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Whiteleaf Centre (Bucks Health & Wellbeing Campus) - Amber and Opal Wards

Bierton Road, Aylesbury, Buckinghamshire, HP20 1EG

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Access Guide

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Summary

  • This is a community hospital.
  • Services on the ground floor include: Amber and Opal Ward, ECT, Sanctuary, Gym, Day hospital, Staff Learning Zone, Pharmacy, Meeting Room, Café and OT office.
  • Services on the lower ground floor include: Sapphire Ward and Ruby Ward.
  • Services on the first floor include: Outpatients.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 9 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 450cm (8ft 2in x 14ft 9in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the Main Entrance.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac and block paving.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located in front of the building.

Getting To (Amber and Opal Wards)

  • Amber and Opal Wards is/are located on the Ground Floor.
  • Access to Amber and Opal Wards is via the Main Entrance.
  • Enter via the Main Entrance, turn left and go down the corridor to the end. The Amber and Opal Wards entrance is located in front of you.
  • There is step free access to Amber and Opal Wards.
  • Amber and Opal Wards is approximately 38m from the Main Entrance.
  • There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 98cm (3ft 3in).
    • There is an intercom.
    • The height of the intercom is 98cm (3ft 3in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 133cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 133cm.

Reception (Main)

  • Reception View
    • The reception point is located just beyond the Main Entrance.
    • The reception point is approximately 4m (4yd 1ft) from the Main Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Comments View
    • There is one chair near the reception.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet and vinyl.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails are not provided in corridors.
    • There is high colour contrast between the walls and floor in all corridors.
    • The lighting levels are varied.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Opening Times

  • Access is by appointment only.

Entrance (Amber and Opal Ward)

  • Entrance Details View
    • This information is for the entrance located on the ground floor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 107cm (3ft 6in).
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are single width.
    • The width of the door opening is 99cm.
  • Comments View
    • This entrance leads to an open court yard, it is secured access only.

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