Access Guide
Overview
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Cinema Information
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- View information on opening times.
- The cinema has 11 screens in total.
- There are 11 screens with designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are not available.
- Tickets are free for carers.
- Visitors can use the Cinema Exhibitors Association Card at the cinema.
- Some films are rotated between screens to allow access.
- Films can be audio described.
- Headsets and Infrared systems are used for the audio description.
- Some subtitled screenings are available.
- Some autism friendly screenings are available.
- View information on specially-adapted screenings (opens new tab).
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Middlesbrough.
- This station has step-free access.
- The nearest bus station is Middlesbrough .
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- The ground, first and second floors can be accessed via a standard lift and escalator.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- The alternative formats documents can be provided in include: large print (on request).
- Assistance dogs are welcomed in the cinema screens.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- The toilets with adaptations are located on the ground and second floors.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located on the ground and second floors.
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Changing Facilities
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- Parent and baby changing facilities are located within all toilets with adaptations, and within the standard male and female toilets.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located to the side of the venue.
- The name of the car park is Middlesbrough Leisure Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 120cm.
- The doors have a low colour contrast.
Cinema Foyer
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are no doors to open along circulation routes.
- There is a low colour contrast between the walls and floor along most circulation routes.
- Some flooring is shiny and patterned.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and sofas.
- Lighting levels vary due to the use of large glazed walls or windows.
Ticketing (Self-Service)
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Self-Service Ticket Machines
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- The height of the touchscreen display ranges from 67cm to 138cm from the floor.
Lift
- The lift surveyed is located ahead from the entrance.
- The distance from the entrance is 16m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground, first and second floors can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 75cm.
- The internal dimensions of the lift are 106cm (width) x 140cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
Escalators
- The escalators surveyed are located to both sides of the entrance foyer, the left side to go up and the right side to go down.
- The ground, first and second floors can be accessed by escalator.
- The steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Counter (Tickets, Food and Drink)
- The counter is located to the rear of the entrance foyer.
- The distance from the entrance is 21m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 103cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 125cm.
- The payment machine is moveable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 67cm to 138cm from the floor.
- There is background noise in this area.
- Lighting levels vary due to there being different types of lights in the space.
Screen Corridors
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are no doors to open along circulation routes.
- There is a low colour contrast between the walls and floor along most circulation routes.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Screen 2
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Access To
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- The screen is located to the rear of the entrance foyer, on the left.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row A.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row A.
- The following areas have stepped access: Rows B to G.
- Seating available in the screen includes: seats with armrests and electric reclining seats with footrests and armrests.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located on Row A.
- The most accessible route to the designated seating has a slight ramp.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: seats with armrests and electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Screen (5 - XL)
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Access To
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- The screen is located to the rear of the entrance foyer, on the right.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row C.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row C.
- The following areas have stepped access: Rows A, B, D, E, F, G and H.
- Seating available in the screen includes: seats with armrests, sofas and electric reclining seats with footrests and armrests.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located on Row C.
- The most accessible route to the designated seating has a slight ramp.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: seats with armrests and electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the rear of the entrance foyer, on the right .
- The distance from the entrance is 28m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 178cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 155cm from the floor.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Screen (9 - Luxe Suite)
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Access To
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- The screen is located on the second floor.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the screen.
- There is written text and numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row A.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
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Screen Information
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- The following rows have step-free level access: Row A.
- The following areas have stepped access: Rows B to F.
- Seating available in the screen includes: electric reclining seats with footrests and armrests.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located on Row A.
- The most accessible route to the designated seating has a slight ramp.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: electric reclining seats with footrests and armrests.
- There is space for an assistance dog to rest.
Screen (11 - IMAX)
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Access To
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- The screen is located on the second floor, to the right on exiting the lift.
- The most accessible route to the screen has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via a slope to the screen.
- The slope has a slight gradient.
- There is written text and numbered signage on or near the door.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is not a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to Row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
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Screen Information
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- The following rows have step-free level access: Row B.
- The following areas have stepped access: Rows A, and C to H.
- Seating available in the screen includes: seats with armrests and electric reclining seats with footrests and armrests.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located on Row B.
- The most accessible route to the designated seating has a slight ramp.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: seats with armrests.
- There is space for an assistance dog to rest.
