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Oxford Street - Bond Street Station to Oxford Circus

Oxford Street, London, W1C 1DX

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Access Guide

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COVID-19 Information

  • The information in this section was taken in October 2020.
  • Some of the shops on Oxford Street have temporary barriers for queuing at their entrances.
  • Oxford Circus underground station is operating a one-way system.
    The entrances to Oxford Circus station from the south side of Oxford Street may be closed.
  • There are hand sanitiser points attached to signposts at intervals along the street.
  • There are signs and pavement stickers to remind visitors about social distancing.
  • In some areas, barriers have been installed to close bus stops so that the layby can be used to create more pavement space
    This will increase the distance between some bus stops.
  • Please see the attached link for information from TFL on accessibility for customers during the coronavirus pandemic.
    If social distancing would prevent staff providing assistance - such as guiding a visually impaired passenger or pushing a wheelchair user up a portable ramp - an accessible taxi will be booked instead.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Overview (Key Accessibility Information)

  • This Access Guide covers the section of Oxford Street between Bond Street Station at Davies Street, and Oxford Circus at the junction with Regent Street.
    The changing nature of the West End may mean that the on-street conditions are different to the description in this Access Guide.
    This Access Guide was undertaken in August 2019 and last reviewed in October 2020.
    The length of this section is approximately 0.3 miles (0.5km).
    For detailed information about Oxford Street itself, between Bond Street Station and Oxford Circus please click here (new tab).
    Major businesses such as John Lewis (new tab), Boots (new tab), Microsoft (new tab), McDonald’s (new tab), Next (new tab), Disney Store, River Island, H&M, Debenhams and House of Fraser are located in this section.
    This Access Guide also includes the side roads:
    - Holles Street, leading to Cavendish Square Gardens (new tab)
    - Harewood Place, leading to Hanover Square (new tab)
    - Davies Street, leading to South Molton Street (new tab)
    - South Molton Street (new tab).
  • New Bond Street, Regent Street and the sections of Oxford Street to the east and west are covered in separate Access Guides.
  • Oxford Street and the roads which cross it are extremely busy.
    The pavements and pedestrian crossings are all level and wide, however they can be congested at peak times, which could be daunting for some people.
    Peak times are from 12:00 until around 19:00, and peak months are July - August and December.
  • There can be a lot of noise from the open doors of some shops and also musicians performing on the street.
    Seating and Legible London wayfinding signs are available at intervals on both sides of Oxford Street.
    All of the crossroads and side roads have pedestrian-controlled crossings apart from the side road John Prince's Street, on the north side of Oxford Street near to Oxford Circus.
  • Pedestrian traffic is likely to increase when the new Elizabeth Line Station opens at Bond Street in 2022.
    There are plans to widen pavements and improve the streetscape of Oxford Street and most of the side roads in the next few years which may cause temporary disruption in some areas.
  • The main ways to get to Oxford Street include; tube, bus or taxi.
    Along this section of Oxford Street there are taxi ranks on the north side, outside Debenhams and John Lewis.
    Bus stops are located at various points along Oxford Street. However the number of bus routes and the location of the bus stops may change as part of the Oxford Street District improvement works.
    Access points for the following Underground Stations are located in this section of Oxford Street; Bond Street and Oxford Circus.
  • Parking in the area is very limited and visitors are encouraged to use public transport.
    Within this section of Oxford Street there is an underground car park with lift access and Blue Badge parking bays (Q-Park - Oxford Street (new tab)), situated off Cavendish Square, north of Oxford Street.
    There are a small number of Blue Badge parking bays and some standard on-street bays in side roads off Oxford Street.
  • There are no public toilets in this section of Oxford Street.
    There are automatic public toilet cubicles at Princes Street, off Regent Street (near Oxford Circus) and Balderton Street, near Selfridges (west of Bond Street Station).
    These are intended to be accessible for all, but may not have the space or support rails to suit some disabled users.
    Many of the department stores, larger shops and restaurants have step-free accessible and standard toilets and baby change facilities for customers.
    There are also toilet and baby change facilities available within Q-Park - Oxford Street.
  • To view the Access Guide for Oxford Street - Marble Arch to Bond Street Station please click here (new tab)..
  • To view the Access Guide for Oxford Street - Oxford Circus to Tottenham Court Road please click here (new tab)..

Related West End Venues (Oxford Street - Bond Street Station to Oxford Circus)

Getting Here (Oxford Street - Between Bond Street Station and Oxford Circus)

On Street Parking (Old Cavendish Street)

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Old Cavendish Street, to the north of Oxford Street, entered from Henrietta Place.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 4 hours only.
  • Comments View
    • Parking in the area is very limited and visitors are encouraged to use public transport, however for information about the Blue Badge Scheme and parking in London please click here (new tab).
    • For information on where you can park with a disabled parking badge please click here (new tab).

General Accessibility (Oxford Street - Bond Street Station to Oxford Circus)

  • Paths and Pavements View
    • There is step-free access throughout Oxford Street.
      Most of the shops and restaurants in this section have at least 1 step-free entrance.
      The pavements are generally level or with a slight slope along their length (photographs 1 - 3).
      There are some areas, such as between Oxford Circus and Swallow Passage on the south side, where the pavement slopes across its width or to the centre.
    • All the crossroads and side roads have pedestrian-controlled crossings apart from the side road; John Prince's Street on the north side of Oxford Street near to Oxford Circus.
      There are also pedestrian-controlled points to cross Oxford Street between the crossroad junctions.
      Some of these crossing points can become congested and give limited time to cross.
    • There is pedestrian-only access from Oxford Street to some further side roads/streets.
      From the south side there are access points to Swallow Passage (photograph 4), Dering Street, Woodstock Street and Sedley Place.
      From the north side there are access points to Old Cavendish Street (photograph 5), Chapel Place and 2 access points to Marylebone Lane (photograph 6).
      Some of these access points have kiosks at the junction with Oxford Street which may cause congestion in the area.
  • Street Furniture and Features View
    • There are concrete bench seats at intervals on both sides of Oxford Street.
      These are all the same design, without backrests or armrests (photograph 7) and are at heights between 35cm - 48cm.
      They are generally located near to bus stops and there are more outside the department stores on the north side of the street.
      There is a high perching seat outside the accessible entrance to Bond Street Station in Marylebone Lane (photograph 8) but in October 2020 this was temporarily blocked by construction work.
      There is also bench seating behind the kiosks in Old Cavendish Street (photograph 9).
    • Cycle racks are generally at the edge of pavements or in the side roads off Oxford Street.
      There are likely to be cycles chained to trees and signs in other areas.
      There is a TfL cycle docking station in Marylebone Lane, between the Disney Store and Debenhams.
      App-hire cycles may be left in random locations (photographs 10 - 13).
  • Maps and Signage View
    • There are Legible London wayfinding signs close to the main crossroads with Holles Street / Harewood Place and with Vere Street / New Bond Street (photograph 14).
      There is 1 sign on the north side and 1 on the south side of the junction, diagonally opposite each other.
      There is also a sign at the junction with Davies Street and South Molton Street.
    • There are no signs in Oxford Circus or near to the Bond Street Station entrances.
  • Public Transport View
    • There is a bus stop on both the north and south sides of Oxford Street between Oxford Circus and the junction with Holles Street / Harewood Place.
      There are 2 bus stops on each side between this junction and the junction with Vere Street / New Bond Street.
      The bus stops are less than 100m apart but serve different routes.
      There are no bus stops between Vere Street / New Bond Street and Bond Street Station.
    • All the bus stops have bus shelters with route maps and perching seats 55cm - 65cm high.
      Some of the shelters also have displays of the services due (photographs 15 - 17).
    • There are taxi ranks on the north side of Oxford Street, outside the Debenhams and John Lewis stores (photograph 18).
    • There are 4 access points to Oxford Circus Station at the junction of Oxford Street and Regent Street (photograph 19).
      There are also separate exit-only points on Oxford Street, east of the junction and in Argyll Street.
      All the access points have steps.
    • The accessible step-free entrance to Bond Street Station (via lift) is off the north side of Oxford Street.
      This is in Marylebone Lane, to the left of the Disney Store (photograph 20).
      There is a stepped entrance from the south side of Oxford Street (photograph 21).
      There is also access to the station by escalators from within the West One Shopping Centre, off the south side of Oxford Street (photograph 22).

Main Pedestrian Crossing(s) (Junction - Oxford Street with Stratford Place and Davies Street)

  • There are crossings with dropped or flush kerbs and grey tactile paving at each of the 4 sides of this junction.
  • The road surface at all the crossings is grey tarmac.
    .
  • There is two-way traffic on Oxford Street, Davies Street and Stratford Place.
    At the time of the survey (October 2020) Davies Street was closed to through traffic
    There may still be some vehicles in Davies Street to access South Molton Street or the construction site.
    There is no written floor signage to indicate the direction of traffic.
  • There are visual and audible indicators at all the crossing points.
    All the crossings operate at the same time.
    The indicators are activated by push button controls.
    There are controls on the right hand side of each crossing point, at heights between 102cm - 105cm.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.

Main Pedestrian Crossing(s) (Junction - Oxford Street with Vere Street and New Bond Street)

  • There are crossings with dropped kerbs and grey tactile paving at each of the 4 sides of this junction.
  • The road surface at all the crossings grey tarmac.
    .
  • There is two-way traffic on Oxford Street.
    There is one-way traffic southbound on Vere Street and New Bond Street.
    There is no written floor signage to indicate the direction of traffic.
  • There are visual but not audible indicators at all the crossing points.
    The indicators are activated by push button controls.
    There are controls on at least 1 side of each crossing point, at heights between 104cm - 106cm.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.

Main Pedestrian Crossing(s) (Junction - Oxford Street with Holles Street and Harewood Place)

  • There are crossings with dropped kerbs and grey tactile paving at each of the 4 sides of this junction.
  • The road surface at the crossings is grey tarmac.
    .
  • There is two-way traffic on Oxford Street.
    There is one-way traffic northbound on Holles Street and Harewood Place.
    There is written floor signage to indicate the direction of traffic.
  • There are visual but not audible indicators at all the crossing points.
    The indicators are activated by push button controls.
    There are controls on at least 1 side of each crossing point, at heights between 102cm - 116cm.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.

Main Pedestrian Crossing(s) (Oxford Circus - Junction of Oxford Street and Regent Street)

  • There are crossings with dropped or flush kerbs and tactile paving at each of the 4 sides of this junction.
    This junction also allows pedestrians to cross diagonally.
    There are flush kerbs with no tactile paving at the diagonal crossing points.
    Some but not all of the crossing points have a bold white line at the edge of the pavement.
    Where some pavements have been widened, the pavement edge may be some distance from the crossing controls.
  • There are small central refuges on the 4 main crossings.
    The refuges have a flush surface with the road and are not marked with tactile paving.
    Despite the refuges, the crossings are intended to be crossed in one go.
  • The crossings have buff-coloured tarmac which contrasts with the grey tarmac road.
  • There is two-way traffic on both Oxford Street and Regent Street.
    There is written floor signage to indicate the direction of traffic.
  • There are audible and visual indicators at all the crossing points.
    This is an 'All Red' junction, where all the crossings operate at the same time.
    The indicators are activated by push button controls.
    There are controls on both sides of each crossing point, at heights between 102cm - 104cm.
    There are also controls on the central refuges, but these are up to 124cm above road level and could be out of reach for some people.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.
    These crossings have a countdown timer of at least 20 seconds which gives ample time for most people to cross.

Main Pedestrian Crossing(s) (along Oxford Street)

  • There are 3 pedestrian crossings between the main junctions in this section of Oxford Street.
    These are:
    - near John Prince's Street (photographs 1 and 2)
    - near John Lewis and House of Fraser (photographs 3 and 4)
    - near Boots, Disney Store and Debenhams (photographs 5 and 6 )
    The crossings have dropped kerbs and buff or grey tactile paving on both sides of the road.
    The dropped kerbs on the south side of the street are steep.
    The dropped kerb near John Prince's Street still has a 3cm kerb.
  • The crossing surfaces are buff coloured tarmac, which contrasts with the grey tarmac.
  • There is two-way traffic on Oxford Street.
    There is written floor signage to indicate the direction of traffic in most, but not all locations.
  • There are audible and visual indicators at all the crossing points.
    The indicators are activated by push button controls.
    There are controls on both sides of each crossing point, at heights between 102cm - 106cm.
    At least 1 control at each crossing point has a rotating cone for visually impaired users.
    The time allowed to cross in these locations may be too short for many people.

Side Street Crossings (Junction - Oxford Street with John Prince's Street)

  • John Prince's Street is to the north off Oxford Street, close to Oxford Circus.
    The street is mainly used by buses.
    Traffic is southbound only, joining Oxford Street.
    There are dropped kerbs but no tactile paving at the crossing point.
    The road surface at the crossing point is grey tarmac which has some contrast with the pavements.

General Accessibility (Davies Street - Oxford Street to South Molton Street)

  • Paths and Pavements View
    • Davies Street joins the south side of Oxford Street, near to the West One Shopping Centre and Bond Street Station.
      At the time of the survey (October 2020) the road was affected by major construction work and closed to through traffic.
      There is a pedestrian-only route through to the southern section of Davies Street (photographs 1 and 2).
    • Davies Street has a steep downhill slope away from Oxford Street.
      The pavements have a flagstone surface which is generally even (photographs 3 - 6).
  • Street Furniture and Features View
    • There is a wide paved area on the east side of Davies Street, at the junction with Oxford Street.
      .
  • Maps and Signage View
    • There is a Legible London wayfinding sign near to the kiosk, at the junction of Davies Street with South Molton Street (photograph 7).
  • Public Transport View
    • The nearest bus stops are on Oxford Street, west of Davies Street.
    • On the west side of Davies Street, there is stepped access into the West One Shopping Centre (photograph 8).
      Within the shopping centre, there is access by escalator to Bond Street Station.

General Accessibility (South Molton Street - Davies Street to Brook Street)

  • Paths and Pavements View
    • South Molton Street connects Oxford Street and Davies Street in the north to Brook Street in the south.
      The street is known for its restaurants and high-end shops, particularly beauty and fashion retailers.
      The street has a long, slight downhill slope away from Oxford Street.
      The majority of the businesses have stepped access.
    • The street has the character of a pedestrianised area.
      The flagstone pavements have a flush surface with the block-paved roadway (photographs 1 - 3).
      However, one-way traffic southbound (from Oxford Street) is permitted 07:00 - 11:00, Monday - Saturday.
      Parking is not permitted, but there may be delivery vehicles during these times.
    • A pedestrian walkway, South Molton Passage, connects the street with South Molton Lane (photographs 4 and 5).
      The alleyway is steep The road surface is raised flush with the pavement where it meets South Molton Lane.
  • Street Furniture and Features View
    • Many of the restaurants have external seating areas.
      Some of these are enclosed by bollards with fabric.
      There are unique, brightly coloured bench seats at frequent intervals along the street (photographs 6 - 8).
    • There are also large cube planters to match the bench seats.
      Many of the premises have unmarked steps or raised areas in front which project into the walkway and could be a trip hazard (photographs 9-11).
    • At the south end of the street, near the junction with Brook Street, is one of the iconic red telephone boxes.
      There is also a row of cycle racks in this area.
  • Maps and Signage View
    • There are Legible London wayfinding signs at both ends of the street, near the junction with Davies Street and near to the red phone box at the southern end (photograph 12).
  • Public Transport View
    • There are no bus stops in South Molton Street or Brook Street.
      The nearest bus stops are on Oxford Street, west of Davies Street.
    • The nearest taxi rank is on Oxford Street, outside Debenhams.
    • The nearest accessible step-free tube station is Bond Street, using the entrance on Marylebone Lane.

General Accessibility (Harewood Place - Oxford Street to Hanover Square)

  • Paths and Pavements View
    • Harewood Place is located off the south side of Oxford Street.
      It has a long, slight downhill slope towards Hanover Square and the public gardens.
      The public gardens are closed for reconstruction until 2021.
      It is approximately 75m from Oxford Street to Hanover Square.
      The pavements consist of flagstones and are generally even (photographs 1 - 4).
      There are branches of Starbucks, Pret and Subway in Harewood Place, but all have steps at the entrance.
    • Where the east side of Harewood Place meets Oxford Street, the area outside the entrance to McDonald's is marked with black and white striped tiles (photographs 5 and 6).
    • The area where Harewood Place meets Hanover Square is affected by major construction works to the park and surrounding pavements (October 2020).
      There may be uneven areas of paving and areas which are closed off (photographs 7 and 8).
      .
  • Street Furniture and Features View
    • On the west side of Harewood Place, near to Oxford Street, there are some utility boxes in the pavement (photograph 9).
      There is also a loading bay marked on the pavement (photograph 10).
      In other areas, there may be A-board signs outside businesses.
    • There is no seating in Harewood Place.
  • Maps and Signage View
    • There are no Legible London wayfinding signs in Harewood Place.
      The nearest Legible London wayfinding sign is located on Oxford Street, near to the junction with Harewood Place.
  • Public Transport View
    • There are no bus stops in Harewood Place.
    • The nearest bus stops are on Oxford Street.
    • The nearest taxi rank is on Oxford Street, outside John Lewis.
    • The nearest accessible step-free tube station is Bond Street, off Marylebone Lane.

General Accessibility (Holles Street - Oxford Street to Cavendish Square)

  • Paths and Pavements View
    • Holles Street runs along the east side of the John Lewis store.
      It connects Oxford Street with Cavendish Square Gardens, where there is a small public park and the underground Q-Park Oxford Street.
      Look up at the side of the John Lewis store to see the 'Winged Figure' by famous artist and sculptor Barbara Hepworth (photographs 1 and 2).
    • The west side of Holles Street, alongside the John Lewis Store, is sheltered by an overhanging canopy (photograph 3).
      The pavements in this area are wide and level.
      The surface consists generally of flagstones, but there are some areas of glass set into the pavement near to the building.
    • The east side of Holles Street has similar wide and level pavements.
      On this side, there are 2 access points into a private car park and service vehicle area which cross the pavement.
      There are dropped kerbs without tactile markings at these access points (photographs 4 - 5).
  • Street Furniture and Features View
    • On both sides of the street there are a small number of bollards at the edge of the pavement.
      These have good contrast with the pavement.
      On the east side of the street there are cycle racks at the edge of the pavement (photographs 6 and 7).
    • There are no seats in Holles Street.
      The nearest seats are on Oxford Street, outside John Lewis.
  • Maps and Signage View
    • The nearest Legible London wayfinding sign is on Oxford Street, at the south east corner of the junction with Holles Street/ Harewood Place (near McDonald's).
      There is also a wayfinding sign at the junction of Henrietta Place with Cavendish Gardens (photograph 8).
  • Public Transport View
    • There are 2 bus stops outside John Lewis on Holles Street.
      Stop OF is for services 7, 98, 390 and night buses N7, N98 and N207.
      Stop OG is for services 55, 73 and night buses N8, N25, N55 and N73.
      The bus stops are sheltered by the overhanging canopy but there is no seating.
    • As Holles street is one-way northbound, all bus services from these stops are heading north or east.
      The nearest alternative routes are on Oxford Street.
    • The nearest taxi ranks are at the front of John Lewis on Oxford Street or at the rear of the store on Henrietta Place.
    • The nearest accessible step-free tube station is Bond Street, off Marylebone Lane (west of Holles Street).

Main Pedestrian Crossing(s) (Junction - Holles Street with Cavendish Square)

  • There is a pedestrian crossing at the north end of Holles Street, near to the junction with Cavendish Square (photographs 1 and 2).
    The crossing has dropped kerbs with buff or grey tactile paving on both sides of the road.
  • The road surface at the crossing is grey tarmac.
  • There is northbound traffic only on Holles Street.
    There is written floor signage to indicate the direction of traffic.
  • There are visual but not audible indicators at the crossing point.
    The indicators are activated by push button controls.
    There are controls on both sides of the crossing point on the east side of the street and to the right side only on the west side of the street.
    The push buttons are 100cm high. The controls to the right hand side in each location have a rotating cone for visually impaired users.