You are on Getting To (Outpatients Department - Adults). Skip to the next section.

Getting To (Outpatients Department - Adults)

• The most accessible route from the main patient and visitor car park has a very easy slope, uneven surfaces, a dropped kerb, a dropped kerb with tactile paving and bollards.
• View further information about parking at the hospital (opens new tab)
• Access to the Outpatients Department - Adults is via the main hospital entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• The Outpatients Department - Adults is located ahead from the main hospital entrance.
• The Outpatients Department - Adults is approximately 34m from the main hospital entrance.
• From the main hospital entrance, proceed ahead through the Pre-Operative Assessment Clinic department and the entrance to Outpatients Department - Adults is directly ahead.
• Internally the most accessible route has step-free level access and automatic doors.
• Some flooring along the route is shiny .
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Main Patient and Visitor Car Park). Skip to the next section.

Parking (Main Patient and Visitor Car Park)

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• Car Park View
  • The car park is located at the front of the hospital building.
  • Blue Badge holders must register their number plate with reception within 30 mins of arrival to avoid any fines.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 469cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 156cm.
  • The nearest designated bay is 58m from the main hospital entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located inside the venue.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the main hospital entrance, and on the left side of the hospital building.

You are on Entrance (Main Hospital Entrance). Skip to the next section.

Entrance (Main Hospital Entrance)

• This entrance is located at the front of the hospital building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 170cm.
• The doors have a low visual contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 170cm.
• The second set of doors have a low visual contrast.
• The minimum width between the bollards is 218cm.
• There is step-free level access as you enter.
• This entrance gives access to the ground floor of the main hospital building.

You are on Reception (Outpatients Reception Adult Check-in). Skip to the next section.

Reception (Outpatients Reception Adult Check-in)

• The reception is located to the right from the main hospital entrance.
• The distance from the main hospital entrance is 10m.
• There is step-free level access to reception.
• The height of the reception desk is 109cm.
• There is not a lowered section at the desk.
• The reception has windows.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the size of the space.

You are on Entrance (Pre-Operative Assessment Clinic, Radiology and Outpatients Department - Adults). Skip to the next section.

Entrance (Pre-Operative Assessment Clinic, Radiology and Outpatients Department - Adults)

• This entrance is located ahead from the main hospital entrance.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 158cm.
• The doors have a high visual contrast.

You are on Department / Service (Outpatients Department – Adults). Skip to the next section.

Department / Service (Outpatients Department – Adults)

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• Location and Access View
  • The Outpatients Department – Adults is located on the ground floor, ahead from the main hospital entrance.
  • There is step-free level access into this area.
• Getting Around View
  • There is step-free level access throughout.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is no (or very little) background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels vary due to the size of the space.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • The following facilities are available for patients: toilets with adaptations and standard toilets.

You are on Toilet and Changing Facilities (Outpatients Department – Adults). Skip to the next section.

Toilet and Changing Facilities (Outpatients Department – Adults)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located along the department corridor.
  • All toilets with adaptations have a left hand transfer space.
  • The shared step-free toilet facilities are located along the department corridor.

You are on Reception (Waiting Area B). Skip to the next section.

Reception (Waiting Area B)

• The reception is located along the department corridor.
• The distance from the Outpatients Department - Adults entrance is 20m.
• There is step-free level access to reception.
• The height of the reception desk is 115cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• The reception has a television.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.

You are on Reception (Waiting Area C). Skip to the next section.

Reception (Waiting Area C)

• The reception is located at the end of the department corridor.
• The distance from the Outpatients Department - Adults entrance is 30m.
• There is step-free level access to reception.
• The height of the reception desk is 74cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.

You are on Seating Area (Waiting Area A). Skip to the next section.

Seating Area (Waiting Area A)

• Waiting Area A is located along the department corridor.
• The most accessible route has step-free level access.
• There is step-free level access into this area.
• The width of the opening is 144cm.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Seating Area (Minor Ops Waiting Area). Skip to the next section.

Seating Area (Minor Ops Waiting Area)

• The Minor Ops waiting area is located at the end of the department corridor.
• The most accessible route has step-free level access.
• There is step-free level access into this area.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs with armrests.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Triage Rooms). Skip to the next section.

Consultation / Medical Room (Triage Rooms)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Triage Room B.
• The room is located off Waiting Area A.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Consulting Rooms). Skip to the next section.

Consultation / Medical Room (Consulting Rooms)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consult Room 3.
• The room is located along the department corridor.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• The furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Phlebotomy Room /Treatment Room). Skip to the next section.

Consultation / Medical Room (Phlebotomy Room /Treatment Room)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Treatment Room 2 / Phlebotomy Room.
• The room is located along the department corridor.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 190cm.
• Seating available in the room includes: chairs with armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Minor Ops Wait Area). Skip to the next section.

Consultation / Medical Room (Minor Ops Wait Area)

• There is 1 consultation/medical room available.
• The room surveyed was; Minor Ops Wait Area.
• The room is located at the end of the department corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: riser recliner chairs.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Minor Procedures Room). Skip to the next section.

Consultation / Medical Room (Minor Procedures Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Minor Procedures Room.
• The room is located at the end of the department corridor.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 130cm.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 200cm.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Emergency Room). Skip to the next section.

Consultation / Medical Room (Emergency Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Emergency Room.
• The room is located on the right hand side of the corridor, before the department entrance.
• The most accessible route to the room has step-free level access and automatic doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 210cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located along the department corridor.
  • The distance from the Outpatients Department - Adults entrance is 4m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is written text, dementia friendly and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 200cm (width) x 310cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 144cm (from the side of the toilet pan).
  • There is a push button flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 106cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 107cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 138cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.