Access Guide
Overview
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About
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- The National Justice Museum is an independent Grade II* Listed museum, located in the Lace Market area of Nottingham. The museum is housed in a former Victorian courtroom, prison and police station.
- Facilities available in the venue include: exhibitions, guided tours, venue hire, cafe and shop.
- There are many floors in the building, some of which are only accessible by steps or stairs.
- There is a Sensory Map available at reception to show access details to all floors.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Nottingham Stoney Street.
- View information on Nottingham Stoney Street (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Nottingham.
- The nearest tram stop is Lace Market.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is via the Courtyard, off High Pavement.
- There is stepped access at the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the women's cells, the dark cells, the debtor cells, the dungeons and some rooms/prison cells have stepped door thresholds.
- The following areas have step-free access via slopes or ramps: the gallows, the exercise yard and some of the exhibition areas.
- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- The first floor (reception level) to the lower ground floor level can be accessed via a standard lift and stairs.
- There is stepped only access to the dungeons level and dark cells.
- Much of the exhibition from the ground floor down has uneven surfaces, narrow doorways and low ceilings.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- Additional equipment which can be borrowed or hired includes: sensory kit and sensory maps.
- The alternative formats documents can be provided in include: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Dementia Awareness, Neurodiversity Awareness, Unconscious Bias Training, Safeguarding, First Aid and Fire Safety.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on the first floor, off the reception area and near the lift at the rear of the building.
- All toilets with adaptations have a left hand transfer space.
- Female and male step-free standard toilet facilities are located on the first floor, off the reception area.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations on the first floor, off the reception area.
Accessible Entrance
- This entrance is located via the Courtyard, off High Pavement.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 121cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
Lift
- The lift surveyed is located at the rear of the building, near the accessible entrance.
- The distance from the accessible entrance is 2m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The first floor (reception level) to the lower ground floor level can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 800kg.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 99cm.
- The internal dimensions of the lift are 135cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Getting Around
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Access
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- The first floor and the lower ground floor has step-free access via lift.
- The lower ground floor to the dungeons, dark cells and women's cells has stepped access only.
- A sensory map of the museum is available at the reception desk, which explains the access to all the floors.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
- The lighting is very low in some areas of the exhibition.
Stairs to the Ground Floor Level
- The stairs are located towards the rear of the building.
- The first floor (reception level) and the ground floor level can be accessed by these stairs.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Lift Area - Left Hand Transfer)
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Location
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- The toilet surveyed is located opposite the lift on the first floor (reception level).
- The distance from the reception desk is 28m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 95cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 257cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a pull chain flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 109cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 99cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 109cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 115cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Museum Reception/Gift Shop
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Location
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- The reception is located to the right hand side, when entering from the accessible entrance and lift.
- The distance from the lift is 30m.
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Route
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- The most accessible route to the reception has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 123cm.
- There is a lowered section at the desk.
- The height of the lowered section is 80cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Deli-Cious Chocolate Cafe
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Location and Access
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- The cafe is located to the right hand side of the reception and gift shop.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- The counter is located immediately ahead, upon entering the cafe.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: wall-mounted and handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- The flooring is shiny and patterned.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Reception Area (First Floor) - Left Hand Transfer)
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Location
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- The toilet surveyed is located in the corridor off the reception area, to the right of the cafe.
- The distance from the cafe is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 78cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 189cm (width) x 205cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 138cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 52cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 82cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 123cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 88cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
First Floor Exhibitions and Criminal Court
- The area is indoors.
- There is step-free level access throughout the majority of areas.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- The following may be experienced here: sudden loud noises, lighting effects and interactive video effects.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Display information includes: tactile, pictorial, audio description, information boards, touchscreens and televisions/screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- Seating available in this area includes: benches and high stools.
- Furniture available in this area includes: high tables.
- There are talks with no designated seating for wheelchair users.
Stairs to the Lower Ground Floor Level and Women's Cells
- The stairs are located towards the rear of the building.
- The ground floor and lower ground floor can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 22cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
Ground Floor and Lower Ground Floor Exhibitions - Dark Cells, Women's Cells, Exercise Yard and Gallows
- The area is indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes or ramps: the gallows and some areas of the exhibition.
- Some flooring is shiny and patterned.
- The walls and floor colour contrast varies between low and high.
- The following may be experienced here: sudden loud noises, lighting effects and interactive video effects.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Display information includes: pictorial, audio description, information boards, touchscreens and televisions/screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: coffee tables.
- There are shows/talks with no designated seating for wheelchair users.
Stairs to the Debtors' Cells and Dungeons
- The stairs are located towards the rear of the building, on the lower ground floor.
- The lower ground floor and the basement/dungeons can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the left going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 22cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
Exhibitions - Debtors' Cells and Dungeons
- The area is indoors.
- There is not step-free access throughout.
- The following areas have stepped access: all of this level is accessible by steps only.
- The following areas have step-free access via slopes: some areas of the exhibition.
- The walls and floor have a low colour contrast.
- The following may be experienced here: lighting effects.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
- Display information includes: pictorial and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: stools.
- There are shows/talks with no designated seating for wheelchair users.
