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The Welbeck Estate - Portland Collection Museum

Worksop, Nottinghamshire, S80 3LL

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left hand side of the reception desk/payment counter.
    • The male and female standard toilet facilities are located on level -1.
    • The gender inclusive standard toilet facilities are located on level -1.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located near the main entrance to the Estate off the A60, in front of the courtyard.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 14 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 255cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 12m from the courtyard entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and a slight ramp or slope.
  • Charges and Restrictions View
    • Parking is free for all users.

Entrance

  • This entrance is located at the front of the Museum.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception/Gift Shop

  • Access to the Shop View
    • There is step-free level access into the shop.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • Some flooring is shiny.
    • There is background noise in this area which varies depending on the function/event.
    • Seating available for customers includes: sofas and stools.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located straight ahead, as you enter the Museum.
    • Signage is not provided for the counter.
    • The height of the counter is 111cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 80cm.
    • The counter has windows which may affect the ability of someone to lip read.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Exhibition Space

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the size of the space.
  • Display information includes: pictorial, audio description, information boards and televisions/screens.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.
  • Guided tours are available.
  • There is step-free level access throughout the tour.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left hand side of the reception desk/payment counter.
    • The distance from the reception desk/payment counter is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 79cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 151cm (width) x 216cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wash basin mounted soap dispenser.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 94cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 165cm from the floor.
    • The height of the baby change facility when in use is 81cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.