Skip to main content

ODEON - Hatfield

The Galleria, Comet Way, Hatfield, Hertfordshire, AL10 9TF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

Audio Description, Subtitles and Autism Friendly

  • Audio Description and Screen Hearing Enhancement System View
    • Films can be audio described.
    • Bodypacks, headsets and neckloops are used for the audio description.
    • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
    • The body packs/headsets/neck loops are used for both channels.
    • The audio description equipment is collected from the foyer counter.
    • Staff are trained to issue equipment.
    • All screens is/are used for audio description.
  • Subtitled Screenings View
    • Subtitled screenings are available.
    • There is/are a minimum of 3 subtitled screening(s) per week.
    • Subtitled screenings are available any day of the week.
    • Subtitled screenings are available at a mixture of peak and off-peak times.
    • All screens can be used for subtitled screenings.
  • Autism Friendly Screenings View
    • Autism friendly screenings are available.
    • There is/are a minimum of 1 autism friendly screening(s) per month.
    • Autism friendly screenings are available on Sundays only.
    • Autism friendly screenings are available at peak times only.
    • The screens used for autism friendly screenings vary, please contact the cinema for more information.
    • Advertisements or trailers are not played before autism friendly screenings.
    • Autism friendly screenings start at the advertised performance time.
    • There is a large white clock within the screen(s) showing autism friendly screenings.
    • There is large, clear directional signage to the screen(s) showing autism friendly screenings.
    • There is pictorial signage to the screen(s) showing autism friendly screenings.
    • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
    • The sound levels in the screen(s) showing autism friendly screenings are turned down.
    • Site routing maps and screen seating plans are available.
    • There is not a quiet area available within the cinema.
    • Guests can bring their own food and drink into the screen(s).
    • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.

Getting Here

Getting Help and Assistance

  • Help and Assistance View
    • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
    • Staff receive disability awareness/equality training.
    • Staff receive deaf awareness training.
    • The alternative formats documents can be provided in include; large print.
    • There is not an assistance dog toilet or toileting area at the venue/nearby.
    • Water bowls for assistance dogs are not available.
    • There are not mobility aids available.
  • Additional Contact Details View
    • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
    • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
    • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
    • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
    • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
    • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

Parking (Provided by Hatfield Galleria)

  • The cinema has shared parking facilities.
  • The cinema shares the shopping centres parking facilities.
  • The car park is located around the shopping centre.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 500cm (8ft 2in x 16ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Clearly marked/signposted parent and child parking bays are available.
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 3 hours only.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located inside the building.
  • There is not a payment machine at a convenient height for wheelchair users.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is block paving.
  • There is not a road to cross between the car park and the entrance.
  • There is a/are clearly marked drop-off point(s).
  • The drop-off points(s) is/are located in front off the South Entrance to the Galleria.
  • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.

Approach

  • Approach View
    • The surface of the approach is block paving.
    • The cinema is located on the first floor of the Galleria.
      Access to the cinema from the ground floor is via automatic doors and escalators or lift.
      There is step-free access throughout the ground floor of the shopping centre.
      Access to the cinema from the first floor is via the restaurant walkway from the main shopping area.
      There is a ramp leading from the main shopping area onto the walkway.
      There are ticket machines located opposite the main entrance which can be seen in photograph 1.
    • There is step-free access on the approach.

Outside Access (Main Entrance)

  • This information is for the entrance located on the first floor.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 150cm (4ft 11in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 160cm.
  • The step(s) is/are located in front of the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The lighting levels at the step(s) are good.

Outside Access (Accessible Entrance)

  • This information is for the entrance located to the left of the main entrance on the first floor.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • The ramp/slope is located beyond the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.

Foyer

  • Cinema Foyer View
    • The cinema foyer is located at the top of the accessible entrance ramp, to the right.
    • There is ramped/sloped access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is vinyl, wood and laminate.
    • There is flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is available.
    • The nearest seating is located within Costa.
    • The foyer does play background music.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located at the rear of the foyer.
    • The nearest counter is approximately 20m (21yd 2ft) from the accessible entrance.
    • Clear signage for the counter(s) is not visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are 86cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is not a/are not lowered section(s) of the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are not available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Ben & Jerry's)

  • The following information is for the food and drink counter.
  • The food and drink counter is located at the top of the accessible entrance ramp, to the right.
  • There is step-free access to the food and drink counter.
  • Food and/or drinks are ordered from the service counter.
  • The height of the counter is 84cm.
  • There is not a lowered section of the counter.
  • There is a hearing assistance system .
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the food and drink area.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is vinyl.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is ice cream.
  • The lighting levels are good.

Eating and Drinking (Costa)

  • The following information is for the café.
  • The café is located in the cinema foyer.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the counter is 100cm.
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system .
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and wood.
  • Tables are not permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 15m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 54cm.
  • The distance between the floor and the highest table is 75cm.
  • The standard height for tables is 75cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Counter (Guest Service Point)

  • The counter is located outside the corridor to screens 1, 2, 3, 4 and 5.
  • The counter is approximately 20m (21yd 2ft) from the accessible entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • Counter View
    • The height of the counter is 126cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • This counter is the Guest Service Point. Tickets are checked here before entering the screen(s).
  • Comments View
    • There is a similar Guest Service Point for screens 6, 7, 8 and 9 which can be seen in photographs 3 and 4.

Getting Around

  • There is step-free access throughout the area.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played within the foyer.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a fixed loop.
  • Hearing systems are located in the foyer area.

Screen (Screen 1)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 1.
  • This information is for the entrance located to the rear left of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row N (rear of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 54cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located opposite screens 6 and 7.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 144cm.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located to the rear of the cinema in Row N.
    • The designated seating area(s) is/are approximately 14m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 2)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 2.
  • This information is for the entrance located to the rear left of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row P (rear of the screen).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 56cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located opposite screens 6 and 7.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located at the rear of the screen in Rows M and P.
    • The designated seating area(s) is/are approximately 10m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 3)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 3.
  • This information is for the entrance located to the rear left of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row S.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 130cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located opposite screens 6 and7.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located to the rear of the screen in Row Q and to the middle left in Row F.
    • The designated seating area(s) is/are approximately 12m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 4)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 4.
  • This information is for the entrance located to the rear left of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row L.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 50cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located opposite screens 6 and 7.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 130cm.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located to the rear of the screen in Row J.
    • The designated seating area(s) is/are approximately 10m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 5)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 5.
  • This information is for the entrance located to the rear left of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row M.
  • There is not a/are not handrail(s) at the step(s).
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 48cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located opposite screens 6 and 7.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 130cm.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located at the rear of the screen in Row K.
    • The designated seating area(s) is/are approximately 14m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 6)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 6.
  • This information is for the entrance located to the rear right of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row M.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 54cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located opposite the screen.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There are not handrail(s) at the ramp.
    • The width of the ramp/slope is 128cm.
    • The lighting levels at the ramp/slope are low.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • The designated seating area(s) is/are located in Row K.
    • The designated seating area(s) is/are approximately 15m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is ramped/sloped access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 7)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 7.
  • This information is for the entrance located to the rear right of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 145cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 145cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row P.
  • The type of flooring is carpet and vinyl.
  • There are flip-down seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 50cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located opposite the screen.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 120cm.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
    • The designated seating area(s) is/are located in Row M.
    • The designated seating area(s) is/are approximately 15m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 8)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 8.
  • This information is for the entrance located to the rear right of the cinema.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 145cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 145cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row G.
  • The gradient of the ramp/slope is slight.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • The seats are electric reclining seats with footrests and armrests.
  • The width of the rows of seating is 94cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located opposite screen 6.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 10 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are not between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row G.
    • The designated seating area(s) is/are approximately 20m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is ramped/sloped access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 9)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 9.
  • This information is for the entrance located to the rear of the cinema.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 144cm.
  • The entrance door(s) is/are not permanently held open before and after screenings.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row N (rear of the screen).
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are flip-down seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 50cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located opposite screen 6.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is ramped/sloped access to the majority of seating.
    • The gradient of the ramp/slope is steep.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on the left going up.
    • The width of the ramp/slope is 132cm.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is not clearly illuminated during screenings.
    • The designated seating area(s) is/are located to the rear of the screen in Row N.
    • The designated seating area(s) is/are approximately 13m from the front of the screen.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located opposite screens 6 and 7.
    • This accessible toilet is approximately 40m (43yd 2ft) from the accessible entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is self-closing.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 178cm x 180cm (5ft 10in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are clinical waste and female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 134cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 97cm (3ft 2in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 82cm (2ft 8in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The female toilet facilities that were surveyed are located to the right of the foyer.
  • The female toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance.
  • There is step-free access into the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a vertical grab rail to the right of the seat.
  • Access to Standard Female Toilet(s) View
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is push.
    • There is not a lowered hand dryer available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right of the foyer.
    • The male toilet(s) is/are approximately 30m (32yd 2ft) from the accessible entrance.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is a lowered urinal available.
    • The height of the lowered urinal is 60cm.
    • There is a vertical wall-mounted grab rail on the right hand side of the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is available.
    • There is a vertical grab rail to the left of the seat.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is push.
    • There is not a lowered hand dryer available.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Comments View
    • The female toilets has a cubicle which has a vertical grab rail on the right only.
    • The male toilets has a cubicle which has a vertical grab rail on the left only.
    • The female toilets can be seen in photographs 1, 2 and 3.
    • The male toilet can be seen in photographs 4, 5 and 6.

Emergency Refuge Point (Screens 3, 4, 5, 6, 7 and 8)

  • The refuge points are accessed via the fire exits at the front of the screens.
    Screens 1, 2 and 9 fire exits lead directly out of the Galleria.
  • The refuge point(s) is/are clearly signed.
  • The corridor leading to the refuge point has a minimum width of 90cm.
  • The door leading to the refuge point has a minimum width of 85cm.
  • The refuge point has clear minimum dimensions of 90cm x 140cm.
  • There is an Evac Chair available at the refuge point(s).
  • There is not a voice communication system available at the refuge point(s).
  • A member of staff is available for assistance during an emergency at the refuge point(s).
  • There is not a chair available at the refuge point(s).