Access Guide
Summary
- This is a medical centre.
- Services within the building include: CAMHS Horizon Service.
Getting Here
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By Road
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- From the Oxford Eastern Bypass, leave towards Oxford City Centre on Horsepath Driftway. The entrance to Maple House is located on the right.
- Standard parking and a signed but unmarked Blue Badge Bay is located outside Maple House.
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By Bus
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- The nearest bus stop is Corner House which is located on Hollow Way. Services 10, N10, NU5 and the U5 BROOKES bus stop here.
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By Train
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- The nearest train station is Oxford, which is a 18 minutes taxi ride away.
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Useful Links
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- The link below is for the local bus provider.
- To view the web page described above click here (opens in new tab).
- The link below is for the local train provider.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- There is a signed but unmarked Blue Badge bay.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday Closed.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 137cm (4ft 6in).
- There is not a hand sanitiser.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception
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Reception
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- The reception point is located to the left on entering.
- The reception point is approximately 2m (2yd 7in) from the Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Vending machines are not available.
- A water dispenser is available.
- There is a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Inside Access
- There is level access once inside.
- This venue does not play background music.
- Wayfinding signage is not available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Consultation / Treatment Room (Consultation)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Olive.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s) (Clinical Area)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located on the right of the main corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 18m from the Main Entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is no signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 92cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
- The toilet is accessed via a key card reader. The height of the reader is 85cm. There is also an exit button. The height of the exit button is 110cm.
Standard Toilet(s) (Visitor)
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Toilet Facilities
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- The shared toilet is located to the right on entering the clinical corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the Main Entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever.
- Lighting levels are good.
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Baby Changing Facilities
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- Baby change facilities are available in the shared toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.