Access Guide
Overview
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About
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- The Welbeck Farm Shop is an award-winning shop with a product range largely sourced by the Welbeck Estate.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Creswell.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Car Park
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- The car park is located near the main entrance to the Estate off the A60, in front of the courtyard.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 14 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 255cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 12m from the courtyard entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a slight ramp or slope.
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Charges and Restrictions
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- Parking is free for all users.
Access To
- Welbeck Farm Shop is located to the left hand side, on entering the courtyard from the car park.
- The distance from the car park is 30m.
- The most accessible route has step-free level access, a slight ramp or slope, uneven surfaces and bollards.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
Entrance
- This entrance is located at the front of the shop.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow walkways.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There may be background noise.
- Signage is provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- There is step-free level access to the checkout area.
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Payment Counter
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- The counter surveyed was to the left hand side as you enter the shop.
- Signage is not provided for the counter.
- The queue width is at least 150cm and there is no need to turn.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
Outdoor Seating Area
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Location and Access
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- The seating area and refreshments trailer are located directly outside of the shop, in the courtyard.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- The height of the counter at the refreshment trailers is 140cm.
