Access Guide
Overview
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About
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- The museum is a Grade II listed Georgian house with stables and a converted hayloft.
- Facilities available in the venue include: permanent and temporary exhibitions, café and gift shop, courtyard, gardens and venue hire.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a public car park nearby.
- The name of the nearest car park is East Street Car Park.
- View information on East Street Car Park (opens new tab) .
- The nearest train station is Ilkeston.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main entrance, the courtyard from the main building, the corridor leading to the exhibitions on the ground floor and the corridor leading to the exhibitions on the first floor.
- The following areas have stepped access: the first floor of the Museum, the Hayloft and the courtyard (if entering from the side gate).
- Access throughout may include uneven surfaces, manual doors, narrow walkways and narrow openings.
- The first floor in the Museum and the Hayloft can be accessed via stairs.
- The first floor in the Hayloft can also be accessed by a platform lift.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- Additional equipment which can be borrowed or hired includes: sensory packs and ear defenders.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Vulnerable Adults and Children Training, Safeguarding, First Aid, Fire Safety.
Parking
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Car Park
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- The car park is located in front of the Museum.
- The car park is open air/surface.
- The car park surface consists of tarmac and unsurfaced areas.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay has faded markings.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 420cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 40m from the main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope and uneven surfaces.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Public Car Parks
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- There is a public car park located across the road from the Museum on East Street.
- The name of the car park is East Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
- https://www.erewash.gov.uk/your-borough/directory-car-parks/east-street-car-park.
Access Point for the Main Entrance
- This access point is located to the far end of the car park.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- There is step-free access via a very easy slope.
- The slope has a slight gradient.
- There are double manual gates.
- The locked gate can be opened on request.
- The gates open away from you.
- The width of the opening is 120cm.
- The gates have a low visual contrast.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Main Entrance
- This entrance is located to the right hand side, after entering the gate.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located immediately to the left, as you enter.
- There is step-free level access to reception.
- The height of the reception desk is 115cm.
- There is a lowered section at the desk.
- The height of the lowered section is 77cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the main entrance, the courtyard from the main building, the corridor leading to the exhibitions on the ground floor and the corridor leading to the exhibitions on the first floor.
- The following areas have stepped access: the first floor of the Museum, the Hayloft and the courtyard (if entering from the side gate).
- Access throughout may include uneven surfaces, manual doors, narrow walkways and narrow openings.
- Some flooring is shiny and patterned.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels are adjustable in some areas.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is background noise in this area which varies depending on the function/event .
- Seating available on this floor includes: chairs without armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The shop can be accessed directly through the open doorway opposite the reception desk or via the cafe.
- The doorway is 80cm wide and has a small lip at the threshold.
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Payment Counter
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- Payment for goods can be made at the reception desk or in the cafe.
Dalby House Cafe
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Location and Access
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- The cafe is located on the right hand side, as you enter the Museum.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 80cm.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the left hand side, as you enter the cafe.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Exhibition Space (Ground Floor)
- All exhibits are indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the corridor leading to some of the the exhibitions.
- Access throughout may include uneven surfaces, manual doors and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
Stairs to the First Floor
- The stairs surveyed are located to the left hand side, after the reception desk.
- The ground floor and first floor can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Exhibition Space (First Floor)
- All exhibits are indoors.
- There is step-free level access throughout the majority of areas.
- Access throughout may include uneven surfaces, manual doors and narrow walkways.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
The Gardens
- The following is available in this area: a grassed play area and gardens.
- Outdoor areas consist of concrete or tarmac, block paving and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the far end of the garden and some seating areas.
- The following areas have stepped access: the grassed play area and some of the benches.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
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Playground
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- The following play experiences are available: climbing.
The Courtyard
- The following is available in this area: a playground with play equipment and gardens.
- Additional facilities in this area include: a giant connect 4 game and a giant chessboard.
- Outdoor areas consist of block paving.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the courtyard from the main building.
- There are seats situated along the paths for people to rest.
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Playground
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- The following play experiences are available: social play.
Toilet with Adaptations - The Hayloft - Right Hand Transfer
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Location and Access
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- The toilet surveyed is located on the ground floor of the Hayloft, to the left hand side as you enter.
- The distance from the main building is 20m.
- The most accessible route to the toilet has a steep ramp or slope and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 140cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 88cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 108cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 114cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
The Hayloft - Platform Lift
- The lift surveyed is located to the right hand side, after entering the Hayloft.
- This lift is a platform lift.
- The distance from the main building is 20m.
- The most accessible route to the lift has step-free level access, a steep ramp or slope and manual doors.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 95cm (width) x 148cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: an audible announcer.
- Lighting levels were low at the time of the survey.
The Hayloft - Stairs
- The stairs surveyed are located straight ahead and to the right, after entering the Hayloft.
- The ground floor and first floor can be accessed by these stairs.
- There are 10 steps between floors.
- The steps have faded markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
The Hayloft - Room
- The room is located on the first floor of the Hayloft building.
- The distance from the main building is 24m.
- The most accessible route to the room has step-free level access, a platform lift, a steep ramp or slope and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Additional facilities/services include: a flashing fire alarm, a television with subtitles and a wash basin.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
Access Point for the Stables
- This access point is located to the right hand side of the car park.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There are double manual gates.
- The locked gate can be opened on request.
- The gates open away from you.
- The width of the opening is 120cm.
- The gates have a low visual contrast.
- There is step-free level access as you enter.
The Stables
- The room is located through the gates on the right hand of the car park.
- The distance from the Blue Badge bay is 15m.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens towards you.
- The width of the opening is 110cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs without armrests.
- There is a lip at the door threshold and the ground is uneven in The Stables.
