You are on Introduction. Skip to the next section.

Introduction

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• General Information View
  • The cinema is located in the centre of Orpington, just off High Street and within the pedestrianised shopping area known as The Walnuts.
  • For more information on The Walnuts Shopping Centre please click here (new tab).
  • The cinema is in a pedestrian area.
• Cinema Information View
  • The cinema has 7 screens in total.
  • Screens 1-7 has/have step-free access.
  • Screens 1-7 has/have ramped access.
  • All screens have designated seating for disabled visitors.
  • There is a premium large screen format (isense) available.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are free for companions/carers.
  • Visitors can use the Cinema Exhibitors Association Card at the cinema.
  • Some films are rotated between screens.
  • Assistance dogs are welcomed in the cinema screens.
• Additional Information View
  • For more information on this cinema including opening times and film screenings please click here (new tab).
  • There is a Live Chat service available on the ODEON website.

You are on Audio Description, Subtitles and Autism Friendly. Skip to the next section.

Audio Description, Subtitles and Autism Friendly

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• Audio Description and Screen Hearing Enhancement System View
  • Some films can be audio described.
  • Portable loop systems are used for the audio description.
  • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
  • The audio description equipment is collected from any member of staff or the Guest Service Point.
  • Staff are trained to issue equipment.
  • The screens used for audio description vary, please contact the cinema for more information.
• Subtitled Screenings View
  • Some subtitled screenings are available.
  • There is/are a minimum of 3 subtitled screening(s) per week.
  • Subtitled screenings are available on selected days of the week.
  • Subtitled screenings are available on Sundays, Mondays and Thursdays.
  • Subtitled screenings are available at a mixture of peak and off-peak times.
  • All screens can be used for subtitled screenings.
• Autism Friendly Screenings View
  • Some autism friendly screenings are available.
  • There is/are a minimum of 2 autism friendly screening(s) per month.
  • Autism friendly screenings are available on Sundays only.
  • Autism friendly screenings are available at peak times only.
  • The screens used for autism friendly screenings vary, please contact the cinema for more information.
  • Advertisements or trailers are not played before autism friendly screenings.
  • Autism friendly screenings start at the advertised performance time.
  • There is not a large white clock within the screen(s) showing autism friendly screenings.
  • There is not large, clear directional signage to the screen(s) showing autism friendly screenings.
  • There is not pictorial signage to the screen(s) showing autism friendly screenings.
  • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
  • The sound levels in the screen(s) showing autism friendly screenings are turned down.
  • Site routing maps and screen seating plans are available.
  • There is not a quiet area available within the cinema.
  • Guests can bring their own food and drink into the screen(s).
  • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.

You are on Getting Here. Skip to the next section.

Getting Here

• The cinema is located to the east of High Street.
  It is approximately a 15 minute drive from Junction 4 off of the M25.
• The cinema shares the multi-storey car park within The Walnuts Shopping Centre.
  Vehicle access to the car park is from Homefield Rise, off High Street, then then take the left turn into Lych Gate Road.
  The car park is at the end of the road.
• There is a bus stop within 150 metres of the cinema.
• Bus routes 51, 61, 208, 353, 358, 477, B14, R1, R2, R3, R4, R5, R6, R7, R8, R9 and R11 stop on Orpington High Street, approximately 100m from the cinema.
  Please use the TFL Journey Planner for details of the most suitable route.
  All London buses are wheelchair accessible.
• For more information on TFL Journey Planner please click here (opens new tab).
• The nearest Railway Station is Orpington.
• Orpington Station is located off the A232 Crofton Road, approximately 0.8 miles (15 minutes walk) from the cinema.
  There are several bus routes which connect the station with High Street, close to the cinema.
  The station is served frequently with Thameslink and Southeastern railway services from: (North) Hither Green, Dulwich and London Stations.
  (South) Sevenoaks, Tonbridge, Tunbridge Wells and Hastings.
  There is step-free access into the station and level access to all platforms by lift.
  Staff are available to assist with portable ramps between the platform and the train.
• For more information on access and facilities at Orpington Station please click here (opens new tab).
• Southeastern Railway.
• To view the web page described above click here (opens in new tab).
• Thameslink Railway.
• To view the web page described above click here (opens in new tab).
• TFL Accessibility Guides.
• To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the accessibility webpage on the Odeon website please click here (new tab).
• There is a member of staff available for help and assistance.

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• Help and Assistance View
  • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
• Additional Contact Details View
  • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
  • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
  • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
  • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
  • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
  • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

You are on Parking (Provided by The Walnuts Shopping Centre). Skip to the next section.

Parking (Provided by The Walnuts Shopping Centre)

• The cinema has shared parking facilities.
• The cinema shares the shopping centres parking facilities.
• The car park is located off Lych Gate Road.
• The car park type is multi storey.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 189cm (6ft 2in).
• The car park does have a barrier control system.
• There is a touchscreen at the barrier.
• The barrier controls/touchscreen can be reached from the car.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked.
• There is/are 10+ designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in).
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Clearly marked/signposted parent and child parking bays are available.
• All parking spaces are provided on a first come first served basis.
• There are parking charges for the car park.
• Parking is free for visitors of the venue.
• Parking charges can be refunded at the cinema.
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment signs are located at the entrance to the car park and at the payment machines in the car park.
• Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located in the lift lobby of the car park.
• There is not a payment machine at a convenient height for wheelchair users.
• There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• The entrance is not clearly visible from the car park.
• The route from the car park to the entrance is not clearly signposted.
• The surface on the approach to the entrance is tarmac and concrete tiles.
• There is not a road to cross between the car park and the entrance.
• There is not a/are not clearly marked drop-off point(s).

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• Comments View
  • The Blue Badge bays are on level 1B of the car park.
    
  • There is a slight ramp to the lift, then level access by lift from this level down to street level.
    
  • Cinema customers are offered up to 3 hours free parking.
    
  • Please ask cinema staff to validate the car park ticket.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

• The surface of the approach is stone/concrete tiles and block paving.
• The cinema is approximately 100m from the pedestrian exit of the car park.
  The walkway is sheltered for part of the way.
  The cinema is also approximately 100m from the High Street.
• There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on both sides, at the corner of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 180cm.

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• Comments View
  • The two entrances open into the lift/escalator/stair lobby for access to the foyer on level 2.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located through the door to left of the lifts.
• The stairs are approximately 10m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are street level (level 1) to foyer (level 2).
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The depth of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.
• Escalators can be used to access other floors.
• The escalator(s) is/are located to the left of the lobby.
• The escalator(s) is/are clearly visible from the entrance.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are street level to foyer.
• The escalator(s) steps are clearly marked.
• The foot and head of the escalator(s) are clearly marked.
• The lighting levels at the escalator(s) are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead as you enter the building.
• The lift is clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are street level (level 1) to foyer (level 2).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • There are 2 identical lifts.

You are on Foyer. Skip to the next section.

Foyer

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• Cinema Foyer View
  • The cinema foyer is located on level 2, to the right as you exit the lift.
  • There is step-free access to the cinema foyer.
  • There is step-free access throughout the foyer.
  • The type of flooring in the foyer is tiles.
  • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are good.
  • Wayfinding signage is available.
  • The nearest seating is located in the café area to the right of the foyer.
  • The foyer does play background music.
  • There is a self service ticket machine.
  • The self service ticket machine is at a suitable height for a wheelchair user.
  • The self service ticket machine on the left is set at a lower height.
    The highest part of touchscreen is 122cm and the lowest point of the card reader keypad is 78cm.
• Food and Drink Counter(s) View
  • There is a/are food/drink counter(s) within the foyer.
  • The counter(s) is/are located at the rear of the foyer.
  • The nearest counter is approximately 20m (21yd 2ft) from the lift.
  • Clear signage for the counter(s) is not visible from the lift.
  • There is step-free access to the counter(s).
  • There is a clear unobstructed route to the counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
  • The counter(s) is/are placed in front of a background which is patterned.
  • The lighting levels at the counter(s) are good.
  • The height of the counter(s) is/are 95cm.
  • There is sufficient space to write or sign documents on the counter(s).
  • There is a/are lowered section(s) of the counter(s).
  • The height of the lowered section(s) at the counter(s) is 76cm.
  • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
  • There is a clear knee recess beneath the low/lowered section(s) of the counter(s).
  • There is a hearing assistance system at the counter(s).
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are hand held menus and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can bring food/drink to screens if required.
  • Tickets can be purchased from the food/drink counter(s).

You are on Eating and Drinking (Croma Pizza Point). Skip to the next section.

Eating and Drinking (Croma Pizza Point)

• The following information is for the café/bar.
• The café is located to the far right of the foyer.
• The height of the counter is 91cm.
• The system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the hearing system.
• There is step-free access within the .
• The type of flooring in this area is tiles.
• Chairs are not permanently fixed.
• Chairs do not have armrests on both sides.
• The nearest table is approximately 2m from the entrance/opening.
• The nearest table is approximately 2m from the till/counter.
• The distance between the floor and the lowest table is 72cm.
• The distance between the floor and the highest table is 104cm.
• The standard height for tables is 72cm.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• The type of food served here is pizza.
• The lighting levels are good.

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• Comments View
  • Croma Pizza has permanently closed down.

You are on Eating and Drinking (Costa). Skip to the next section.

Eating and Drinking (Costa)

• The following information is for the café.
• The café is located in the foyer, to the left of the main counter.
• There is step-free access to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the counter is 95cm.
• There is not a lowered section of the counter.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the hearing system.
• There is step-free access within the café.
• There is ample room for a wheelchair user to manoeuvre.
• This area does play background music.
• The type of flooring in this area is tiles.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• There are wall menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

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• Comments View
  • Food & drink is ordered from tv screen kiosk & collected at collection point..

You are on Counter (Guest Service Point). Skip to the next section.

Counter (Guest Service Point)

• The counter is located to the left of the Costa counter, at the entrance to the corridor leading to Screens 1 - 5.
• The counter is approximately 20m (21yd 2ft) from the lift.
• Clear signage for the counter is not visible from the lift.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.

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• Counter View
  • The height of the counter is 90cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing system.
  • This counter is the Guest Service Point. Tickets are checked here before entering the screen(s).
• Comments View
  • Hearing loops for use in the screen can also be collected from here.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access throughout the building.
• There are not doors in corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet and tiles.
• Handrails with a rounded or oval profile are not provided in corridors/walkways.
• There is poor colour contrast between the walls and floor in the majority of corridors/walkways.
• The lighting levels are low.
• Access to other floors/levels is via stairs, escalator and lift.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• Dementia friendly signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• This venue does play background music in public areas.
• Music is played in the foyer.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the right of the corridor leading to Screens 1 - 5.
  • This accessible toilet is approximately 30m (32yd 2ft) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is not self-closing.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 149cm x 195cm (4ft 11in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm.
  • The transfer space is obstructed by the non-infectious waste bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are non-infectious waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 99cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 89cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the left of the corridor leading to the screens, between screens 1 and 4.
  • The female and male toilets are approximately 30m (32yd 2ft) from the lift.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is a lowered urinal available in the male toilet(s).
  • The height of the lowered urinal is 50cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the lowered urinal.
  • The lowered urinal does contrast visually with the wall.
  • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is sensor.
  • There is not a lowered hand dryer available.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Comments View
  • Photographs 1-4 show the male toilets and 5-8 show the female toilets.

You are on Screen (Screen 1). Skip to the next section.

Screen (Screen 1)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 1.
• This information is for the entrance located on the left, in the corridor after the Guest Service Point.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A and B (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 135cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 12 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row B.
  • The designated seating area(s) is/are approximately 5m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 2). Skip to the next section.

Screen (Screen 2)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 2.
• This information is for the entrance located on the right, in the corridor beyond the Guest Service Point.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 102cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 102cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to C (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 135cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 45cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 21 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row C.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 4 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 3). Skip to the next section.

Screen (Screen 3)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 3.
• This information is for the entrance located on the right, in the corridor beyond the Guest Service Point.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to C (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 135cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 15 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row C.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 4 isense). Skip to the next section.

Screen (Screen 4 isense)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 4 isense.
• This information is for the entrance located on the left, in the corridor beyond the Guest Service Point.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 155cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 155cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to D (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite this screens entrance.

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• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall) and in the centre of the seats.
  • There is stepped access to the majority of seating.
  • There is/are 27 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted and fixed to the floor (hooped style).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row D.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 4 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.
  • The wall mounted handrail is on the left going up the steps.
    The hooped style handrails are intermittent going up the steps in the centre of the seats.

You are on Screen (Screen 5). Skip to the next section.

Screen (Screen 5)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 5.
• This information is for the entrance located at the far end of the corridor, beyond the Guest Service Point.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to C (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 125cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

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• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 12 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row C.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 6). Skip to the next section.

Screen (Screen 6)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 6.
• This information is for the entrance located on the left as you approach the main foyer from the lift, to the left of the escalators.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 82cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to C (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 125cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

Collapse all Expand all

• Screen Information View
  • The access to the majority of seating is located to one side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 15 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row C.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 2 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Screen (Screen 7). Skip to the next section.

Screen (Screen 7)

• The screen(s) is/are clearly signed.
• The name/number of the screen surveyed is Screen 7.
• This information is for the entrance located on the left as you approach the main foyer from the lift, to the left of the escalators.
• There is ramped/sloped access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 102cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 102cm.
• The entrance door(s) is/are not permanently held open before and after screenings.
• There is not a member of staff available for assistance at this entrance before and after screenings.
• This entrance gives access to Rows A to C (front of the screen).
• The gradient of the ramp/slope is slight.
• There are not handrail(s) at the ramp.
• The width of the ramp/slope is 125cm.
• The lighting levels at the ramp/slope are low.
• The ramp/slope is not clearly illuminated before and after screenings.
• The ramp/slope is not clearly illuminated during screenings.
• The type of flooring is carpet and vinyl.
• There are seats with armrests on both sides.
• Premium seating is available within the screen.
• The width of the rows of seating is 48cm.
• The lighting levels before and after screenings are low.
• The nearest accessible toilet is located in the corridor, opposite Screen 4.

Collapse all Expand all

• Screen Information View
  • The access to the majority of seating is located either side of the seats (against wall).
  • There is stepped access to the majority of seating.
  • There is/are 21 step(s).
  • The step(s) is/are clearly marked.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low.
  • The steps are not clearly illuminated during screenings.
  • The steps are not clearly illuminated before and after screenings.
  • The designated seating area(s) is/are located in Row C.
  • The designated seating area(s) is/are approximately 10m from the front of the screen.
  • The designated seating area(s) is/are clearly marked.
  • There is step-free access to the designated seating area(s).
  • There is/are 3 designated space(s) for wheelchair users in this screen.
  • Wheelchairs may be left with you.
  • The visibility of the screen from this seating area is good.
  • Companions/carers sit next to you.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Emergency Refuge Point (Screens 1, 4, 6 and 7). Skip to the next section.

Emergency Refuge Point (Screens 1, 4, 6 and 7)

• The refuge point is located to the rear of Screens 1, 4, 6 and 7, through the fire exit door.
• The refuge point(s) is/are clearly signed.
• The corridor leading to the refuge point has a minimum width of 90cm.
• The door leading to the refuge point has a minimum width of 85cm.
• The refuge point has clear minimum dimensions of 90cm x 140cm.
• There is an Evac Chair available at the refuge point(s).
• There is a voice communication system available at the refuge point(s).
• There is not a chair available at the refuge point(s).

You are on Emergency Refuge Point (Screens 2, 3 and 5). Skip to the next section.

Emergency Refuge Point (Screens 2, 3 and 5)

• The refuge point is located to the rear of Screens 2, 3 and 5, through the fire exit door.
  This refuge point can also be accessed from the corridor containing the entrances for the screens.
  There is a double door which directly leads to the refuge point shown in photograph 10.
• The refuge point(s) is/are clearly signed.
• The corridor leading to the refuge point has a minimum width of 90cm.
• The door leading to the refuge point has a minimum width of 85cm.
• The refuge point has clear minimum dimensions of 90cm x 140cm.
• There is an Evac Chair available at the refuge point(s).
• There is a voice communication system available at the refuge point(s).
• There is not a chair available at the refuge point(s).

You are on Emergency Refuge Point (Retail Counter). Skip to the next section.

Emergency Refuge Point (Retail Counter)

• The refuge point is located within the staircase, opposite the retail counter area.
• The refuge point(s) is/are clearly signed.
• The corridor leading to the refuge point has a minimum width of 90cm.
• The door leading to the refuge point has a minimum width of 85cm.
• The refuge point has clear minimum dimensions of 90cm x 140cm.
• There is an Evac Chair available at the refuge point(s).
• There is a voice communication system available at the refuge point(s).
• There is not a chair available at the refuge point(s).