You are on Getting To The Hospital (Queen's Medical Centre). Skip to the next section.

Getting To The Hospital (Queen's Medical Centre)

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of Nottingham.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There are Medilink services that run to and from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are 4 onsite bus stops that serve different parts of the hospital site.
  • The bus stops are sheltered, with the majority of them having fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the Queen's Medical Centre.
    Services which stop at the station include; Cross Country, East Midlands, and Northern Rail.
• By Tram View
  • There is a tram stop on site at Queens Medical Centre.
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Queen's Medical Centre). Skip to the next section.

Getting Help and Assistance (Queen's Medical Centre)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor to the right of reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact service for those who are Deaf/Deafened/Hard of Hearing 07812 270 003.

You are on Hospital Parking (Main Accessible Parking). Skip to the next section.

Hospital Parking (Main Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located on the west side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 234cm x 472cm (7ft 8in x 15ft 6in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the Emergency Care Centre Entrance.

You are on Hospital Parking (Car Park 1). Skip to the next section.

Hospital Parking (Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on the west side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located by the exit to the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 63m (68yd 2ft) from the East Block Entrance.

You are on Hospital Parking (Main Entrance Drop-off point). Skip to the next section.

Hospital Parking (Main Entrance Drop-off point)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main entrance.
  • There is not a dropped kerb from the drop-off point.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Main Entrance.
• Comments View
  • This drop off point can only be used for a maximum of 20 minutes.
  • The drop off point is only the middle bays of this parking area.
  • Bays surrounding the central bays are for emergency vehicles only.

You are on Getting To (Ultrasound Department). Skip to the next section.

Getting To (Ultrasound Department)

• The Ultrasound Department is/are located on B Floor of West Block, along the main hospital corridor.
• Access to the Ultrasound Department is via the main hospital entrance.
• Enter the hospital via the main entrance and turn right.
  Continue along the corridor through two sets of open double doors and the Ultrasound Department is located on the left.
• There is step free access to the Ultrasound Department.
• The Ultrasound Department is approximately 52m from the main hospital entrance.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 126cm (4ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 113cm (3ft 8in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 156cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 158cm.

You are on Department / Service (Ultrasound Department). Skip to the next section.

Department / Service (Ultrasound Department)

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• Department / Service Access View
  • The Ultrasound department is located on B Floor, along the main West Block corridor.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 102cm (3ft 4in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms and accessible toilet facilities for everyone.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located along the main hospital corridor.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead as you enter the department.
  • The reception point is approximately 3m (3yd 10in) from the Ultrasound department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.
• Comments View
  • There is a lower section at the reception desk but this is also at a medium height.

You are on Waiting Room / Area (Inpatient Recovery Area). Skip to the next section.

Waiting Room / Area (Inpatient Recovery Area)

• There is a waiting room / area.
• The waiting room / area is approximately 18m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Outpatient Scanning). Skip to the next section.

Consultation / Treatment Room (Outpatient Scanning)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room 4.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

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• Comments View
  • There are 3 outpatient scanning rooms and 2 inpatient scanning rooms.

You are on Accessible Toilet(s) (Outpatients - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Outpatients - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the rear of the reception waiting area.
  • This accessible toilet is approximately 18m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 94cm (3ft 1in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 173cm x 247cm (5ft 8in x 8ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 136cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Inpatients - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Inpatients - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left of the inpatients recovery area.
  • This accessible toilet is approximately 12m from the reception waiting area.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 94cm (3ft 1in).
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 173cm x 249cm (5ft 8in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 132cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 102cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 103cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Comments View
  • The door when opened inwards gets stuck on the floor and only has an opening of 58cm.

You are on Location of Toilet/Changing Facilities (Queen's Medical Centre). Skip to the next section.

Location of Toilet/Changing Facilities (Queen's Medical Centre)

• Changing Places facilities are located in Central Block just off the corridor to West Block.
• Accessible toilet facilities are located in West Block on B floor and E floor. in Central Block just off the corridor to West Block. in Central Block just off the corridor to East Block. in East Block on A, D, and E floors in the Eye, Ear Nose and Throat Centre on floors B and C.
• Male standard toilet facilities are located in West Block along the corridors of floors C, D, E, and F in Central Block just off the corridor to West Block in East block on B, C, D, and E floors in South Block on Floor A In the Eye, Ear Nose and Throat Centre on floors A and B.
• Shared standard toilet facilities are located in West Block on floors B and D in East block on A, C, D, and E floors In South Block on A, B, C and D floors.
• Female standard toilet facilities are located in West Block along the corridors of floors C, D, E, and F in Central Block just off the corridor to West Block in Central block, on the corridor to East Block in East block on B, C, D, and E floors in South Block on Floor A in the Eye, Ear Nose and Throat Centre on floors A and B.
• Parent and baby changing facilities are located in West Block on B floor in Central Block just off the corridor to West Block.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Queen’s Medical Centre Building Guide link (new tab) - click here.
• Queen’s Medical Centre Parking Guide link (new tab) - click here.
• Queen’s Medical Centre Entrances Guide link (new tab) - click here.
• Queen's Medical Centre Getting Around Guide link (new tab) - click here.
• Queen's Medical Centre Toilet Guide link (new tab) - click here.