Access Guide
Getting To (Cafe)
- This route starts at the Whiteleaf Centre car park.
- The most accessible route from here has step-free level access.
- Access to this service is via the Whiteleaf Centre main entrance.
- There is a drop-off point at this entrance.
- This service is located on the ground floor.
- The service is approximately 20m from the Whiteleaf Centre - Bucks Health and Wellbeing Campus entrance.
- Enter via the - Bucks Health and Wellbeing Campus entrance.
- At the main reception turn right, cross the lobby area and the Cafe is located ahead.
- This route to the service has step-free level access.
- There are no doors to open along this route.
- There are not resting areas along this route to the service.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- View information on getting to and around the hospital (opens new tab).
Parking (The Whiteleaf Centre)
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Car Park
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- The car park is located in front of the Whiteleaf Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 465cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 25m from The Whiteleaf Centre main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of The Whiteleaf Centre main entrance.
Entrance (The Whiteleaf Centre - Bucks Health and Wellbeing Campus)
- This entrance is located at the front of the Whiteleaf Centre.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 117cm.
- There is a key fob/card reader at a height of 85cm.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 125cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a second, single automatic door.
- The door opens by sliding.
- The width of the opening is 130cm.
- The door has a low colour contrast.
Eating and Drinking (Cafe)
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Location and Access
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- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 166cm.
- The doors have a medium colour contrast.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located at the rear, left side of the cafe.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 96cm.
- The payment machine is portable.
- The height of the tray rail is 88cm.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted and countertop.
- The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Some flooring is shiny and patterned.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet and Changing Facilities (Cafe)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet lobby, at the side of the Cafe.
- The toilet with adaptations has a right hand transfer space.
- Female and male step-free standard toilet facilities are located in the toilet lobby, at the side of the Cafe.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located in the toilet lobby, at the side of the cafe.
- The distance from the cafe entrance is 18m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 185cm (width) x 225cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 115cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 122cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 120cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 84cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
