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Access Guide

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Overview

  • About View
    • Cuckney House is a self-contained wedding venue with facilities for up to fifty guests. .
    • Facilities available in the venue include: reception rooms, a panelled ballroom, private landscaped gardens and a walled garden. The house has 15 bedrooms, sleeping up to forty guests in total.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The following areas have step-free access via ramps or slopes: some areas of the garden and routes within the house.
    • The following areas have stepped access: the upper floors of the house, and some areas of the garden and routes within the house.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
    • The upper floors of the house can be accessed via stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: mobility scooter charging facilities.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Parking

  • Car Park View
    • The car park is located to the rear of the property.
    • There is an access gate with keypad entry on arrival
    • The keypad is on the right hand side at a height of 117cm.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 550cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 7m from both Charlotte and Ivy suites.
    • The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and manual doors.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Accessible Entrance via Games Room

  • This entrance is located to the side of the house, leading into the Games Room.
  • This entrance is nearest to the parking and the bedrooms with adaptations.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key lock at a height of 110cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second single manual door.
  • The second door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free access via a very easy slope as you enter.
  • There is alternative access via the main, front door.
  • The approach to the alternative entrance has uneven surfaces.
  • The single door open inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the opening.

Bedroom with Adaptations (Charlotte - Super King / Twin)

  • Location and Access View
    • The bedroom surveyed is located on the ground floor, to the side of the house.
    • The distance from the blue badge parking is 7m.
    • The most accessible route to the bedroom has step-free level access and uneven surfaces.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The key lock is at a height of 90cm.
    • The door opens outwards and has a medium visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 206cm.
  • Bedroom Features View
    • The bedroom has a super king bed which can be split into two singles.
    • The top of the mattress is 67cm from the floor.
    • The space under the bed is 8cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: an armchair, wardrobes for seated users, bedside plug sockets, a coffee table and a TV with subtitles.
    • There is no emergency alarm.
    • Lighting levels were even at the time of the survey.
    • This bedroom has an adjoining room.
    • There is direct access to Ivy via a single, manual door.
    • The adjoining door opening width is 85cm.
    • The ensuite has a Jack and Jill door and is shared between Charlotte and Ivy.

Ensuite with Adaptations (Right Hand Transfer - Ivy and Charlotte)

  • Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening to the ensuite is 84cm.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the ensuite are 236cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 170cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 50cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is no emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The ensuite has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 115cm and 166cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There are 2 wash basins in this ensuite.
    • The second one is at a height of 84cm with a lever mixer tap.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • This ensuite can be shared between Charlotte and Ivy.
    • The door opening width from Ivy is 87cm.
    • The door is easy to open.

Bedroom with Adaptations (Ivy - Super King)

  • Location and Access View
    • The bedroom surveyed is located on the ground floor, to the side of the house.
    • The distance from the parking is 9m.
    • The most accessible route to the bedroom has step-free level access and uneven surfaces.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The key lock is at a height of 90cm.
    • The door opens outwards and has a medium visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 200cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 53cm from the floor.
    • The space under the bed is 23cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: an armchair, a sofa, wardrobes for seated users, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
    • There is no emergency alarm.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
    • There is direct access to Charlotte via a single, manual door.
    • The adjoining door opening width is 85cm.
    • The ensuite has a Jack and Jill door and is shared between Charlotte and Ivy.
    • There is an alternative entrance to this room that leads to the central courtyard area.
    • This entrance has an opening width of 86cm.

Getting Around

  • The following areas have step-free access via ramps or slopes: some outside spaces and routes within the house.
  • The following areas have stepped access: the upper floors of the house, and some doorways to exit the house.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.
  • There are several access points, doors and entrances around the house.
  • Some doors lead to a central courtyard, some give provide to the outside of the house.
  • The most accessible routes to/from the lower level bedrooms have step-free access.
  • There is a cloakroom between the main entrance and the central courtyard.
  • There is a standard toilet with stepped access near the central courtyard.

Games Room

  • The room is located to the side of the house, off the kitchen.
  • The distance from the most accessible entrance is 1m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a key lock at a height of 110cm.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and stools.
  • Furniture available in the room includes: coffee tables.
  • Additional facilities/services include: a television with subtitles and a play area.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Kitchen and Breakfast Room

  • The kitchen is located at the side of the house, accessible via the games room.
  • There is step-free access via slope into the kitchen.
  • The slope has a slight gradient.
  • There is a single manual door with a low visual contrast.
  • The door is easy to open.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 92cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 92cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever tap.
  • Facilities within the kitchen include a fridge, a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Seating available in the kitchen includes: chairs without armrests, benches and stools.
  • Furniture available in the kitchen includes: tables.
  • Some tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are several, low-level ovens in the kitchen.
  • The breakfast area has a table with seating, and a coffee machine.
  • There is alternative, step-free access into the kitchen from the inner courtyard, the main entrance hall and the utility room.

Utility Room

  • The utility room is located between the kitchen and dining room.
  • There is step-free level access into the utility room.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 76cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is patterned.
  • The walls and floor have a high visual contrast.
  • The work surface is 93cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 93cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever tap.
  • Facilities within the room include a dishwasher, a washing machine and a tumble dryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine and dishwasher.
  • Seating available in the room includes: benches.
  • The seating is fixed.
  • Lighting levels were even at the time of the survey.
  • There is an external door from this room.

Boot Room

  • The room is located off the central courtyard.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: benches.
  • The seating is fixed.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Bar

  • Location and Access View
    • The bar is located directly ahead, from the main entrance.
    • The most accessible route has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors opens towards you.
    • The doors are easy to open.
    • The width of the opening is 138cm.
  • Service View
    • This area has a bar where drinks can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Lounge and Drawing Room

  • The lounge is located to the left from the main entrance.
  • There is step-free level access into the lounge.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 90cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: armchairs, sofas and stools.
  • Furniture available in the lounge includes: coffee tables.
  • Some seating is fixed.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Main Dining Room

  • The dining room is located to the right from the main entrance.
  • There is step-free level access into the dining room.
  • There is a single manual door with a medium visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 90cm.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The layout of this room may change depending on the event.
  • There is direct access to the utility room and kitchen from this room.

Snug

  • The room is located is located ahead, and to the left from the main entrance.
  • The distance from the entrance is 12m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 95cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • There are manual, double doors leading to an outdoor seating area from this room.
  • There are 2 sets of double doors that open outwards.
  • The doors have an opening width of 124cm.

Panelled Ballroom

  • The room is located through the bar area.
  • The distance from the entrance is 15m.
  • The most accessible route to the room has step-free level access, uneven surfaces, manual doors and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
  • The layout of this room may change depending on the event.
  • There are manual, double doors leading to an outdoor seating area from this room.
  • The doors have an opening width of 106cm.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the Bar and Panelled Ballroom.
    • The distance from the inner courtyard entrance is 3m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 78cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 174cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 97cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 50cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a hand towel for drying hands.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • The mirror has been angled for ease of use.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 124cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left from the main entrance.
  • the first and second floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The handrail is easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • There is a secondary staircase that leads to the upper floors that is accessible near the Kitchen and Utility Room.

Outdoor Spaces

  • The following is available in this area: a grassed play area, sports courts, formal gardens and open countryside.
  • Additional facilities in this area include: a raised barbeque and seating area (accessible by ramp), greenhouse, grassed seating area, badminton nets, table tennis, garden swings and hot tubs.
  • Outdoor areas consist of loose chippings, artificial grass and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • There are some seats situated along the paths for people to rest.
  • The paths have gates and uneven surfaces.
  • There is step-free level access around one side of the property to the front entrance.
  • This paved route links the front of the house to the panelled ballroom, the snug and the rear of the house.