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Access Guide

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Overview

  • About View
    • The museum is a Grade II listed Georgian house with stables and a converted hayloft.
    • Facilities available in the venue include: permanent and temporary exhibitions, café and gift shop, courtyard, gardens and venue hire.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the main entrance, the courtyard from the main building, the corridor leading to the exhibitions on the ground floor and the corridor leading to the exhibitions on the first floor.
    • The following areas have stepped access: the first floor of the Museum, the Hayloft and the courtyard (if entering from the side gate).
    • Access throughout may include uneven surfaces, manual doors, narrow walkways and narrow openings.
    • The first floor in the Museum and the Hayloft can be accessed via stairs.
    • The first floor in the Hayloft can also be accessed by a platform lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • Additional equipment which can be borrowed or hired includes: sensory packs and ear defenders.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Vulnerable Adults and Children Training, Safeguarding, First Aid, Fire Safety.

Parking

  • Car Park View
    • The car park is located in front of the Museum.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and unsurfaced areas.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay has faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 420cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 40m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Public Car Parks View
    • There is a public car park located across the road from the Museum on East Street.
    • The name of the car park is East Street Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • https://www.erewash.gov.uk/your-borough/directory-car-parks/east-street-car-park.

Access Point for the Main Entrance

  • This access point is located to the far end of the car park.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • There is step-free access via a very easy slope.
  • The slope has a slight gradient.
  • There are double manual gates.
  • The locked gate can be opened on request.
  • The gates open away from you.
  • The width of the opening is 120cm.
  • The gates have a low visual contrast.
  • There is step-free access via slope as you enter.
  • The slope has a slight gradient.

Main Entrance

  • This entrance is located to the right hand side, after entering the gate.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient with resting areas.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 96cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately to the left, as you enter.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 77cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area which varies depending on the function/event.
  • The flooring is patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the main entrance, the courtyard from the main building, the corridor leading to the exhibitions on the ground floor and the corridor leading to the exhibitions on the first floor.
  • The following areas have stepped access: the first floor of the Museum, the Hayloft and the courtyard (if entering from the side gate).
  • Access throughout may include uneven surfaces, manual doors, narrow walkways and narrow openings.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and benches.
  • Lighting levels are adjustable in some areas.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • Some flooring is shiny and patterned.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • There is background noise in this area which varies depending on the function/event .
    • Seating available on this floor includes: chairs without armrests.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The shop can be accessed directly through the open doorway opposite the reception desk or via the cafe.
    • The doorway is 80cm wide and has a small lip at the threshold.
  • Payment Counter View
    • Payment for goods can be made at the reception desk or in the cafe.

Dalby House Cafe

  • Location and Access View
    • The cafe is located on the right hand side, as you enter the Museum.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a low visual contrast.
    • The door opens away from you.
    • The width of the opening is 80cm.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the left hand side, as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Exhibition Space (Ground Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the corridor leading to some of the the exhibitions.
  • Access throughout may include uneven surfaces, manual doors and narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display information includes: pictorial and information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.

Stairs to the First Floor

  • The stairs surveyed are located to the left hand side, after the reception desk.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Exhibition Space (First Floor)

  • All exhibits are indoors.
  • There is step-free level access throughout the majority of areas.
  • Access throughout may include uneven surfaces, manual doors and narrow walkways.
  • The walls and floor visual contrast varies between low and high.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Display information includes: pictorial and information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.

The Gardens

  • The following is available in this area: a grassed play area and gardens.
  • Outdoor areas consist of concrete or tarmac, block paving and compact earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: the far end of the garden and some seating areas.
  • The following areas have stepped access: the grassed play area and some of the benches.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

The Courtyard

  • The following is available in this area: a playground with play equipment and gardens.
  • Additional facilities in this area include: a giant connect 4 game and a giant chessboard.
  • Outdoor areas consist of block paving.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: access to the courtyard from the main building.
  • There are seats situated along the paths for people to rest.

Toilet with Adaptations - The Hayloft - Right Hand Transfer

  • Location and Access View
    • The toilet surveyed is located on the ground floor of the Hayloft, to the left hand side as you enter.
    • The distance from the main building is 20m.
    • The most accessible route to the toilet has a steep ramp or slope and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 102cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 114cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

The Hayloft - Platform Lift

  • The lift surveyed is located to the right hand side, after entering the Hayloft.
  • This lift is a platform lift.
  • The distance from the main building is 20m.
  • The most accessible route to the lift has step-free level access, a steep ramp or slope and manual doors.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 95cm (width) x 148cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: an audible announcer.
  • Lighting levels were low at the time of the survey.

The Hayloft - Stairs

  • The stairs surveyed are located straight ahead and to the right, after entering the Hayloft.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 10 steps between floors.
  • The steps have faded markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

The Hayloft - Room

  • The room is located on the first floor of the Hayloft building.
  • The distance from the main building is 24m.
  • The most accessible route to the room has step-free level access, a platform lift, a steep ramp or slope and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a flashing fire alarm, a television with subtitles and a wash basin.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Access Point for the Stables

  • This access point is located to the right hand side of the car park.
  • The approach to the access point has uneven surfaces.
  • The access point is not clearly signed.
  • There are double manual gates.
  • The locked gate can be opened on request.
  • The gates open away from you.
  • The width of the opening is 120cm.
  • The gates have a low visual contrast.
  • There is step-free level access as you enter.

The Stables

  • The room is located through the gates on the right hand of the car park.
  • The distance from the Blue Badge bay is 15m.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens towards you.
  • The width of the opening is 110cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs without armrests.
  • There is a lip at the door threshold and the ground is uneven in The Stables.