Access Guide
Overview (Regent House)
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About
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- Services available in the venue include: Bucks Talking Therapies.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Aylesbury.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are manual doors along circulation routes.
- The ground, first and second floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities (Regent House)
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Toilet Facilities
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- Toilets with adaptations are not available.
- Female and male step-free standard toilet facilities are located on the main ground floor corridor.
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located on the main ground floor corridor.
Parking (On Street Parking)
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on George Street.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Regent House)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are no handrails for the ramp.
- There is an intercom at a height of 142cm.
- There is a key fob/card reader at a height of 125cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- There is a locked extension leaf.
- The locked extension leaf can be opened on request.
- The width of the opening is 65cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 123cm.
- Due to the nature of the service, patients are met at the entrance and accompanied to reception and throughout the building during their visit.
Getting Around (Regent House)
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Access
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- There is step-free access between floors via platform lift.
- The ground, first and second floors step-free access via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the centre corridor.
- The distance from the Regent House entrance is 6m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
- This lift is a platform lift.
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Platform Lift
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- The ground, first and second floors can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 410kg.
- The internal dimensions of the lift are 90cm (width) x 130cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- This lift has a visual floor indicator.
Stairs
- The stairs are located in the central corridor.
- The ground, first and second floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Therapy Room 1)
- The room surveyed was Therapy Room 1.
- The room is located on the ground floor, to the right from reception.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 108cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: armchairs.
- Furniture available in this room includes: coffee tables and desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Therapy Room 4)
- The room surveyed was Therapy Room 4.
- The room is located on the ground floor, to the left of reception.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 71cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: armchairs.
- Furniture available in this room includes: coffee tables and desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Group Room)
- The room surveyed was Group Room.
- The room is located on the ground floor, to the right from reception.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 156cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: tables and desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Bathroom with Adaptations (Toilet and Shower)
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Location and Access
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- The bathroom surveyed is located on the ground floor, on the main corridor.
- The distance from the Regent House entrance is 9m.
- The most accessible route to the bathroom has step-free level access.
- There are manual doors along the most accessible route.
- There is step-free level access into the bathroom.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 79cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 240cm (width) x 250cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 175cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 160cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
