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Ward F20

Queen’s Medical Centre, Nottingham University Hospitals NHS Trust, Derby Road, Nottingham, NG7 2UH

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Access Guide

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COVID-19 Information

Introduction

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the Southwest side of the city.
      From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
      At the roundabout go straight across and the entrance to the hospital will be on the right.
    • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are various bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medilink service that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, with the majority of them have fixed seating.
      There is space for a wheelchair user in the bus shelters.
    • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
      There are road crossings with have dropped kerbs, most of which have tactile paving.
      The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2 miles from the site.
      Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre).
      Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
      The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located in the PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Parking (Main Entrance Car Park)

Outside Access (Main Entrance)

Other Floors (West Block)

  • Steps View
    • The floors which are accessible by stairs are A-B-C-D-E-F.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (West Block)

Outside Access (Ward F20 Entrance)

  • This information is for the entrance located on F floor of West Block.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).

Reception

  • The desk is 6m (19ft 8in) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 4 bays available.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Tango Bay.
  • The area / room / bay is 20m (22yd) from the ward entrance .
  • There are not doors to the bay / side room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook.
  • There is an accessible toilet for visitors to use on the ward.
  • There is not a standard toilet for visitors to use on the ward.
  • There is not a standard toilet for visitors to use outside the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Opening Times View
    • Monday 14:30 - 20:30.
    • Tuesday 14:30 - 20:30.
    • Wednesday 14:30 - 20:30.
    • Thursday 14:30 - 20:30.
    • Friday 14:30 - 20:30.
    • Saturday 14:30 - 20:30.
    • Sunday 14:30 - 20:30.

Washroom

  • Washroom Details View
    • The accessible washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The accessible washroom surveyed is approximately 14m from the ward entrance.
    • There is step free access to the accessible washroom surveyed once inside the ward.
    • This is a shared accessible washroom.
    • The accessible washroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible washroom door.
    • The accessible washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a sliding bolt.
    • The door(s) is/are light to open.
    • The width of the door opening is 82cm (2ft 8in).
    • The dimensions of the accessible washroom are 230cm x 360cm (7ft 7in x 11ft 10in).
    • The accessible washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook in the accessible washroom.
    • There is a mirror.
    • There is a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 76cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • Disposal facilities are available.
    • The accessible washroom has a non-slip floor.
    • The cistern is close coupled and can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external accessible washroom door and wall is good.
    • The colour contrast between the internal accessible washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is fair.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is fair.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the accessible washroom floor and walls is good.
    • Lighting levels are bright.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located on the left as you enter the ward.
    • This accessible toilet is 10m (10yd 2ft) from the ward entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The door weight is light.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Washroom

  • Washroom Details View
    • The washroom surveyed has a height adjustable bath and a wash basin.
    • The washroom surveyed is approximately 16m from the ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is an emergency pull cord alarm.
    • There is a wash basin.
    • There is a soap dispenser.
    • There is a towel dispenser.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Bath Details View
    • The bath is height adjustable.
    • There is a shower over/for the bath.
  • Colour Contrast and Lighting View
    • Lighting levels are low.

Standard Toilet(s)