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Student Central

University of Hull, Cottingham Road, Hull, HU6 7RX

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Access Guide

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Summary

  • Building View
    • Services / Facilities within the building include; the students union, a food hall, a Spa shop, a Wetherspoons bar, a nightclub, bookable meeting rooms, social spaces, the Central Hub, student union offices, and student services staff offices.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the ground floor, in the entrance lobby, on the right just before the Wetherspoons entrance, on the ground floor at the rear of the Asylum Nightclub, to the left of the female standard toilets, on the ground floor at the rear of the Asylum Nightclub, to the right of the male standard toilets, on the first floor, at the rear right of the student kitchen, and on the second floor at the end of the rear left corridor.
    • Female standard toilet facilities are located On the ground floor at the rear of the Asylum Nightclub, and on the second floor at the end of the rear left corridor.
    • Male standard toilet facilities are located On the ground floor at the rear of the Asylum Nightclub, and on the second floor at the end of the rear left corridor.
    • Gender neutral toilet facilities are located on the ground floor, in the entrance lobby, on the right just before the Wetherspoons entrance, and on the first floor, at the rear right of the student kitchen.

Getting Here

Useful Information

Rooms and Spaces Links

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Wilberforce multi storey car park.
    • The car park is located at the east of the campus to the rear of the Wilberforce building.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building next to the Spar Shop.
    • This entrance gives access to the ground floor.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'HULL UNIVERSITY STUDENTS UNION'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • There is a push pad/button to enter and exit the main automatic doors.
    • The entry push pad or push button is 102cm from floor level.
    • The exit push pad or push button is 100cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 115cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is also a double manual door next to this one.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 102cm.

Outside Access (Asylum Nightclub Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • This entrance gives access to the ground floor and Asylum Nightclub.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a slope with a very easy incline.

Outside Access (First Floor Walkway Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on the first floor.
    • This entrance gives access to the first floor.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 123cm.
    • The main door(s) open(s) automatically (towards you).
    • There is a push pad/button to enter and exit the main automatic doors.
    • The entry push pad or push button is 76cm from floor level.
    • The exit push pad or push button is 116cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 138cm.
    • There is also a double manual door next to this one.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • There is a push pad/button to enter and exit the main automatic doors.
    • The entry push pad or push button is 98cm from floor level.
    • The exit push pad or push button is 117cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 151cm.
  • Step(s) View
    • The step(s) is/are located on the path to the left of the entrance.
    • There is/are 15+ step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are in the centre of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The central handrail covers the stairs but not the half landing.
      There is a handrail to the right (going up).
      The handrail on the right does not cover the first 8 steps.

Reception (Central Hub)

  • Reception View
    • The reception point is located ahead and slightly to the right as you enter via the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 105cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 97cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is carpet and vinyl.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seating is picnic benches at a height of 72cm.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is wood, laminate, vinyl, tiles and carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • Floor plans/maps are available.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in communal areas.
    • Music is played in the main entrance foyer.
    • There is not a hearing assistance system in the communal areas of the building.

Opening Times (Spar Shop)

  • Monday 08:00 - 22:00.
  • Tuesday 08:00 - 22:00.
  • Wednesday 08:00 - 22:00.
  • Thursday 08:00 - 22:00.
  • Friday 08:00 - 22:00.
  • Saturday 09:00 - 22:00.
  • Sunday 10:00 - 22:00.

Entrance (Spar Shop)

  • Entrance View
    • This information is for the entrance located on the ground floor, directly to the left as you enter via the main entrance.
    • This entrance gives access to the Spar shop.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hull University Students Union SPAR'.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 215cm.

Getting Around (Spar Shop)

  • Access View
    • There is step-free access throughout the area.
  • Circulation View
    • There are no doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is tiles and laminate.
    • There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in communal areas.
    • Music is played throughout the shop.
    • There is not a hearing assistance system in the communal areas of the building.

Counter (Spar Shop Manual Payment Counter)

  • Counter View
    • The counter is located at the front of the store, to the right as you enter.
    • The counter is approximately 5m (5yd 1ft) from the Spar shop entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 95cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is tiles.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Counter (Spar Shop Self Service Payment Counter)

  • Counter View
    • The counter is located along the left aisle of the store.
    • The counter is approximately 5m (5yd 1ft) from the Spar shop entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 77cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is not staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is tiles.
  • Waiting Area View
    • There is not a waiting area close to the counter.
    • There are self service touchscreens with a height range of 98cm to 145cm.
      There is a lower self service touchscreen with a height range of 84cm to 130cm.

Opening Times (Wetherspoons)

  • Monday 08:00 - 00:00.
  • Tuesday 08:00 - 00:00.
  • Wednesday 08:00 - 22:00.
  • Thursday 08:00 - 00:00.
  • Friday 08:00 - 00:00.
  • Saturday 08:00 - 01:00.
  • Sunday 08:00 - 00:00.

Eating and Drinking (Wetherspoons)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located on the ground floor of Student Central at the rear.
    • There is step-free access to the restaurant/bar.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the highest table is 113cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also high tables, long tables, bench seats, stools and high stools.
    • The type of flooring in this area is vinyl, wood and laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
    • Access to the additional seating area is via 2 medium height steps.
    • There is an additional outdoor seating area with picnic benches only at a height of 72cm to the underside.

Entrance (Wetherspoons Outdoor Seating Area)

  • Entrance View
    • This information is for the entrance located at the rear right of Weatherspoons.
    • This entrance gives access to the outdoor seating area.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 73cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There are 2 similar single doors in this area.

Counter (Wetherspoons/Asylum Nightclub Late Night Food Orders)

  • Counter View
    • The counter is located at the far end of the right wall as you enter via the Asylum Nightclub external entrance.
    • The counter is approximately 15m (16yd 1ft) from the Asylum Nightclub external entrance.
    • Clear signage for the counter is not visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is vinyl.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Opening Times (Asylum Nightclub)

  • Opening times for the venue vary according to bookings/events taking place.

Counter (Asylum Nightclub Box Office)

  • Counter View
    • The counter is located to the right as you enter via the Asylum Nightclub external entrance.
    • The counter is approximately 1m (3ft 3in) from the Asylum Nightclub entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Counter (Asylum Nightclub Cloakroom)

  • Counter View
    • The counter is located on the left as you enter via the Asylum Nightclub external entrance,.
    • The counter is approximately 5m (5yd 1ft) from the Asylum Nightclub entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a background which is patterned.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet and vinyl.
  • Waiting Area View
    • There is not a waiting area close to the counter.

Eating and Drinking (Asylum Nightclub)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor of Student Central at the rear.
    • There is step-free access to the bar.
    • For access there are double manual doors which are permanently held open.
    • The entrance detailed is the internal entrance located in the corridor just to the left past the Wetherspoons entrance.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is drinks only.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 76cm.
    • The standard height for the underside of dining tables is 76cm.
    • The surface height of the highest table is 111cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables, long tables, bench seats and high stools.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are varied.
    • Lighting levels may be lower in the evening.

Other Floors (Ground Floor to First Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located ahead as you enter via the main entrance.
    • The stairs are approximately 5m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, heavy, double doors to enter and exit the stairwell on the first floor.
    • The floors which are accessible by the stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Other Floors (First Floor to Second and Third Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located on the first floor between the first and second set of doors of the first floor walkway entrance.
    • The stairs are approximately 2m from the walkway entrance firs set of doors.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by the stairs are 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • The lift is located in the entrance foyer, to the left, just before the Wetherspoons entrance, as you enter via the main entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3.
  • The weight limit for the lift is 820kg.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 133cm x 140cm (4ft 4in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Opening Times (Central Hub)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Central Hub)

  • Entrance View
    • This information is for the entrance located on the first floor, to the rear of the lift.
    • This entrance gives access to Central Hub.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There are no doors at this entrance.
    • The width of the door opening is 195cm.

Counter (Central Hub)

  • Counter View
    • The counter is located ahead as you enter.
    • The counter is approximately 5m (5yd 1ft) from the entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 74cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • The seats do not have armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The counter surveyed was counter 3. There are 3 other similar counters.

Getting Around (Central Hub)

  • Access View
    • There is step-free access throughout the area.
  • Circulation View
    • There are no doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.

Opening Times (Cash Office)

  • Monday Closed.
  • Tuesday 11:00 - 15:00.
  • Wednesday 11:00 - 15:00.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Counter (Cash Office)

  • Counter View
    • The counter is located on the second floor, at the rear right as you exit the lift.
    • The counter is approximately 15m (16yd 1ft) from the lift.
    • The counter is clearly visible from the lift.
    • There is step-free access to the counter, via lift.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is a bell to attract attention.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in this area is carpet.
  • Waiting Area View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is a mixture of seating with and without armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Accessible Toilet(s) (Ground Floor Entrance Lobby - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, in the entrance lobby, on the right just before the Wetherspoons entrance.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the Wetherspoons bar.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is medium.
  • Toilet Features View
    • The dimensions of the accessible toilet are 155cm x 165cm (5ft 1in x 5ft 5in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 84cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 128cm (4ft 2in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 97cm.

Accessible Toilet(s) (Ground Floor Asylum Nightclub - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the rear of the Asylum Nightclub, to the left of the female standard toilets.
    • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 97cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
    • The contrast between the hand dryer and the wall is low.

Accessible Toilet(s) (Ground Floor Asylum Nightclub - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the rear of the Asylum Nightclub, to the right of the male standard toilets.
    • This accessible toilet is approximately 50m (54yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 88cm (2ft 11in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 174cm x 190cm (5ft 9in x 6ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are not available in the toilet.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
    • The contrast between the hand dryer and the wall is low.

Accessible Toilet(s) (First Floor Student Kitchen - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor, at the rear right of the student kitchen.
    • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 240cm (4ft 11in x 7ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is medium.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer requires hands to be inserted into the top.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 80cm (2ft 7in).
    • The contrast between the hand dryer and the wall is medium.

Accessible Toilet(s) (Second Floor Rear Right Corridor - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the second floor at the end of the rear left corridor.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 179cm x 220cm (5ft 10in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 108cm (3ft 7in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 92cm (3ft).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 70cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 84cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 94cm (3ft 1in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The gender neutral toilet is located on the ground floor, in the entrance lobby, on the right just before the Wetherspoons entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 94cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The female and male toilets are located on the ground floor, to the rear of the Asylum Nightclub.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 50m from the main entrance.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 94cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • There are no doors to the female and male standard toilets. The sinks are communal are located in the lobby area between the female and male standard toilets.