You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• Cinema Information View
  • View information on opening times.
  • The cinema has 10 screens in total.
  • All screens have designated seating for disabled visitors.
  • Advanced bookings are available.
  • Concessions are not available.
  • Tickets are free for carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Some films can be audio described.
  • Headsets are used for the audio description.
  • Some subtitled screenings are available.
  • Some autism friendly screenings are available.
  • View information on specially-adapted screenings (opens new tab).
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The nearest train station is Bournemouth.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • Access throughout may include moveable physical obstructions.
  • Floors 1 and 2 can be accessed via a standard lift and escalator.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • The alternative formats documents can be provided in include: large print (on request).
  • Assistance dogs are welcomed in the cinema screens.
  • There is not a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located on floors 1 and 2.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located within the female and male standard toilets on floor 2.
  • Female and male step-free standard toilet facilities are located on floor 2.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilets with adaptations.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located in Exeter Crescent.
  • The name of the car park is BH2.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the cinema.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is more than 200cm.

You are on Foyer. Skip to the next section.

Foyer

Collapse all Expand all

• Access View
  • There is step-free level access throughout all areas.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include moveable physical obstructions.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were low at the time of the survey.

You are on Ticketing (Self-Service). Skip to the next section.

Ticketing (Self-Service)

Collapse all Expand all

• Self-Service Ticket Machines View
  • The height of the touchscreen display ranges from 79cm to 134cm from the floor.
  • The heights given above are for the lowered machine.
  • The heights of the majority of the machines are between 87cm and 153cm.

You are on Counter. Skip to the next section.

Counter

• The counter is located straight ahead after you enter the cinema.
• The distance from the entrance is 25m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 95cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 122cm.
• The payment machine is at a fixed height.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Food and Drink. Skip to the next section.

Food and Drink

Collapse all Expand all

• Restaurant Bar Café 1 View
  • Ben & Jerry's is located to the left after you enter the cinema.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • The surface height is 85cm.
  • Menu types include: wall-mounted and wall-mounted (digital).
  • The following are available: a hearing assistance system, drinking straws, takeaway cups and takeaway cutlery.
  • Some flooring is shiny.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Restaurant Bar Café 2 View
  • Costa is located to the right after you enter the cinema foyer.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • The surface height is 95cm.
  • Menu types include: wall-mounted.
  • The following are available: a hearing assistance system, drinking straws, takeaway cups, gluten free food, lactose free food and dairy free food.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Restaurant Bar Café 3 View
  • The popcorn counter is located to the left after you enter the cinema.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • It has 2 surface heights.
  • The lower surface height is 77cm and the higher surface height is 106cm.
  • Menu types include: wall-mounted (digital).
  • The following are available: drinking straws and takeaway cups.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Floor 1 - Costa - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 1 - Costa - Left Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located to the left of the Costa counter on floor 1.
  • The distance from the entrance is 16m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 76cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 182cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 103cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 89cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 98cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the rear right after you enter the cinema.
• The distance from the entrance is 35m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

Collapse all Expand all

• Standard Lift View
  • Floors 1 and 2 can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 88cm.
  • The internal dimensions of the lift are 150cm (width) x 142cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the rear right after you enter the cinema.
• Floors 1 and 2 can be accessed by escalator.
• The steps are unmarked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels were low at the time of the survey.

You are on Screen Corridors. Skip to the next section.

Screen Corridors

Collapse all Expand all

• Access View
  • There is step-free level access throughout walkways.
• Circulation View
  • Doors are held open along circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were low at the time of the survey.

You are on Screen (4). Skip to the next section.

Screen (4)

Collapse all Expand all

• Access To View
  • The screen is located on floor 2, straight ahead and to the right after you exit the lift.
  • The most accessible route to the screen has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the screen.
  • There is numbered signage on or near the door.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a low colour contrast.
  • There is a second, single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a low colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row C.
  • There is step-free access via a ramp as you enter the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
• Screen Information View
  • The following rows have step-free level access: Row C.
  • The following areas have stepped access: Rows A, B and D to N.
  • Some flooring is shiny.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were low at the time of the survey.
• Designated Seating View
  • The designated seating area is located in Row C.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is clearly signed.
  • There are 3 designated spaces for wheelchair users.
  • Companions can sit next to you and behind you.
  • Companion seating available includes: electric reclining seats with footrests and armrests.
  • There is space for an assistance dog to rest.

You are on Screen (5). Skip to the next section.

Screen (5)

Collapse all Expand all

• Access To View
  • The screen is located on floor 2, straight ahead after you exit the lift.
  • The most accessible route to the screen has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the screen.
  • There is numbered signage on or near the door.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a low colour contrast.
  • There is a second, single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a low colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A and the VIP Beds.
  • There is step-free level access to screen.
• Screen Information View
  • The following rows have step-free level access: Row A and the VIP Beds.
  • The following areas have stepped access: Rows B to F.
  • Seating available in the screen includes: seats with armrests.
  • Lighting levels were low at the time of the survey.
• Designated Seating View
  • The designated seating area is located in Row A.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is clearly signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions can sit next to you and behind you.
  • Companion seating available includes: seats with armrests.
  • There is space for an assistance dog to rest.

You are on Screen (10 - isense). Skip to the next section.

Screen (10 - isense)

Collapse all Expand all

• Access To View
  • The screen is located on floor 2, straight ahead and then left after you exit the lift.
  • The most accessible route to the screen has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the screen.
  • There is written text and numbered signage on or near the door.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 150cm.
  • The doors have a low colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 161cm.
  • The doors have a low colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row C.
  • There is step-free access via a ramp as you enter the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
• Screen Information View
  • The following rows have step-free level access: Row C.
  • The following areas have stepped access: Rows A, B and E to O.
  • Seating available in the screen includes: seats with armrests.
  • Lighting levels were low at the time of the survey.
• Designated Seating View
  • The designated seating area is located in Row C.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is clearly signed.
  • There are 4 designated spaces for wheelchair users.
  • Companions can sit next to you and in front of you.
  • Companion seating available includes: seats with armrests.
  • There is space for an assistance dog to rest.

You are on Seating Area (Floor 2). Skip to the next section.

Seating Area (Floor 2)

Collapse all Expand all

• Location and Access View
  • The seating area is located on floor 2, to the right after you exit the lift.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to this area.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
• Seating Area View
  • The seating area is both inside and outside.
  • The outdoor seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a low colour contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs without armrests, benches and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables, high tables and long tables.
  • Some tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (Floor 2 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Floor 2 - Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located to the left of the screen 5 entrance on floor 2.
  • The distance from the lift is 35m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 167cm (width) x 206cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 91cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 92cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 92cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.