You are on Overview. Skip to the next section.

Overview

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• Cinema Information View
  • View information on opening times.
  • The cinema has 20 screens in total.
  • All screens have designated seating for disabled visitors.
  • Advanced bookings are available.
  • Concessions are not available.
  • Tickets are free for carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Some films can be audio described.
  • Headsets are used for the audio description.
  • Some subtitled screenings are available.
  • Some autism friendly screenings are available.
  • View information on specially-adapted screenings (opens new tab).
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is a taxi rank.
  • The nearest train station is Humphrey Park.
  • This station has step-free access.
  • The nearest tram stop is Trafford Centre.
  • This tram stop has step-free access.
  • The nearest bus station is Trafford Centre.
  • This bus station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes or ramps: screens 7 to 20 inclusive and the corridor to screens 1-6.
  • Doors are held open along circulation routes.
  • Access throughout may include pillars, permanent physical obstructions and moveable physical obstructions.
  • Floors 1 and 2 can be accessed via a standard lift, escalator and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • Assistance dogs are welcomed in the cinema screens.
  • There is not a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located in the corridors to the screens.
  • The transfer space varies between toilets with adaptations.
  • Female and male step-free standard toilet facilities are located in the corridors to the screens.
• Changing Facilities View
  • Parent and baby changing facilities are located in all toilets with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located at the Trafford Centre.
  • The name of the car park is Trafford Centre Car Park 10.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on the first floor of the Trafford Centre, at the rear of the Orient.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is more than 200cm.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead from the entrance.
• The distance from the entrance is 25m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Floors 1 and 2 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1600kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 185cm (width) x 180cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located ahead from the entrance.
• Floors 1 and 2 can be accessed by escalator.
• The steps are clearly marked.
• The foot (bottom) and head (top) of the escalators are clearly marked.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located ahead from the entrance.
• Floors 1 and 2 can be accessed by these stairs.
• There are handrails on both sides and also a central handrail.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Ticketing (Self-Service). Skip to the next section.

Ticketing (Self-Service)

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• Self-Service Ticket Machines View
  • The height of the touchscreen display ranges from 98cm to 167cm from the floor.

You are on Foyer - Screens 1 to 6. Skip to the next section.

Foyer - Screens 1 to 6

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• Access View
  • There is step-free level access throughout all areas.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include pillars.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Counter (Foyer - Screens 1 to 6). Skip to the next section.

Counter (Foyer - Screens 1 to 6)

• The counter is located to the left from the lift, in the foyer for screens 1 to 6.
• The distance from the lift is 30m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 106cm.
• There is a lowered section at the counter.
• The height of the lowered section is 85cm.
• The card payment machine is at a height of 110cm.
• The payment machine is at a fixed height.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Screen Corridors - 1 to 6. Skip to the next section.

Screen Corridors - 1 to 6

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• Access View
  • There is step-free level access throughout the majority of walkways.
  • The following areas have step-free access via slopes: the corridor throughout (slight slope).
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Screen (3). Skip to the next section.

Screen (3)

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• Access To View
  • The screen is located to the right from the foyer for screens 1 to 6.
  • The most accessible route to the screen has a slight slope.
  • Doors are held open along the most accessible route.
  • There is step-free level access to the screen.
  • There is numbered signage on or near the door.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 148cm.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 148cm.
  • The doors have a high colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A.
  • There is step-free level access to screen.
• Screen Information View
  • The following rows have step-free level access: Row A.
  • The following areas have stepped access: Rows B to I.
  • Some flooring is shiny.
  • Seating available in the screen includes: seats with armrests.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
• Designated Seating View
  • The designated seating area is located in Row A.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is not clearly marked or signed.
  • There are 3 designated spaces for wheelchair users.
  • Companions can sit next to you.
  • Companion seating available includes: seats with armrests.
  • There is space for an assistance dog to rest.

You are on Toilet with Adaptations (Corridor Screens 1 to 6 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Corridor Screens 1 to 6 - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located at the end of the corridor for screens 1 to 6.
  • The distance from the entrance for screens 1 to 6 is 35m.
• Route View
  • The most accessible route to the toilet has slight slopes.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 168cm (width) x 165cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 123cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 137cm from the floor.
  • The height of the baby change facility when in use is 92cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Foyer - Screens 7 to 20. Skip to the next section.

Foyer - Screens 7 to 20

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• Access View
  • There is step-free level access throughout all areas.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include pillars, permanent physical obstructions and moveable physical obstructions.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny and patterned.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Counter (Foyer - Screens 7 to 20). Skip to the next section.

Counter (Foyer - Screens 7 to 20)

• The counter is located ahead from the lift at the rear of the foyer for screens 7 to 20.
• The distance from the lift is 70m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 109cm.
• There is a lowered section at the counter.
• The height of the lowered section is 85cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 110cm.
• The payment machine is at a fixed height.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables and long tables.
• Some tables are fixed.

You are on Food and Drink (Costa and Ben and Jerry's). Skip to the next section.

Food and Drink (Costa and Ben and Jerry's)

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• Restaurant Bar Café 1 View
  • Costa is located on the left side of the foyer for screens 7 to 20.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • The surface height is 95cm.
  • Menu types include: wall-mounted and countertop.
  • The following are available: a hearing assistance system, drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, benches and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Restaurant Bar Café 2 View
  • Ben and Jerry's is located on the right side of the foyer for screens 7 to 20.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a service counter.
  • The surface height is 85cm.
  • Menu types include: wall-mounted.
  • The following are available: a hearing assistance system and takeaway cutlery.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Screen Corridors - 7 to 20. Skip to the next section.

Screen Corridors - 7 to 20

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• Access View
  • There is step-free level access throughout walkways.
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Screens 7 to 20 - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Screens 7 to 20 - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the right from the foyer for screens 7 to 20.
  • The distance from the entrance to the foyer for screens 7 to 20 is 30m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 147cm (width) x 235cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 99cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 92cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 139cm from the floor.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Screen (13 - Dolby Cinema). Skip to the next section.

Screen (13 - Dolby Cinema)

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• Access To View
  • The screen is located to the left from the foyer for screens 7 to 20.
  • The most accessible route to the screen has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free access via a ramp to the screen.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There is a handrail on the right going up.
  • There is written text and numbered signage on or near the door.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a low colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row C.
  • There is step-free access via a ramp as you enter the screen.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is over 150cm wide.
  • There is a handrail on the right going up.
• Screen Information View
  • The following rows have step-free level access: Row C.
  • The following areas have stepped access: Rows A - B and D - J.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
• Designated Seating View
  • The designated seating area is located in Row C.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is clearly marked.
  • There are 4 designated spaces for wheelchair users.
  • Companions can sit next to you.
  • Companion seating available includes: electric reclining seats with footrests and armrests.
  • There is space for an assistance dog to rest.

You are on Screen (15). Skip to the next section.

Screen (15)

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• Access To View
  • The screen is located to the right from the foyer for screens 7 to 20.
  • The most accessible route to the screen has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free access via a ramp to the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
  • There is numbered signage on or near the door.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 148cm.
  • The doors have a high colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row E.
  • There is step-free access via a ramp as you enter the screen.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
• Screen Information View
  • The following rows have step-free level access: Row E.
  • The following areas have step-free access via slope or ramp: Rows A - D.
  • The following areas have stepped access: Rows F - L.
  • Some flooring is shiny.
  • Seating available in the screen includes: flip-down seats with armrests.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
• Designated Seating View
  • The designated seating area is located in Row E.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is clearly marked.
  • There are 3 designated spaces for wheelchair users.
  • Companions can sit next to you.
  • Companion seating available includes: flip-down seats with armrests.
  • There is space for an assistance dog to rest.

You are on Screen (20 - IMAX). Skip to the next section.

Screen (20 - IMAX)

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• Access To View
  • The screen is located to the right from the foyer for screens 7 to 20.
  • The most accessible route to the screen has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access to the screen.
  • There is written text and numbered signage on or near the door.
  • There is a single manual door.
  • The door opens towards you.
  • The door requires effort to open.
  • The width of the opening is 106cm.
  • The door has a low colour contrast.
  • There is not a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Rows A - B.
  • There is step-free access via a ramp as you enter the screen.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
• Screen Information View
  • The following rows have step-free level access: Rows A and B.
  • The following areas have stepped access: Rows C - I.
  • Some flooring is shiny.
  • Seating available in the screen includes: electric reclining seats with footrests and armrests.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
• Designated Seating View
  • The designated seating area is located in Row B.
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions can sit next to you.
  • Companion seating available includes: electric reclining seats with footrests and armrests.
  • There is space for an assistance dog to rest.