You are on Introduction. Skip to the next section.

Introduction

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• General Information View
  • The cinema is located in the Riverwalk leisure and shopping area in Durham City Centre.
  • For more information on The Riverwalk please click here (new tab).
• Cinema Information View
  • The cinema has 6 screens in total.
  • Screens 1-6 has/have step-free access.
  • Screens 1-6 has/have ramped access.
  • All screens have designated seating for disabled visitors.
  • The screen(s) with designated seating is/are located throughout the cinema.
  • There is a premium large screen format (isense) available.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are free for companions/carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Some films are rotated between screens.
  • Assistance dogs are welcomed in the cinema screens.
• Additional Information View
  • For more information on this cinema including opening times and film screenings please click here (new tab).
  • There is a Live Chat service available on the ODEON website.

You are on Audio Description, Subtitles and Autism Friendly. Skip to the next section.

Audio Description, Subtitles and Autism Friendly

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• Audio Description and Screen Hearing Enhancement System View
  • Some films can be audio described.
  • Bodypacks, headsets and neckloops are used for the audio description.
  • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
  • The body packs/headsets/neck loops are used for both channels.
  • The audio description equipment is collected from any member of staff.
  • Staff are trained to issue equipment.
  • Screens 2-6 is/are used for audio description.
• Subtitled Screenings View
  • Some subtitled screenings are available.
  • There is/are a minimum of 3 subtitled screening(s) per week.
  • Subtitled screenings are available on various days of the week.
  • Subtitled screenings are available on Monday, Friday and sunday.
  • Subtitled screenings are available at a mixture of peak and off-peak times.
  • All screens can be used for subtitled screenings.
• Autism Friendly Screenings View
  • Some autism friendly screenings are available.
  • There is/are a minimum of 1 autism friendly screening(s) per month.
  • Autism friendly screenings are available on Sundays only.
  • Autism friendly screenings are available at peak times only.
  • Screens 5 and 6 is/are used for autism friendly screenings.
  • Advertisements or trailers are not played before autism friendly screenings.
  • Autism friendly screenings start at the advertised performance time.
  • There is not a large white clock within the screen(s) showing autism friendly screenings.
  • There is large, clear directional signage to the screen(s) showing autism friendly screenings.
  • There is pictorial signage to the screen(s) showing autism friendly screenings.
  • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
  • The sound levels in the screen(s) showing autism friendly screenings are turned down.
  • Site routing maps and screen seating plans are available.
  • There is a quiet area available within the cinema.
  • There is a chair/seat within the quiet area.
  • Guests can bring their own food and drink into the screen(s).
  • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.

You are on Getting Here. Skip to the next section.

Getting Here

• The cinema is easily accessible by road.
  The cinema is located in Durham City Centre, off the A690.
• There is ample parking across 2 car parks at the leisure and shopping area including spaces for Blue Badge holders
  Cinema users should use Car Park 2.
• There is a bus stop within 150 metres of the cinema.
• There are 3 bus stops on Millburngate, opposite the shopping area.
• For more information on buses in Durham please click here (opens new tab).
• The nearest Railway Station is Durham.
• Durham Station is approximately 0.2-0.3 miles (6-7 minute walk) from the cinema via Millburngate or Framwellgate/A691.
  There is step-free access at this station.
• For more information on Durham Station please click here (opens new tab).
• For more information on LNER please click here (opens new tab).
• TransPennine Express.
• To view the web page described above click here (opens in new tab).
• Northern Railway.
• To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the accessibility webpage on the Odeon website please click here (new tab).
• There is a member of staff available for help and assistance.

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• Help and Assistance View
  • There is a member of staff trained in British Sign Language, please phone the venue in advance for more information.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
• Additional Contact Details View
  • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
  • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
  • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
  • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
  • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
  • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

You are on Parking (Car Park 2 - Provided by The Riverwalk). Skip to the next section.

Parking (Car Park 2 - Provided by The Riverwalk)

• The cinema has shared parking facilities.
• The cinema shares the shopping areas parking facilities.
• The car park is located under the shopping area.
• The car park type is multi storey.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 180cm (5ft 11in).
• The car park does not have a barrier control system.
• The car park surface is concrete.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked.
• There is/are 10+ designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 367cm x 495cm (12ft x 16ft 3in).
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There is an additional car park for visitors.
• Guests can use Riverside Walk Car Park 1 if this car park is full.
• There are parking charges for the car park.
• Parking is not free for visitors of the venue.
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment signs are located at the entrance to the car park, at the payment machines in the car park, throughout the car park and at the payment machines in the building.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located inside the building and throughout the car park.
• There is not a payment machine at a convenient height for wheelchair users.
• There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The entrance is clearly visible from the car park.
• There is not a road to cross between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the car park lift.
• There is not a/are not clearly marked drop-off point(s).

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• Comments View
  • Parking fees must be paid in the cinema at a till point as soon as you arrive.
  • Please also ensure your car registration is entered into the cinemas Parking Eye tablet, located at the ticket check point.
  • All guests will receive discounted parking at £1.50 for 4 hours.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

• The surface of the approach is stone/concrete tiles.
• The approach surface is uneven in places.
• There is step-free access on the approach.

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• Comments View
  • Access to the shopping area from Leazes Road is via open entrance areas over 75cm wide.
    
  • There are 2 steps (15cm high) with tactile paving at the top and bottom and handrails on both sides or a very slight ramp (1.8) with a handrail on the left going up, leading down from the street to Riverside Walk.
    
  • There is level access from the car park via the lift.
    
  • There is level access from The Riverwalk.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the cinema.
• The entrance area/door is clearly signed.
• There is stepped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• There is an intercom.
• The height of the intercom is 100cm (3ft 3in).
• The main door(s) open(s) automatically (towards you).
• The door(s) is/are double width.
• The width of the door opening is 176cm.
• The step(s) is/are located in front of the entrance.
• There is/are 5 step(s).
• The step(s) is/are not clearly marked.
• The step(s) has/have tactile paving at the top and bottom.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 13cm.
• The depth of the step(s) is/are between the recommended 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a lift to access this entrance.
• The lift does bypass the step(s).

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located at the front left of the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 4m (4yd 1ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 91cm (2ft 12in).
• The dimensions of the lift are 80cm x 145cm (2ft 7in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.

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• Comments View
  • There is a steep ramp to access the lift on the lower level.

You are on Foyer. Skip to the next section.

Foyer

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• Cinema Foyer View
  • The cinema foyer is located ahead as you enter.
  • There is step-free access to the cinema foyer.
  • There is step-free access throughout the foyer.
  • The type of flooring in the foyer is tiles.
  • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are good.
  • Wayfinding signage is available.
  • The nearest seating is located at the front right and left of the foyer.
  • The foyer does play background music.
  • There is a self service ticket machine.
  • The self service ticket machine is not at a suitable height for a wheelchair user.
  • The height of the self service touch screen is 105-135cm from floor level.
• Food and Drink Counter(s) View
  • There is a/are food/drink counter(s) within the foyer.
  • The counter(s) is/are located at the rear of the foyer.
  • The nearest counter is approximately 15m (16yd 1ft) from the main entrance.
  • The counter(s) is/are clearly visible from the entrance.
  • There is step-free access to the counter(s).
  • There is a clear unobstructed route to the counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
  • The counter(s) is/are not placed in front of a background which is patterned.
  • The lighting levels at the counter(s) are low.
  • The height of the counter(s) is/are 95cm.
  • There is sufficient space to write or sign documents on the counter(s).
  • There is a/are lowered section(s) of the counter(s).
  • The height of the lowered section(s) at the counter(s) is 75cm.
  • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
  • There is a clear knee recess beneath the low/lowered section(s) of the counter(s).
  • Clipboards can be provided to anyone who is unable to use the counter(s).
  • There is a hearing assistance system at the counter(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can bring food/drink to screens if required.
  • Tickets can be purchased from the food/drink counter(s).

You are on Eating and Drinking (Oscar's Bar). Skip to the next section.

Eating and Drinking (Oscar's Bar)

• The following information is for the bar.
• The bar is located to the left of the foyer.
• There is step-free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the counter is 110cm.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 75cm.
• There is a clear knee recess beneath the low/lowered section of the counter.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing system.
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles.
• Tables are not permanently fixed.
• Some chairs are permanently fixed.
• Chairs do not have armrests on both sides.
• The nearest table is approximately 2m from the entrance/opening.
• The nearest table is approximately 3m from the till/counter.
• The standard height for tables is 73cm.
• Plastic/takeaway cups are available.
• Drinking straws are available.
• There are hand held menus and menu boards/signs available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

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• Comments View
  • The bar serves alcoholic drinks and can serve food from the food counters.
  • The lowered section is shared with the food and drink counter.

You are on Counter (Guest Service Point). Skip to the next section.

Counter (Guest Service Point)

• The counter is located to the rear right of the foyer, at the entrance to the corridor leading to the screens.
• The counter is approximately 12m (13yd 4in) from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are low.

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• Counter View
  • The height of the counter is 91cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • This counter is the Guest Service Point. Tickets are checked here before entering the screen(s).

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access throughout the building.
• There are not doors in corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet and tiles.
• There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
• Handrails with a rounded or oval profile are not provided in corridors/walkways.
• There is poor colour contrast between the walls and floor in all areas.
• The lighting levels are varied.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• Dementia friendly signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• This venue does play background music in public areas.
• Music is played throughout the cinema.

You are on Screen (Screen 3). Skip to the next section.

Screen (Screen 3)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 3.
• This information is for the entrance located to the rear left of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The width of the ramp/slope is 119cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 83cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 15 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B at the front of the screen.
  • The designated seating area(s) is/are approximately 5m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
  • There is level access to Row B.
    There are 2 steps to access Row A.
    There are 13 steps to access Rows C to F.

You are on Screen (Screen 1 - isense). Skip to the next section.

Screen (Screen 1 - isense)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 1 - isense.
• This information is for the entrance located ahead as you enter the corridor to the rear right of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 128cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 129cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 84cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 20 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B, to the centre of the screen.
  • The designated seating area(s) is/are approximately 8m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
  • There are 2 steps to access Row A.
    There is level access to Row B.
    There are 18 steps to access Rows C to G.

You are on Screen (Screen 2). Skip to the next section.

Screen (Screen 2)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 2.
• This information is for the entrance located along the corridor to the left at the rear right of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up.
• The width of the ramp/slope is 129cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 82cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 20 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B, to the centre of the screen.
  • The designated seating area(s) is/are approximately 6m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
  • There is 1 step on either side of the screen to access Row A.
    The step on the right has a wall mounted handrail.
    There is level access to Row B.
    There are 18 steps to access Rows C to F.

You are on Screen (Screen 4). Skip to the next section.

Screen (Screen 4)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 4.
• This information is for the entrance located along the main corridor, ahead at the rear right of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The width of the ramp/slope is 112cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 80cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 20 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B, to the centre of the screen.
  • The designated seating area(s) is/are approximately 6m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
  • There are 2 steps to access Row A.
    There is level access to Row B.
    There are 18 steps to Rows C to F.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located along the main corridor leading to the screens from the rear right of the foyer, between Screens 4 and 5.
  • This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is not self-closing.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 214cm x 216cm (7ft x 7ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 146cm.
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 137cm and 147cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 106cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 93cm (3ft 1in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.
• The female toilet(s) is/are approximately 24m (26yd 9in) from the main entrance.
• There is step-free access into the female toilet(s).
• There is pictorial signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is available.
• There is a horizontal grab rail to the right of the seat.

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• Access to Standard Female Toilet(s) View
  • There is a lowered wash basin available.
  • The height of the lowered wash basin is 70cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a lowered hand dryer available.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located along the main corridor leading to the screens from the rear right of the foyer, to the left of Screen 6.
  • The male toilet(s) is/are approximately 31m (33yd 2ft) from the main entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available.
  • The height of the lowered urinal is 45cm.
  • There are no vertical wall-mounted grab rails at the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a horizontal grab rail to the right of the seat.
  • There is a lowered wash basin available.
  • The height of the lowered wash basin is 71cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is sensor.
  • There is not a lowered hand dryer available.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the ambulant cubicles in the standard female and male toilets.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 91cm (2ft 12in).
• Comments View
  • Photographs 1-5 show the standard female toilets.
  • Photographs 6-10 show the standard male toilets.

You are on Screen (Screen 5). Skip to the next section.

Screen (Screen 5)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 5.
• This information is for the entrance located along the main corridor ahead to the rear right of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The width of the ramp/slope is 144cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 80cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 25 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B, to the centre of the screen.
  • The designated seating area(s) is/are approximately 6m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
• Comments View
  • There are 2 steps either side of the screen to access Row A, with a handrail on the wall.
    
  • There is level access to Row B.
    
  • There are 23 steps to access Rows C to G.

You are on Screen (Screen 6). Skip to the next section.

Screen (Screen 6)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 6.
• This information is for the entrance located along the main corridor ahead at the rear right of the foyer.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm.
• The entrance door(s) is/are permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Row B (front of the screen).
• The gradient of the ramp/slope is slight.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up.
• The width of the ramp/slope is 142cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and laminate.
• The seats are electric reclining seats with footrests and armrests.
• The width of the rows of seating is 82cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located along the corridor leading off the rear right of the foyer, between Screens 4 and 5.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 25 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B, to the centre of the screen.
  • The designated seating area(s) is/are approximately 6m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
• Comments View
  • There are 2 steps with wall mounted handrails to either side of the seating to access Row A.
    
  • There is level access to Row B.
    
  • There are 23 steps to access rows C to G.

You are on Ramp(s) or Slope(s) (Screen 6 to Emergency Refuge Point). Skip to the next section.

Ramp(s) or Slope(s) (Screen 6 to Emergency Refuge Point)

• There is a ramp/slope located to the left hand-side of Screen 6.
• The ramp/slope is used to access the Emergency Refuge Point.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up.
• The width of the ramp/slope is 113cm (3ft 8in).
• The lighting levels at the ramp/slope are low.

You are on Emergency Refuge Point. Skip to the next section.

Emergency Refuge Point

• The Emergency Refuge Point is located to the front left of Screen 6.
• The refuge point(s) is/are clearly signed.
• The corridor leading to the refuge point has a minimum width of 90cm.
• The door leading to the refuge point has a minimum width of 85cm.
• The refuge point has clear minimum dimensions of 90cm x 140cm.
• There is an Evac Chair available at the refuge point(s).
• There is a voice communication system available at the refuge point(s).
• There is not a chair available at the refuge point(s).