You are on Overview (Murray House). Skip to the next section.

Overview (Murray House)

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• About View
  • This is a community health care hub with multiple services available.
  • Services available in the venue include: 0-19 Healthy Child and Young Person's Services, Children's Specialist Therapy Services, Adult's Specialist Therapy Services, District Nursing Teams, Specialist Teams such as Respiratory and Home Oxygen, Heart Failure and Physical Disability Physiotherapy Services, Podiatry and Specialist Dental Services.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Oxford Parkway.
  • The nearest bus station is Oxford Parkway Park and Ride.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open and manual doors.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: walking aids and a manual wheelchair. .
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located within the quiet room.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: large print (on request), Braille (on request) and different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: autism awareness training.

You are on Toilet and Changing Facilities (Murray House). Skip to the next section.

Toilet and Changing Facilities (Murray House)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located off the reception waiting area and along the podiatry clinic room corridor.
  • All toilets with adaptations have a left hand transfer space.
  • The shared step-free toilet facilities are located off the reception waiting area and along the podiatry clinic room corridor.

You are on Parking (Blue Badge Holders and Drop Off Only). Skip to the next section.

Parking (Blue Badge Holders and Drop Off Only)

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 482cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 9m from the accessible entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are not available.
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 246cm (width) x 492cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located within the car park.
  • The maximum waiting time for the drop off points is 20 minutes.

You are on Entrance (Murray House Accessible Entrance). Skip to the next section.

Entrance (Murray House Accessible Entrance)

• This entrance is located at the front of the building, to the right of the main entrance.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There is an intercom at a height of 114cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 90cm.
• The width of the opening is 125cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 97cm.
• There is step-free level access as you enter.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is a bell at a height of 155cm.
• The height of the hand sanitiser is 125cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 83cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• The unlocked door is permanently held open.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 81cm.
• There is a small lip on the threshold of the opening.
• The second door has a high visual contrast.
• There is a push pad or push button to exit at a height of 116cm.
• There is step-free level access as you enter.

You are on Reception (Murray House). Skip to the next section.

Reception (Murray House)

• The reception is located immediately ahead as you enter Murray House.
• The distance from the accessible entrance is 7m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Getting Around (Murray House). Skip to the next section.

Getting Around (Murray House)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and doors permanently held open.
• The flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
• Lighting levels vary due to the size of the space.

You are on Seating Area (Waiting Room 2). Skip to the next section.

Seating Area (Waiting Room 2)

• The waiting room is located to the left after you enter the clinic room corridor.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access into this area.

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• Location and Access View
  • The width of the opening is 208cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Clinic Room). Skip to the next section.

Consultation / Medical Room (Clinic Room)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; C7.
• The room is located ahead and to the right as you enter the clinic room corridor.
• The most accessible route to the room has step-free level access and manual doors.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 185cm.
• The hoist is powered overhead and accesses all areas.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Group Clinic Room). Skip to the next section.

Consultation / Medical Room (Group Clinic Room)

• There are 2 consultation/medical rooms available.
• The room surveyed was; C13 and C14.
• The room is located to the left as you enter the clinic room corridor and along the corridor on the left.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Podiatry Clinic Room). Skip to the next section.

Consultation / Medical Room (Podiatry Clinic Room)

• There are 5 consultation/medical rooms available.
• The room surveyed was; C17.
• The room is located along the podiatry clinic room corridor and to the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has an open extension leaf.
• The door opens inwards.
• The width of the opening is 140cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 185cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Consultation / Medical Room (Dental Clinic Room). Skip to the next section.

Consultation / Medical Room (Dental Clinic Room)

• There are 3 consultation/medical rooms available.
• The room surveyed was; C24.
• The room is located along the dental clinic room corridor and on the right.
• The most accessible route to the room has step-free level access and manual doors.
• There is numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The hoist is powered overhead and accesses all areas.
• Seating available in the room includes: riser recliner chairs.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Imaging Room (Dental X-Ray). Skip to the next section.

Imaging Room (Dental X-Ray)

• The room surveyed was; X-Ray Room.
• The room is located along the dental clinic room corridor and to the left.
• The most accessible route to the room has step-free level access and manual doors.

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• Imaging Room View
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Furniture available in the room includes: desks.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located off the reception waiting area.
• The distance from the accessible entrance is 11m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located off the reception waiting area.
  • The distance from the accessible entrance is 12m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 157cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 76cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.