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Whiteleaf Centre (Bucks Health and Wellbeing Campus) - Outpatients

Bierton Road, Aylesbury, HP20 1EG

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Access Guide

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Getting To (Outpatients)

  • This route starts at the Whiteleaf Centre car park.
  • The most accessible route from here has step-free level access.
  • Access to this department is via the Whiteleaf Centre - Bucks Health and Wellbeing Campus entrance.
  • There is a drop-off point at this entrance.
  • This department is located on the first floor.
  • The department is approximately 5m from the lift.
  • Enter via the Whiteleaf Centre - Bucks Health and Wellbeing Campus entrance.
  • Proceed ahead to the main reception, then bare left and follow the corridor to the lift at the rear of the building.
  • Take a lift to the first floor.
  • Exit the lift to the right and Outpatients is located directly ahead.
  • This route to the department has a lift.
  • Doors are held open along this route.
  • Some flooring is shiny along this route.
  • There are not resting areas along this route to the department.
  • Wayfinding signage is provided.
  • Dementia-friendly signage is not provided.
  • The following toilet facilities are available along the route: toilets for ambulant disabled users and standard toilets.
  • View information on getting to and around the hospital (opens new tab).

Parking (The Whiteleaf Centre)

  • Car Park View
    • The car park is located in front of the Whiteleaf Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 9 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 465cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 25m from The Whiteleaf Centre main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of The Whiteleaf Centre main entrance.

Entrance (The Whiteleaf Centre - Bucks Health and Wellbeing Campus)

  • This entrance is located at the front of the Whiteleaf Centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 117cm.
  • There is a key fob/card reader at a height of 85cm.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 125cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 130cm.
  • The door has a low colour contrast.

Lift

  • The lift surveyed is located at the rear of the Whiteleaf Centre.
  • The distance from the Whiteleaf Centre main entrance is 22m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The Lower Ground, Ground and First floors can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1600kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • The majority of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 113cm.
    • The internal dimensions of the lift are 138cm (width) x 245cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a medium colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Department / Service (Outpatients)

  • Location and Access View
    • Outpatients is located on the first floor of the Whiteleaf Centre.
    • There is not any signage on or near the door.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The width of the opening is 82cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a medium colour contrast.
    • There is a second set of double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The width of the opening is 82cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a medium colour contrast.
    • There is a push pad or push button to exit at a height of 110cm.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is a manual door along one of the circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • There is not a hearing assistance system.

Toilet and Changing Facilities (Outpatients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located in the main Outpatients corridor.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located in the main Outpatients corridor.

Reception (Outpatients)

  • Location View
    • The reception is located ahead from the Outpatients department entrance.
    • The distance from the Outpatients department entrance is 24m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 76cm.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and armchairs.

Seating Area (Quiet Waiting Room)

  • Location and Access View
    • The waiting room is located to the left of the Outpatients reception area.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door is permanently held open.
    • There is a locked extension leaf.
    • The width of the opening is 88cm.
    • The door has a medium colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and armchairs.
    • There is no (or very little) background noise in this area.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.

Consultation / Medical Room (Consulting Room 16)

  • The room surveyed was Consulting Room 16.
  • The room is located on the Outpatients main corridor.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 93cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests and armchairs.
  • Furniture available in this room includes: coffee tables and desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Therapy Room 5)

  • The room surveyed was Therapy Room 5.
  • The room is located on the Outpatients main corridor.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 85cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the Outpatients main corridor.
    • The distance from the Outpatients entrance is 35m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 205cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 138cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 121cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.