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Access Guide

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Overview

  • About View
    • The National Justice Museum is an independent Grade II* Listed museum, located in the Lace Market area of Nottingham. The museum is housed in a former Victorian courtroom, prison and police station.
    • Facilities available in the venue include: exhibitions, guided tours, venue hire, cafe and shop.
    • There are many floors in the building, some of which are only accessible by steps or stairs.
    • There is a Sensory Map available at reception to show access details to all floors.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the most accessible entrance.
    • The most accessible entrance is via the Courtyard, off High Pavement.
    • There is stepped access at the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the women's cells, the dark cells, the debtor cells, the dungeons and some rooms/prison cells have stepped door thresholds.
    • The following areas have step-free access via slopes or ramps: the gallows, the exercise yard and some of the exhibition areas.
    • Doors are held open along circulation routes.
    • Access throughout may include uneven surfaces, narrow walkways and narrow openings.
    • The first floor (reception level) to the lower ground floor level can be accessed via a standard lift and stairs.
    • There is stepped only access to the dungeons level and dark cells.
    • Much of the exhibition from the ground floor down has uneven surfaces, narrow doorways and low ceilings.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a fixed hearing assistance system.
    • Additional equipment which can be borrowed or hired includes: sensory kit and sensory maps.
    • The alternative formats documents can be provided in include: large print.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Dementia Awareness, Neurodiversity Awareness, Unconscious Bias Training, Safeguarding, First Aid and Fire Safety.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located on the first floor, off the reception area and near the lift at the rear of the building.
    • All toilets with adaptations have a left hand transfer space.
    • Female and male step-free standard toilet facilities are located on the first floor, off the reception area.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations on the first floor, off the reception area.

Accessible Entrance

  • This entrance is located via the Courtyard, off High Pavement.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 121cm.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is step-free level access via lift as you enter.
  • The lift bypasses the steps.

Lift

  • The lift surveyed is located at the rear of the building, near the accessible entrance.
  • The distance from the accessible entrance is 2m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The first floor (reception level) to the lower ground floor level can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 800kg.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 99cm.
    • The internal dimensions of the lift are 135cm (width) x 150cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey.

Getting Around

  • Access View
    • The first floor and the lower ground floor has step-free access via lift.
    • The lower ground floor to the dungeons, dark cells and women's cells has stepped access only.
    • A sensory map of the museum is available at the reception desk, which explains the access to all the floors.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include uneven surfaces, narrow walkways and narrow openings.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests and benches.
    • Lighting levels vary due to the size of the space.
    • The lighting is very low in some areas of the exhibition.

Stairs to the Ground Floor Level

  • The stairs are located towards the rear of the building.
  • The first floor (reception level) and the ground floor level can be accessed by these stairs.
  • There is a handrail on the right going down.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Lift Area - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located opposite the lift on the first floor (reception level).
    • The distance from the reception desk is 28m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 95cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 257cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 87cm (from the side of the toilet pan).
    • There is a pull chain flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 109cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There is a vertical grab rail on the left side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 99cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 109cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 115cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Museum Reception/Gift Shop

  • Location View
    • The reception is located to the right hand side, when entering from the accessible entrance and lift.
    • The distance from the lift is 30m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 123cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 80cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area which varies depending on the time of day.
    • Some flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: benches.

Deli-Cious Chocolate Cafe

  • Location and Access View
    • The cafe is located to the right hand side of the reception and gift shop.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 120cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a high colour contrast.
    • This area has a counter where food and drink can be ordered.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located immediately ahead, upon entering the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus types include: wall-mounted and handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • The flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Reception Area (First Floor) - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located in the corridor off the reception area, to the right of the cafe.
    • The distance from the cafe is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 78cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 189cm (width) x 205cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 138cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 52cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 123cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 88cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

First Floor Exhibitions and Criminal Court

  • The area is indoors.
  • There is step-free level access throughout the majority of areas.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor colour contrast varies between low and high.
  • The following may be experienced here: sudden loud noises, lighting effects and interactive video effects.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Display information includes: tactile, pictorial, audio description, information boards, touchscreens and televisions/screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • Seating available in this area includes: benches and high stools.
  • Furniture available in this area includes: high tables.
  • There are talks with no designated seating for wheelchair users.

Stairs to the Lower Ground Floor Level and Women's Cells

  • The stairs are located towards the rear of the building.
  • The ground floor and lower ground floor can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the right going down.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 22cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were low at the time of the survey.

Ground Floor and Lower Ground Floor Exhibitions - Dark Cells, Women's Cells, Exercise Yard and Gallows

  • The area is indoors.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes or ramps: the gallows and some areas of the exhibition.
  • Some flooring is shiny and patterned.
  • The walls and floor colour contrast varies between low and high.
  • The following may be experienced here: sudden loud noises, lighting effects and interactive video effects.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Display information includes: pictorial, audio description, information boards, touchscreens and televisions/screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: coffee tables.
  • There are shows/talks with no designated seating for wheelchair users.

Stairs to the Debtors' Cells and Dungeons

  • The stairs are located towards the rear of the building, on the lower ground floor.
  • The lower ground floor and the basement/dungeons can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There is a handrail on the left going down.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 22cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels were low at the time of the survey.

Exhibitions - Debtors' Cells and Dungeons

  • The area is indoors.
  • There is not step-free access throughout.
  • The following areas have stepped access: all of this level is accessible by steps only.
  • The following areas have step-free access via slopes: some areas of the exhibition.
  • The walls and floor have a low colour contrast.
  • The following may be experienced here: lighting effects.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.
  • Display information includes: pictorial and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: stools.
  • There are shows/talks with no designated seating for wheelchair users.