)

Outside Access (Children's Clinic East Entrance)

  • This information is for the entrance located on B floor of East Block.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open away from you (push).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 160cm (5ft 3in) wide.

Reception (Clinic Reception)

  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.

Reception (Nurses Desk)

  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music/noise.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are varied.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 7m (7yd 1ft) from the clinic entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room

  • There are 10 consultation/treatment rooms available.
  • The room surveyed was Room 10.
  • The consultation / treatment room is 20m (21yd 2ft) from the clinic entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 82cm (2ft 8in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are no chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located behind reception.
    • The shared toilet(s) is/are approximately 12m (13yd 4in) from the clinic entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the baby change room next to the standard toilet.
    • The height of the baby change table once extended is 66cm (2ft 2in).
    • Inside the venue, there is level access to the baby change facility.