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Oxford Parkway Station

Station Forecourt, Oxford Road, Oxford, OX2 8HA

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Access Guide

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Introduction

  • The station is on the Chiltern Railways line between Oxford and London Marylebone, with twice hourly services in both directions.
    This station opened in 2015 and is next to Oxford Parkway Station Park & Ride with direct buses to Oxford City Centre and surrounding areas.
    There is a small café as you enter the main building of the station.
  • Oxford Parkway Park & Ride link (new tab) - click here.

Assisted Travel Information

  • Please call 0345 600 5165 (selecting option 3, then option 3 again), before 10:00 the day before travel, and the assisted travel team will make special arrangements for travel from all of the stations.
  • If you’re deaf, hard of hearing or speech impaired, use the NGT app and dial 0870 240 9598 and request 0345 600 5 65 (selecting option 3, then option 3 again).

Location

  • There is a bus stop within 150m (164yds) of the venue.

Opening Hours (Ticket Office)

Opening Times (Station)

  • The venue is open 24hrs.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located outside the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 29m (31yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 76m (83yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is linked with the park and ride site.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 230cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.

Reception (Ticket Counter / Information Desk)

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 10/12/2019.
  • The hearing loop was not fully functional at the time of testing.

Eating and Drinking (Little Italy Expresso)

  • The following information is for the café.
  • The café is located on the left as you enter from the main entrance.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the main entrance.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Ticket Barriers & Concourse Seating

  • The ticket barriers are located ahead as you enter from the main entrance and to the right of the ticket counter / information desk.
  • The standard ticket barriers open automatically away from you and have an opening width of 62cm.
  • The wide ticket barriers open automatically away from you and have an opening width of 106cm.
  • The wide ticket barriers are suitable for wheelchair users and passengers with buggies/children.
  • There is a member of staff available at the ticket barriers for any assistance needs or queries.
  • There are tables and seating available immediately beyond the ticket barriers.
  • The tables are 70cm in height and some of the chairs have armrests on both sides.
  • This area has a fixed hearing loop system via a box on the wall.

Entrance (Ticket Barriers to Platforms)

  • This information is for the entrance located immediately beyond the ticket barriers, leading to platform 1.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 230cm.

Toilet with Adaptations (Ticket Barriers and Concourse Seating)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
    • This accessible toilet is located on the left as you exit the ticket barriers from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door is heavy.
    • The dimensions of the accessible toilet are 200cm x 300cm (6ft 7in x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 134cm (4ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Standard Toilet(s) (Ticket Barriers and Concourse Seating)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the left as you exit the ticket barriers from the main entrance.
    • The female toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the left as you exit the ticket barriers from the main entrance.
    • The male toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the male toilets are moderate to good.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 00.01 to 05.45.
  • There is a ticket office.
  • The ticket office is located ahead as you enter from the main entrance.
  • The ticket office is 8m (8yd 2ft) from the main entrance.
  • The train companies operating from within this station are Chiltern Railways.
  • The train companies that operate within this station include:.
  • Please click here for access information for Chiltern Railways.
  • There is a taxi rank at the station.
  • The taxi rank is located opposite the main entrance.
  • The taxi rank is 12m (13yd 4in) from the main entrance.
  • Shops and services within the station include Little Italy Expresso.
  • All key concourse shops and services have level access.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1 and 2.
  • The platform(s) accessed by lift is / are 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • This station can sometimes be unstaffed in the evenings if there is a shortage of available staff.

Level Change (Footbridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on the right as you enter Platform 1 from the ticket barriers.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • Comments View
    • Photographs 1, 2, 3 and 4 show the stairs on Platform 1.
    • Photographs 5, 6 and 7 show the stairs on Platform 2.
    • Photographs 8 and 9 show the footbridge.

Lift (Platform 1 to Footbidge)

  • There is a lift for public use.
  • The lift is located on Platform 1, next to the ticket barriers to platforms entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Platform to Footbridge.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 8m (8yd 2ft) from the ticket barriers to platforms entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Lift (Platform 2 to Footbridge)

  • There is a lift for public use.
  • The lift is located at the end of the footbridge.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Platform to Footbridge.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the Platform 1 lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 140cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside within the grounds of the car park.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.