Access Guide
Overview
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Cinema Information
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- View information on opening times.
- The cinema has 8 screens in total.
- All screens have designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are not available.
- Tickets are free for carers.
- Visitors can use the Cinema Exhibitors Association Card at the cinema.
- Some films can be audio described.
- Headsets are used for the audio description.
- Some subtitled screenings are available.
- Autism friendly screenings are not available.
- View information on specially-adapted screenings (opens new tab).
- WatchWords glasses are available for personal subtitles.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Bristol Temple Meads.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- Level 4 can be accessed via a standard lift and escalator.
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Getting Help and Assistance
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- Seating is available.
- There are fixed hearing assistance systems.
- Assistance dogs are welcomed in the cinema screens.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located on level 4 between screens 4 and 5 in the foyer, and along the corridor just past screen 8.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located on level 4 off the main foyer, within the standard female and male toilets.
- Female and male step-free standard toilet facilities are located on level 4 off the main foyer corridor, on the left.
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Changing Places Facilities
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- Changing Places facilities are located on level 4 off the main foyer, next to the standard male toilets.
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Changing Facilities
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- Parent and baby changing facilities are located on level 4 in both the male and female standard toilets, off the main foyer corridor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located off Newfoundland Way or Wade Street.
- The name of the car park is Cabot Circus.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the venue, on level 2 of Cabot Circus Shopping Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 146cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Foyer (Level 2)
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Lighting levels vary due to the use of large glazed walls.
Ticketing (Self-Service - Level 4)
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 90cm to 160cm from the floor.
- Additional ticket touchscreens are available in the foyer on level 2.
Escalators
- The escalators surveyed are located at the rear of the entrance foyer on level 2.
- Level 4 can be accessed by escalator.
- The steps are clearly marked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
- Lighting levels vary due to the use of large glazed walls.
Lift
- The lift surveyed is located at the rear of the entrance foyer on level 2.
- The distance from the entrance is 33m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 4 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 89cm (width) x 139cm (depth).
- The control buttons have a low colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Foyer (Level 4)
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Lighting levels vary due to the use of large glazed walls.
Counter
- The counter is located on level 4 in the foyer.
- The distance from the lift is 5m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is a lowered section at the counter.
- The height of the lowered section is 78cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 116cm.
- The payment machine is at a fixed height.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Screen (5 - isense)
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Access To
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- The screen is located on level 4, to the right of the foyer.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is written text and numbered signage on or near the door.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 180cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 180cm.
- The doors have a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, C, D, E, F, G, H and I.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in Row B.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Screen (6 - IMAX)
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Access To
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- The screen is located on level 4 to left of the food and drink counter, along the main corridor.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is written text and numbered signage on or near the door.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 160cm.
- The doors have a low colour contrast.
- There is a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, C, D, E, F, G, H and I.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in Row B.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is not clearly marked or signed.
- There are 4 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Screen (7)
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Access To
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- The screen is located on level 4, to the left of the food and drink counter.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a high colour contrast.
- There is a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, C, D, E, F and G.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in Row B.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Screen (8 - Luxe Suite)
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Access To
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- The screen is located on level 4, at the very end of the main corridor to the left of the food and drink counter.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is written text and numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a medium colour contrast.
- There is a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, C, D and E.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in Row B.
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Toilet with Adaptations (between Screens 4 and 5 - Right Hand Transfer)
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Location
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- The toilet surveyed is located on level 4 to the right of the food and drink counter, between screens 4 and 5.
- The distance from the lift is 13m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 90cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 221cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 112cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 154cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (between Screens 4 and 5 - Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located on level 4 to the right of the food and drink counter, between screens 4 and 5.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the lift is 13m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 104cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 253cm (width) x 400cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 92cm (from the side of the toilet pan).
- The lateral transfer space on the right is 130cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 80cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 89cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 99cm and 153cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
