You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in February 2021.
• Unless the Trust have asked you to come into the hospital to see your clinician in person, all outpatient appointments are being replaced by telephone or video consultations.
• Car parking charges have resumed for patients and visitors, effective from 11th January.
• There have been no changes to the access to the hospitals.
• Hand sanitising stations are available throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.
• You will now need to wear a surgical face mask at all times inside the hospitals.
• For more information about the measures in place for Covid-19 please click here (new tab) .
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• Related link East Block.
• Http://www.disabledgo.info/AccessGuide.asp?VenueID=219375&TownID=2167
• Related link Main Entrance and Central Area.
• Http://www.disabledgo.info/AccessGuide.asp?VenueID=219392&TownID=2167
• Related link Main Patient and Visitor Car Park.
• Http://www.disabledgo.info/AccessGuide.asp?VenueID=219374&TownID=2167

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• Comments View
  • The Neonatal Intensive Care Unit is located on B floor of East Block.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Parking (Main Entrance Car Park). Skip to the next section.

Parking (Main Entrance Car Park)

• The venue does have its own car park.
• Parking is not free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
• The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
• The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does have a height restriction barrier.
• The maximum height is 280cm (9ft 2in).
• There is a designated drop off point.
• The drop off point is located outside the main entrance, in the car park.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • Please click here for parking charge information (link opens in new tab)..

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the hospital.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 156cm (5ft 1in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
• Comments View
  • The main entrance gives access to B floor of the hospital via the Central Area.
  • It is possible to access all areas of the hospital via the main entrance.

You are on Outside Access (Unit Entrance). Skip to the next section.

Outside Access (Unit Entrance)

• This information is for the entrance located on B floor of East Block.
• There is level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 148cm (4ft 10in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 1m (3ft 3in) from the ward entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Route finding signage is not available.
• The type of flooring in walkways and corridors is vinyl.
• The lighting levels are bright.

You are on Waiting Room / Area (Parents Information Room and Waiting Area). Skip to the next section.

Waiting Room / Area (Parents Information Room and Waiting Area)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a television.
• Vending machines are not available.
• There is a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Ward. Skip to the next section.

Ward

• There is level access to the ward.
• There are 5 bays available.
• The area / room / bay surveyed was Bay 4.
• There are doors to the bay / side room.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 130cm (4ft 3in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre between beds.
• There is not an accessible toilet for visitors to use on the ward.
• There is not an accessible toilet for visitors to use outside the ward.
• There is not a standard toilet for visitors to use on the ward.
• There is not a standard toilet for visitors to use outside the ward.
• There is not a bathroom on the ward.
• There is not a bathroom outside the ward.
• Lighting levels are adjustable.
• A flashing alarm is not available.
• A vibrating alarm is not available.

You are on Room (Parents Bedrooms). Skip to the next section.

Room (Parents Bedrooms)

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• General Information View
  • There are 2 rooms in total.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Assistance dogs are not welcome to stay with guests in rooms.
• Comments View
  • These standard bedrooms are accessed by doors with an opening width of 72cm.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are standard level access shower facilities available.
• The showers are located in the parent bedroom ensuites.
• There is level access to the services from the shower facilities.

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• Comments View
  • The shower cubicles are accessed by a medium step.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of the city.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There is a Medilink service that runs from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are bus stops located off Derby Road and West Road.
  • The bus stops are sheltered, with the majority of them have fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with have dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the site.
    Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
• By Tram View
  • There is a tram stop on site (Queens Medical Centre).
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing 07812 270 003.