Access Guide
Overview
-
About
View
- This venue is a community centre with a small outdoor space, and rooms and a kitchen that can be hired.
- Facilities available in the venue include: 3 large halls and a smaller meeting room.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Union Street Car Park.
- View information on Union Street Car Park (opens new tab).
- The nearest train station is Oxford Parkway.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- The ground, first and upper first floors can be accessed via a platform lift.
-
Getting Help and Assistance
View
- Seating is available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 3 toilets with adaptations.
- The toilets with adaptations are located on the ground and first floors, towards the centre of the building.
- The transfer space varies between toilets with adaptations.
- Gender neutral step-free standard toilet facilities are located to the far right side of the ground floor.
-
Changing Places Facilities
View
- Changing Places facilities are located on the ground floor, to the right as you enter.
-
Changing Facilities
View
- Parent and baby changing facilities are located within the gender neutral toilets.
-
Washroom and Shower Facilities
View
- Standard shower facilities are located within one of the toilet with adaptations, on the first floor.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located outside the front of the building.
- The Blue Badge bays are clearly marked and signposted.
- There is a public car park located off Union Street.
- The name of the car park is Union Street Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Entrance
- This entrance is located at the front of the building off Princes Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is sloped and stepped access at the entrance.
- The slope bypasses the steps.
- The slope has a slight gradient.
- There are 4 steps as you enter.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm-45cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 98cm.
- The door opens away from you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 98cm.
- There is 1 barrier as you enter which does not limit the width of the entrance.
Reception
-
Location
View
- The reception is located to the left as you enter the building.
- The distance from the entrance is 7m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 78cm.
- There is not a lowered section at the desk.
- The reception has screens which may affect the ability of someone to lip read.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
Room (Meeting Room)
- The room is located on the far right of the ground floor.
- The distance from entrance is 11m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 110cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- The entry system is not used when the public are using the room.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Kitchen
- The kitchen is located to the rear left of the ground floor, past reception.
- There is step-free level access into the kitchen.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 104cm.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- The work surface is 93cm from the floor.
- A lowered work surface is available.
- The lowered work surface has a knee recess.
- The lowered work surface is 76cm from the floor.
- Under counter cupboards are available.
- The hob is 92cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is available.
- The lowered sink has a knee recess.
- The lowered sink is 76cm from the floor.
- The sink has a twist/turn tap.
- Seating available in the kitchen includes: chairs without armrests.
- Facilities within the kitchen include a fridge, a fridge freezer and a microwave.
- Lighting levels vary due to the use of large glazed walls.
- The kitchen can be hired along with the adjacent rooms.
Room (Lounge)
- The room is located straight ahead as you enter the building.
- The distance from the entrance is 4m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 118cm.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 184cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 120cm.
- The entry and exit system are not used when the public are using the room.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Outdoor Spaces
-
About
View
- The following is available in this area: grounds.
-
Getting Around
View
- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: block paving.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There is no signage in this area.
- There are not any seats situated along the paths for people to rest.
- There is step-free level access throughout all areas.
- This area is accessed from the Lounge via an 88cm wide single door which opens outwards.
Changing Places
-
Location and Access
View
- The Changing Places facility surveyed is located to the right as you enter the building.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the entrance is 7m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 96cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 413cm (width) x 301cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
-
Toilet Details
View
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 300cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 82cm from the floor.
-
Changing Bench and Hoist Details
View
- The changing bench is free standing and height adjustable.
- The length of the changing bench is 195cm.
- The facility hoist is powered overhead and accesses all areas.
-
Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
-
Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 98cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 94cm and 138cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The soap dispenser changes height along with the sink.
- The transfer space to the right of the toilet is 55cm, below the recommended 60cm.
Toilet with Adaptations (Left Hand Transfer - Ground Floor)
-
Location
View
- The toilet surveyed is located on the ground floor, to the left as you enter the building.
- The distance from the entrance is 8m.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 97cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 168cm (width) x 186cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 140cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs are located to the left and straight ahead from the entrance.
- The ground, first floor and upper first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located around the corner to the left from the entrance.
- The distance from the entrance is 12m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is an enclosed platform lift.
-
Enclosed Platform Lift
View
- The ground floor, first floor and upper first floors can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 500kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 151cm (width) x 113cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- The lift is slow moving.
- Internally the lift has: a visual floor indicator.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (First Floor Hall)
- The room is located on the first floor to the left from the lift.
- The distance from lift is 3m.
- The most accessible route to the room has a platform lift.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 110cm.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- The width of the opening is 176cm.
- The doors have a high colour contrast.
- There is a push pad or push button to exit at a height of 118cm.
- The entry and exit system are not used when the public are using the room.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The tables were packed away at the time of the survey.
Toilet with Adaptations (Left Hand Transfer With Shower - First Floor)
-
Location
View
- The toilet surveyed is located on the first floor, opposite the lift.
- The distance from the lift is 4m.
-
Route
View
- The most accessible route to the toilet has a platform lift.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free access via a steep threshold slope into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 96cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 168cm (width) x 210cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 101cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 87cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
-
Shower Facilities
View
- There is a shower in the cubicle.
- There is a 16cm step to access the shower cubicle.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
