Access Guide
Overview
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About
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- Cuckney House is a self-contained wedding venue with facilities for up to fifty guests. .
- Facilities available in the venue include: reception rooms, a panelled ballroom, private landscaped gardens and a walled garden. The house has 15 bedrooms, sleeping up to forty guests in total.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Creswell.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: some areas of the garden and routes within the house.
- The following areas have stepped access: the upper floors of the house, and some areas of the garden and routes within the house.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The upper floors of the house can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: mobility scooter charging facilities.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Parking
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Car Park
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- The car park is located to the rear of the property.
- There is an access gate with keypad entry on arrival
- The keypad is on the right hand side at a height of 117cm.
- The car park is open air/surface.
- The car park surface consists of loose chippings and block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 550cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 7m from both Charlotte and Ivy suites.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and manual doors.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Accessible Entrance via Games Room
- This entrance is located to the side of the house, leading into the Games Room.
- This entrance is nearest to the parking and the bedrooms with adaptations.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key lock at a height of 110cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The door is easy to open.
- The width of the opening is 85cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is step-free access via a very easy slope as you enter.
- There is alternative access via the main, front door.
- The approach to the alternative entrance has uneven surfaces.
- The single door open inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- There is a small lip on the threshold of the opening.
Bedroom with Adaptations (Charlotte - Super King / Twin)
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Location and Access
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- The bedroom surveyed is located on the ground floor, to the side of the house.
- The distance from the blue badge parking is 7m.
- The most accessible route to the bedroom has step-free level access and uneven surfaces.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The key lock is at a height of 90cm.
- The door opens outwards and has a medium visual contrast.
- The door requires effort to open.
- The width of the door opening is 206cm.
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Bedroom Features
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- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 67cm from the floor.
- The space under the bed is 8cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: an armchair, wardrobes for seated users, bedside plug sockets, a coffee table and a TV with subtitles.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom has an adjoining room.
- There is direct access to Ivy via a single, manual door.
- The adjoining door opening width is 85cm.
- The ensuite has a Jack and Jill door and is shared between Charlotte and Ivy.
Ensuite with Adaptations (Right Hand Transfer - Ivy and Charlotte)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 84cm.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the ensuite are 236cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 50cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 115cm and 166cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are 2 wash basins in this ensuite.
- The second one is at a height of 84cm with a lever mixer tap.
- The ensuite has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- This ensuite can be shared between Charlotte and Ivy.
- The door opening width from Ivy is 87cm.
- The door is easy to open.
Bedroom with Adaptations (Ivy - Super King)
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Location and Access
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- The bedroom surveyed is located on the ground floor, to the side of the house.
- The distance from the parking is 9m.
- The most accessible route to the bedroom has step-free level access and uneven surfaces.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The key lock is at a height of 90cm.
- The door opens outwards and has a medium visual contrast.
- The door requires effort to open.
- The width of the door opening is 200cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 53cm from the floor.
- The space under the bed is 23cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: an armchair, a sofa, wardrobes for seated users, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- This bedroom has an adjoining room.
- There is direct access to Charlotte via a single, manual door.
- The adjoining door opening width is 85cm.
- The ensuite has a Jack and Jill door and is shared between Charlotte and Ivy.
- There is an alternative entrance to this room that leads to the central courtyard area.
- This entrance has an opening width of 86cm.
Getting Around
- The following areas have step-free access via ramps or slopes: some outside spaces and routes within the house.
- The following areas have stepped access: the upper floors of the house, and some doorways to exit the house.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
- There are several access points, doors and entrances around the house.
- Some doors lead to a central courtyard, some give provide to the outside of the house.
- The most accessible routes to/from the lower level bedrooms have step-free access.
- There is a cloakroom between the main entrance and the central courtyard.
- There is a standard toilet with stepped access near the central courtyard.
Games Room
- The room is located to the side of the house, off the kitchen.
- The distance from the most accessible entrance is 1m.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key lock at a height of 110cm.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs and stools.
- Furniture available in the room includes: coffee tables.
- Additional facilities/services include: a television with subtitles and a play area.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Kitchen and Breakfast Room
- The kitchen is located at the side of the house, accessible via the games room.
- There is step-free access via slope into the kitchen.
- The slope has a slight gradient.
- There is a single manual door with a low visual contrast.
- The door is easy to open.
- The door opens away from you.
- The width of the opening is 85cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- The work surface is 92cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 92cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge, a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs without armrests, benches and stools.
- Furniture available in the kitchen includes: tables.
- Some tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- There are several, low-level ovens in the kitchen.
- The breakfast area has a table with seating, and a coffee machine.
- There is alternative, step-free access into the kitchen from the inner courtyard, the main entrance hall and the utility room.
Utility Room
- The utility room is located between the kitchen and dining room.
- There is step-free level access into the utility room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 76cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the room include a dishwasher, a washing machine and a tumble dryer.
- The following machines are at a suitable height for a wheelchair user: washing machine and dishwasher.
- Seating available in the room includes: benches.
- The seating is fixed.
- Lighting levels were even at the time of the survey.
- There is an external door from this room.
Boot Room
- The room is located off the central courtyard.
- The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 80cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: benches.
- The seating is fixed.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Bar
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Location and Access
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- The bar is located directly ahead, from the main entrance.
- The most accessible route has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- The doors opens towards you.
- The doors are easy to open.
- The width of the opening is 138cm.
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Service
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- This area has a bar where drinks can be ordered.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Lounge and Drawing Room
- The lounge is located to the left from the main entrance.
- There is step-free level access into the lounge.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 90cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: armchairs, sofas and stools.
- Furniture available in the lounge includes: coffee tables.
- Some seating is fixed.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Main Dining Room
- The dining room is located to the right from the main entrance.
- There is step-free level access into the dining room.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 90cm.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of this room may change depending on the event.
- There is direct access to the utility room and kitchen from this room.
Snug
- The room is located is located ahead, and to the left from the main entrance.
- The distance from the entrance is 12m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 95cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- There are manual, double doors leading to an outdoor seating area from this room.
- There are 2 sets of double doors that open outwards.
- The doors have an opening width of 124cm.
Panelled Ballroom
- The room is located through the bar area.
- The distance from the entrance is 15m.
- The most accessible route to the room has step-free level access, uneven surfaces, manual doors and doors permanently held open.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- The layout of this room may change depending on the event.
- There are manual, double doors leading to an outdoor seating area from this room.
- The doors have an opening width of 106cm.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the Bar and Panelled Ballroom.
- The distance from the inner courtyard entrance is 3m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 174cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 50cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a hand towel for drying hands.
- There is not a hand dryer.
- There is no emergency alarm.
- The mirror has been angled for ease of use.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There is one coat hook.
- The coat hook is 124cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left from the main entrance.
- the first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The handrail is easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There is a secondary staircase that leads to the upper floors that is accessible near the Kitchen and Utility Room.
Outdoor Spaces
- The following is available in this area: a grassed play area, sports courts, formal gardens and open countryside.
- Additional facilities in this area include: a raised barbeque and seating area (accessible by ramp), greenhouse, grassed seating area, badminton nets, table tennis, garden swings and hot tubs.
- Outdoor areas consist of loose chippings, artificial grass and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- There are some seats situated along the paths for people to rest.
- The paths have gates and uneven surfaces.
- There is step-free level access around one side of the property to the front entrance.
- This paved route links the front of the house to the panelled ballroom, the snug and the rear of the house.
