Access Guide
Overview
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Cinema Information
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- View information on opening times.
- The cinema has 12 screens in total.
- All screens have designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are not available.
- Tickets are free for carers.
- Visitors can use the Cinema Exhibitors Association Card at the cinema.
- Some films can be audio described.
- Headsets are used for the audio description.
- Some subtitled screenings are available.
- Some autism friendly screenings are available.
- View information on specially-adapted screenings (opens new tab).
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Five ways.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include pillars and moveable physical obstructions.
- Floor 2 can be accessed via a standard lift and escalator.
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Getting Help and Assistance
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- Seating is available.
- There are both fixed and portable hearing assistance systems available.
- Assistance dogs are welcomed in the cinema screens.
- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- The toilets with adaptations are located either side of the ground floor and to left side of floor2.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located within all the standard toilets on the ground floor and floor 2.
- Female and male step-free standard toilet facilities are located either side of the ground floor and to the left side of floor 2.
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Changing Facilities
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- Parent and baby changing facilities are located within all toilets with adaptations and within all the standard toilets.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located next to the cinema.
- The name of the car park is Broadway Plaza.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 67cm.
- The doors open towards you.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Foyer
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars and moveable physical obstructions.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, benches and high stools.
- Lighting levels vary due to the use of large glazed walls.
Counter (Foyer)
- The counter is located straight ahead from the entrance.
- The distance from the entrance is 32m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is a lowered section at the counter, but it was obstructed at the time of the survey.
- The height of the lowered section is 76cm.
- The counter has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 91cm.
- The payment machine is moveable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables and high tables.
Ticketing (Self-Service)
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 90cm to 138cm from the floor.
Food and Drink (Costa)
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Restaurant Bar Café 1
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- Costa is located to the right from the entrance.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
- There is step-free level access throughout all areas.
- There is a service counter.
- It has 2 surface heights.
- The lower surface height is 87cm and the higher surface height is 97cm.
- Menu types include: wall-mounted and countertop.
- The following are available: a hearing assistance system, drinking straws, takeaway cups, takeaway cutlery, lactose free food and dairy free food.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables, high tables and long tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary according to time of day.
Screen Corridors
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to there being different types of lights in the space.
Screen (2 - isense)
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Access To
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- The screen is located to left of the ground floor.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is written text and numbered signage on or near the door.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 168cm.
- The doors have a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free level access to screen.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, C, D, E, F, G, H and I.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located at either end of Row B.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is clearly marked.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the ground floor, to the right of the building.
- The distance from the entrance is 27m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 300cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 101cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Lift
- The lift surveyed is located to the right side of the building.
- The distance from the entrance is 26m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floor 2 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 106cm (width) x 200cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Escalators
- The escalators surveyed are located either side of the foyer.
- Floor 2 can be accessed by escalator.
- The steps are clearly marked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
- Lighting levels vary due to the use of large glazed walls.
Screen (6)
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Access To
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- The screen is located on floor 2.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is numbered signage on or near the door.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 168cm.
- The doors have a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row A.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row A.
- The following areas have stepped access: Rows B, C, D, E and F.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in the centre of Row A.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is clearly marked.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Toilet with Adaptations (Floor 2 - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the left side of floor 2.
- The distance from the lift is 28m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 239cm (width) x 190cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 115cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 82cm.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
