Access Guide
Introduction
- Services / facilities within the building include a café, swimming pool, fitness suite, climbing facility, children's play area, sports hall, group cycling and exercise studio.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is South Wigston.
Opening Times
- Monday 06:30 - 22:00.
- Tuesday 06:30 - 22:00.
- Wednesday 06:30 - 22:00.
- Thursday 06:30 - 22:00.
- Friday 06:30 - 22:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Parking is free for 3 hours for Blue Badge parking.
Badge and time clock must be displayed.
Standard parking charges are:
- up to 4 hours £1
- over 4 hours £2
. - The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 225cm x 480cm (7ft 5in x 15ft 9in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue, leading up to the entrance doors.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located just in front of the main entrance.
- The gradient of the ramp/slope is steep.
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Comments
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- The journey from the Blue Badge parking to the entrance has a dropped kerb and bollards with a gap of 203cm between them.
- The contrast between the bollards and the floor is poor.
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at varied volumes throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Counter (Membership Counter)
- The counter is 10m (10yd 2ft) from the reception.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 73cm (2ft 5in).
- There is a lowered section.
- There is not a hearing assistance system.
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Comments
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- There are two desks.
- This area has glass screens in front of it.
- The contrast between the glass screens and surrounding area and floor is poor.
- There are chairs without arms.
- There is not sufficient space for a wheelchair user to manoeuvre.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located in the main foyer, just past the main reception.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 20m (21yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are clearly written.
- The type of food served here is hot and cold meals and snacks.
Entrance (Changing Village)
- This information is for the entrance located in the foyer area by the cafe.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm.
Standard Changing Room (Swimming Pool)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the changing village entrance.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the cafe.
- The standard changing room(s) surveyed is/are located via a door from the main foyer near the cafe.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- Family changing cubicles are also available.
Accessible Changing Room (Changing Places Facility - Swimming Pool)
- There are accessible changing rooms available.
- The accessible changing room is located in the changing village.
- The facility is 5m (5yd 1ft) from the changing village entrance.
- The door opens outwards.
- The door is not push pad activated.
- The width of the door is 102cm (3ft 4in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 400cm x 300cm (13ft 1in x 9ft 10in).
- The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 186cm (6ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 88cm (2ft 11in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- The accessible changing room has a ceiling tracking hoist.
- There is a changing bench.
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the bench is 200cm (6ft 7in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
Entrance (Swimming Pool Viewing Area)
- This information is for the entrance located in the main foyer, by the cafe.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located in the main foyer just past reception.
- The fitness suite is 30m (32yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The door(s) may be difficult to open.
- The opening is 166cm (5ft 5in) wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is via online training modules.
- Equipment suitable for mobility or sensory impaired users includes ski fit and strength equipment.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Reception (Fitness Suite)
- The desk/counter is 3m (3yd 10in) from the entrance to the fitness suite.
- There is level access to the desk/counter from the entrance.
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There is a barrier system at the reception and a gate wide enough for a wheelchair.
Standard Changing Room (Fitness Suite - Male)
- The standard changing room(s) is/are approximately 80m (87yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 70m (76yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located out of the back door from the fitness suite and then left.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Changing Room (Fitness Suite - Female)
- The standard changing room(s) is/are approximately 80m (87yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 70m (76yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the fitness suite.
- The standard changing room(s) surveyed is/are located out of the back door from the fitness suite and then left.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Fitness Suite (Group Cycling Studio)
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Access to Fitness Suite
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- The fitness suite is located along the corridor from the main foyer.
- The fitness suite is 50m (54yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are single.
- The door(s) may be difficult to open.
- The opening is 72cm wide.
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Fitness Suite (General)
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- A portable hearing assistance system is not available for induction.
- There is level access to all of the equipment.
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Comments
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- There is a small lip at the doorway threshold, less than 2cm.
Group Exercise Studio
- This is a large gymnasium type hall for larger group fitness classes.
- The hall is down the corridor from reception and then to the right.
- There are two entrances to the hall which both have double doors that are manually opened (Pull).
- The doorway, when both are opened, is 156cm wide.
- The doors may be difficult to open and have a small lip at the entrance.
Entrance (Play World)
- This information is for the entrance located down the corridor from the main entrance.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 155cm.
Reception (Play World)
- The desk/counter is 3m (3yd 10in) from the Play World entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access (Play World)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played at varied levels.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Sports Hall
- This is a large gymnasium type hall for larger group fitness classes.
- The hall is down the corridor from reception.
- There is one entrance to the hall which has double doors that are manually opened (Pull).
- The doorway, when both doors are opened is 150cm wide.
- The doors may be difficult to open.
- There is a small lip at the doorway threshold, less than 2cm.
Toilet with Adaptations (Front Right of Foyer - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located in the main foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door is easy to open.
- The dimensions of the accessible toilet are 167cm x 297cm (5ft 6in x 9ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high visual contrast between the wall-mounted grab rail(s) and wall.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 78cm (2ft 7in).
Toilet with Adaptations (Rear Left Corridor - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 70m (76yd 1ft) from the main entrance.
- This accessible toilet is located within the accessible shower room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is not push pad activated.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 192cm x 266cm (6ft 4in x 8ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 117cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high visual contrast between the wall-mounted grab rail(s) and wall.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet/shower room.
- The height of the baby change table once extended is 82cm (2ft 8in).
Accessible Shower (Rear Left Corridor)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located down the rear left corridor and then to the left.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails, a shower chair and a flip-down seat.
- The height of the seat is 53cm (1ft 9in).
- Other facilities available include; an accessible toilet and baby changing.
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located next to the group exercise studio.
- The female and male toilets are approximately 40m (43yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are good.
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Comments
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- At the time of survey, the female toilets could not be accessed.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
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Comments
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- Guide Dogs and Assistance Dogs are welcome at this venue.
