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Wallingford Community Hospital - First Aid

Reading Road , Wallingford, Oxfordshire, OX10 9DU

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Access Guide

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Summary

  • This is a community hospital.
  • Services within the building include: Outpatients, Wards, Maternity, Podiatry, Physiotherapy, the Day Hospital and Mental Health.

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • Home visits services are not available.

Getting Here

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the hospital site.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 456cm (7ft 7in x 14ft 12in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the South Oxon Mental Health entrance.
    • The furthest Blue Badge bay is 9m (9yd 2ft) from the South Oxon Mental Health entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
  • Comments View
    • The Blue Badge bays vary in size.

Outside Access (South Oxon Mental Health)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 240cm.
    • The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 120cm (3ft 11in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 77cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Opening Times

  • Monday 08:30 - 18:30.
  • Tuesday 08:30 - 18:30.
  • Wednesday 08:30 - 18:30.
  • Thursday 08:30 - 18:30.
  • Friday 08:30 - 18:30.
  • Saturday Closed.
  • Sunday Closed.

Reception (First Aid)

  • Reception View
    • The reception point is located to the right on entering the building.
    • The reception point is approximately 8m (8yd 2ft) from the South Oxon Mental Heath entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are varied.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located in the main hospital building.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located off the main corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 14m from the South Oxon Mental Health entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The information above relates to the female toilet. There is a different configuration of rails in the male toilet.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

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